- Ngumi was supposed to commence duties in August but his predecessor has been holding the brief, inviting questions on his whereabouts.
- He takes over from Safaricom founder CEO Michael Joseph who has chaired the board since August 2020.
New Safaricom chairman John Ngumi has made a maiden show for the company
Ngumi made the first public appearance for the firm since his appointment in July.
He was supposed to commence duties in August but his predecessor has been holding the brief, inviting questions on his whereabouts.
Ngumi takes over from Safaricom founder CEO Michael Joseph who has chaired the board since August 2020.
Addressing the media for the first time as the firm's chairman, Ngumi said he is pleased with the results delivered and said the company remains committed to protecting shareholders' wealth while ensuring excellent services to customers.
“We remain mindful of the sustained customer wallet pressure with rising inflation, the highest in five years at 9.6 per cent in October and high commodity prices,” Ngumi said.
He said Safaricom will be launching new products in the remaining half of the year including M-Pesa Go product to enhance child safety and sound financial knowledge for children below 18 years and the anticipated return to charging on banking transactions.