PS Bitok: Ecitizen targets Sh1 billion from 30 million subscribers

This will be an increase from the current Sh700 million revenue from 13 million users

In Summary
  • Immigration and Citizen Services Principal Secretary Julius Bitok said the targets up from the current Sh700 million from 13 million users will be driven by ensuring all eligible Kenyans obtain an ID which is required to register an eCitizen account.
  • The government is also banking on the new digital Identity card also known as the Maisha Card and its supporting ecosystem to provide a registration regime that is more secure from forgery and identity theft.
Immigration and Citizen Services PS Julius Bitok shares a light moment with delegates at the NADPA Conference at the Windsor Golf Hotel and Country Club, Nairobi
Immigration and Citizen Services PS Julius Bitok shares a light moment with delegates at the NADPA Conference at the Windsor Golf Hotel and Country Club, Nairobi
Image: HANDOUT

The government is targeting at least Sh1 billion daily revenue on eCitizen by December 2024.

This will be achieved by increasing subscribers to its digital services platform to 30 million.

The increase will be from the current Sh700 million revenue from 13 million users.

Immigration and Citizen Services Principal Secretary Julius Bitok said the targets will be driven by ensuring all eligible Kenyans obtain an Identity Card which is required to register an eCitizen account.

Also targeted is an aggressive publicity campaign that will profile the benefits of eCitizen.

The benefits include the convenience offered by 24-hour access to over 16,000 online government services irrespective of the physical location of the client.

“On average, we are enrolling about 20,000-30,000 people every day. We are at 13 million and we are looking at the entire population of Kenya which is 32 million adults," Bitok said.

"We are halfway and within one to two years, we should have everyone with a digital ID,” he said.

Bitok was speaking at the Network of Africa Data Protection Associations (NADPA) conference in Nairobi.

Kenya, through the Office of the Data Protection Commissioner, is hosting this year’s annual event.

The focus of three-day conference is how African governments are investing in digitisation of services while ensuring inclusion, data protection and privacy.

Bitok said the elimination of vetting committees for the issuance of IDs along border communities beginning this month is meant to make it easy for every Kenyan to access a digital National ID and the attendant benefits.

“We have removed vetting for identity documents which is an effort to ensure no Kenyan is left out or discriminated as far as getting the documents is concerned,” the PS said.

The government is also banking on the new digital ID also known as the Maisha Card and its supporting ecosystem to provide a registration regime that is more secure from forgery and identity theft.

According to the PS, the Unique Personal Identifier also known as the Maisha Namba which will be a lifelong number will negate the need for different government institutions to collect personal data that is prone to breaches.

“There are four components in this digital ID ecosystem. Maisha Number, given to newborns which will run across their lives, in primary school, secondary, university, NSSF and NHIF and will appear in one’s death certificate,” he said.

To protect the large of volumes of data involved in eCitizen operations, the PS said periodic data impact assessments, data safety audits and compulsory MoUs with third-party data handlers are being undertaken.

The Data Commissioner, Immaculate Kassait, said her office was happy with efforts undertaken by the State Department to safeguard data security and privacy concerns.

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