Commentary

Employment set to change for ever

•The world of work, in many sectors of our economy, will experience a profound change in the coming months and years. • ...

Caring and sharing important during this Covid-19 period

•Make it your mission to encourage those around you and determine to lift people however you can •In this season, your ...

Knowledge void of practice does not make an impact

•You positively impact your environment when you practice the knowledge of the skills that you have acquired •We all ...

How attitude, environment and mistakes shape your work growth

•Winners know how to turn around their mistakes – they know how to use mistakes to their advantage •It helps to be ...

The difference between customer service and customer experience

•Brands create a feeling and, if we like that feeling, we open our wallets. •Repeat business always comes down to how ...

Why you need a vision, a network and a coach

•Expand your networks because it is better to do life in a community and unwise to do it alone •Get a coach since the ...

Taking your business to customers

•If e-commerce was a bicycle, my advice would be ‘get on and start pedalling quickly. •Small businesses are beginning ...

What it takes to be an effective leader

•Effective leaders are obsessed with knowledge – they are constantly reading and expanding their scope in various ...

Leadership can be taught and learned

•We do not know how long the global crisis will last or how life will be post Covid-19, but however it goes, one thing ...

What is your conviction?

•When you are clear on a direction, it is usually in line with what you already know in your inside •When you get on ...

Essential crisis management skills

•You can feel fear, but you bet stopped by it and you should not make fear-based decisions •2020 is a dynamic year and ...

Workplaces evolving to fit with changing times

Pandemic has forced bosses and workers into dialogue

Praising the unsung heroes is important

You might never know the contribution yo make to society and take it for granted

Right to shelter should not deny landlords income

Tenant and landlord rights need to be balance even in tough economic times

Outcome versus attendance to chart future work operations

Will Covid-19 really change human behaviour?

What Kenya needs to do to revive tourism sector post Covid-19

•The Government should ease its taxation of the sector by repealing both the tourism and catering levy and other ...

What it takes to deliver on an assignment

•If you are not willing to pay the price of your commitment, your goal is unlikely •The best do the work regardless of ...