NCBA Bank has partnered with a service provider, MySafe Vaults Limited to offer alternative safety deposit facilities to customers in Nairobi.
Under the new partnership, customers who had limited access or lack of safety deposit facilities at the bank will be recommended an alternative solution.
The pact will also see the service provider offer NCBA customers an offer to insure the contents of their box to a value of Sh2.5 million free of charge for the duration of their rental agreement.
MySafe Vaults Limited will initially offer automated and semi-automated insured safe deposit rentals at two locations in Kenya; Sarit Centre and Village Market.
According to Tirus Mwithiga, NCBA Group Retail Banking director termed the partnership as a significant milestone in the banking sector.
“We have been receiving such requests in the past and so the partnership is timely. Through our partner, customers will now be able to safely store items like jewels, art, or any other valuables in a private and highly secured vault,” Mwithiga said.
On his part, My safe Global Vaults CEO Terry Downes said their product uses advanced safe robotics and state-of-the-art integrated security features with multiple sites across the UAE (DMCC, Palm Jumeriah and Dubai Airport Freezone) and Kenya.
'' MySafe Vaults Limited are so proud to work with such a prestigious institution as NCBA providing world-class service to NCBA clients who seek a premium safe deposit box facility,'' Downes said.
MySafe Vaults Limited uses safe robotics and a fully integrated privacy pod to access one’s box; clients utilize a proximity swipe card, a 4-digit Pin Code, a biometric vein verification reader, and a personal Key – advanced safe robotics then deliver the box to its registered owner in less than 10 seconds.
The service provider will provide NCBA customers with - A gold card with a dedicated 24/7 customer support number ensuring client access to vaults throughout the day.
The safe deposit boxes at MySafe Centre in Nairobi will be insured by Lloyds of London through local affiliate ICEA Lion under an All-Risks Policy.
