Online customer service jobs

Kilimall.co.ke is Kenya s largest online shopping mall. We launched in July 2014 and our mission is to become No.1 E-commerce platform in Africa. We serve a retail customer base that continues to grow exponentially, offering products that span various categories including Phones, Computers, Clothing, Shoes, Home Appliances, Books, healthcare, Baby Products, personal care and much more. Our range ...

Job Purpose:We're are seeking for a passionate and dedicated Customer Service Representative to join our team, contributing to the smooth running of our online gift shop on a day-to-day basis.You'll be pivotal in delivering outstanding customer service, overseeing inventory, merchandising products, addressing sales queries, and, maintaining the overall organization and appearance of the store. In...

Key ResponsibilitiesEnsure that all marketing efforts serve immediate and long-term business goals by identifying and executing improvements for processes, content, and lead generation.Build knowledge and education regularly through workshops, research, and seminars, and share best practices and local marketing tactics with team members.Conduct research on market trends, customer behavior, and co...

We are a comprehensive Human Capital Consultancy firm dedicated to helping organizations just like yours with their HR activities and work. We believe in creating productive and fruitful relationships with our clients by adding value to your business to ensure that you get the very best return on your Human Capital spend Job Purpose: We re are seeking for a passionate and dedicated Customer Servi...

Kilimall.co.ke is Kenya s largest online shopping mall. We launched in July 2014 and our mission is to become No.1 E-commerce platform in Africa. We serve a retail customer base that continues to grow exponentially, offering products that span various categories including Phones, Computers, Clothing, Shoes, Home Appliances, Books, healthcare, Baby Products, personal care and much more. Our range ...

Client Management (50%)Coordinate intakes and data approval on a weekly basis to ensure smooth implementation within the set guidelines. In case of travel coordinate the necessary approvals with your supervisorProvide quality service and support to eProd clients, including onsite training, online follow up sessions, scheduled data health checks and define implementation plans to align with the cl...

JOB PURPOSEThe Parts Associate will play a vital role in driving new business generation, seeking new clients, markets, and business opportunities, with a primary focus on aggressively acquiring and outsourcing vehicle spare parts merchants and inventory onto the online marketplace across all car model parts and all geographies to meet the demands of the growing customer base. This client-facing ...

PURPOSE:The Head Customer Experience is responsible for the execution of customer experience initiatives in accordance with the CIC strategic plan to align with the company's vision.PRIMARY RESPONSIBILITIES:Lead customer experience function in accordance with the CIC strategic plan and the departmental budgets;Maintain oversight of the customer experience functions, ensuring adherence to signed S...

Requirements for AppointmentFor appointment to this grade, a candidate must have: -Cumulative service period of fifteen (15) years, in the field of Information Communication and Technology, three (3) of which must have been in the grade of Assistant Director, Management Information Systems PSC 5 or in a comparable and equivalent position in the wider Public Service;Bachelors degree in any of the ...

Customer service jobs in Nairobi. Purpose: The Head Customer Experience is responsible for the execution of customer experience initiatives in accordance with the CIC strategic plan to align with the company s vision. Primary Responsibilities: Lead customer experience function in accordance with the CIC strategic plan and the departmental budgets; Maintain oversight of the customer experience fun...

Flexi Personnel Ltd is a HR Company that was founded in 2008. It is currently the fastest growing HR firm in Kenya offering a wide range of services including Headhunting and Executive selection, Outsourced Labor management, HR Outsourcing, Outsourced Payroll Management, HR consultancy, Psychometric Assessments and Expatriate Services and relocation support. What makes us a unique Recruitment and...

Sales jobs in Nairobi. Gross Salary: 40-50k plus Commission, Our client offers online courses. They are looking to hire a Sales Representative who will be responsible for generating revenue through sales and lead generation Key Responsibilities: Lead generation and working with the leads that we have in the database: through various channels such as cold calling, email outreach, social media, and...

The Commission dates back to 1954 when Civil Service Commission was established by British Colonial Government following Holmes Commission Report, 1948; Civil Service Commission was advisory to the Governor in matters of appointments; At independence in 1963 it was enshrined in the constitution and renamed Public Service Commission; Independence Constitution had Regional PSC s but abolished in 19...

Job PurposeThe Reservations Manager will play a crucial role in managing booking processes, optimizing occupancy rates, and ensuring exceptional service delivery to guests and travelers.Key Responsibilities:Reservation System Management: Oversee the operation of reservation systems and platforms to efficiently manage bookings, availability, and guest information. Ensure accurate and up-to-date re...

Kilimall.co.ke is Kenya s largest online shopping mall. We launched in July 2014 and our mission is to become No.1 E-commerce platform in Africa Responsibilities Identify and onboard high potential sellers that align with the platform s goals Guide new sellers through account registration, ensuring they understand the platform s policies and procedures. Maintain regular communication with sellers...

Flexi Personnel Ltd is a HR Company that was founded in 2008. It is currently the fastest growing HR firm in Kenya offering a wide range of services including Headhunting and Executive selection, Outsourced Labor management, HR Outsourcing, Outsourced Payroll Management, HR consultancy, Psychometric Assessments and Expatriate Services and relocation support. What makes us a unique Recruitment and...

Kilimall.co.ke is Kenya s largest online shopping mall. We launched in July 2014 and our mission is to become No.1 E-commerce platform in Africa Responsibilities Engage customers, offer truck options, and aid in selection. Master truck details: features, specs, performance, and pricing. Handle sales process start to finish: contact, negotiation, paperwork. Drive leads via referrals, cold calls, n...

Reporting to the Head of Business, the overall purpose of this role is to manage the Sales and Business development of the queue management and customer experience solutions subsidiary Q-SYS RESPONSIBILITIESPromoting and selling the various customer experience solutions including queue management system, digital signage, customer experience portal and online booking system.Building and maintainin...

Sales jobs in Kenya. Gross Salary: Kshs 70-80K plus Commission, Our client is a leading logistics company providing a comprehensive range of services that encompass freight and consultancy services. They seek to hire a self-motivated and efficient Senior Sales Representative Responsibilities Identifies business opportunities by identifying prospects and evaluating their position in the industry; ...

Client Interaction: Collaborate with the AFIDEP and partner institutions to understand the conference objectives and requirements. Maintain strong relationships and provide exceptional customer service.Conference Planning: Lead the planning process for all aspects of conferences, including but not limited to program development, budget management and overall project logistics and timelines.Partne...

RIANA Group is a leading technology solutions provider based in Nairobi, Kenya. We bring innovative solutions that are designed to simplify, streamline and strengthen businesses. SUMMARY Reporting to the Head of Business, the overall purpose of this role is to manage the Sales and Business development of the queue management and customer experience solutions subsidiary Q-SYS KEY RESPONSIBILITIES ...

JOB SUMMARY:CARE knows that when barriers to progress are taken out of their way, women entrepreneurs are an unstoppable force. We know that when women business owners have the support, training, access to finance and digital skills they deserve, they thrive, creating opportunities not only for themselves but for everyone around them. Drawing on lessons from our own work and partners and collabor...

In 2009, the African Institute for Development Policy (AFIDEP), an African-led, regional non-profit policy think tank, was established to help bridge the gaps between research, policy and practice in the areas of population change and sustainable development, and health systems strengthening in Africa. ABOUT THE POSITION We are seeking a dynamic and experienced Conference Coordinator with at leas...

JOB TITLE: FASHION STORE MANAGER About This Job: Q-Sourcing Limited trading as Q-Sourcing Servtec is a manpower management solutions firm operating in the East African Region in the countries of Uganda, Kenya, Tanzania, Rwanda, and South Sudan. On behalf of our client, we are looking for a competent , skilled, and experienced store manager. Summary Our client is seeking a highly motivated and ski...