Mon May 06 2024 12:00:12 GMT+0000 (Coordinated Universal Time)

Safaricom customer care jobs

Listings from corporatestaffing.co.ke, kazitoday.com and 4 more

Contact Centre Officer At I&M Bank

    JOB PURPOSEContact Centre is the Bank's point of contact for handling Inbound and Outbound Calls, Emails and Social Media engagements. The purpose of this role is to provide 24/7 Banking support to our customers on Voice, Email and Social Media with an objective of ensuring all Queries, Requests and Complaints are handled in a timely manner and in line with the I&M Service Standards resulting in ...

    Seen 25 days ago onfindojobs.ke
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    Contact Centre Officer Job I&M Bank - Corporate Staffing Services

      Customer service jobs. Contact Centre is the Bank s point of contact for handling Inbound and Outbound Calls, Emails and Social Media engagements. The purpose of this role is to provide 24/7 Banking support to our customers on Voice, Email and Social Media with an objective of ensuring all Queries, Requests and Complaints are handled in a timely manner and in line with the I&M Service Standards r...

      Seen 25 days ago oncorporatestaffing.co.ke
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      Contact Centre Officer at I&M Bank

        I&M Bank is a wholly owned subsidiary of I&M Holdings Limited, a publicly quoted company at the Nairobi Securities Exchange (NSE). The bank possesses a rich heritage in banking. JOB PURPOSE Contact Centre is the Bank s point of contact for handling Inbound and Outbound Calls, Emails and Social Media engagements. The purpose of this role is to provide 24/7 Banking support to our customers on Voice...

        Seen 25 days ago onjobwebkenya.com
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        Operations Associate - Kes 85,000 Per Month

          We believe in making it simpler for businesses to operate. That's been our goal since 2012, whenwe partnered with Safaricom to bring Lipa Na M-Pesa Buy Goods service to businesses throughout Kenya.Our efforts have not stopped there we seek to understand the challenges that our business customersface and build technology tools to help them overcome those challenges. We get insights through listeni...

          Seen 30+ days ago onfindojobs.ke
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          Corporate Communications and Social Manager ( FTE) at Safaricom Kenya

            Job Description JOB DESCRIPTION Reporting to the HOD- PR & Corporate Communications the position holder will be responsible for developing innovative Digital PR and external communications strategies, and PR campaigns that are tailored to meet Safaricom s strategic goals. This includes managing the social media platforms for Safaricom PLC, Safaricom Foundation and M-PESA Foundations, and working ...

            Seen 30+ days ago onkazitoday.com
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            Corporate Communications And Social Manager ( Fte) At Safaricom Kenya

              JOB DESCRIPTIONReporting to theHOD- PR & Corporate Communicationsthe position holder will be responsible for developing innovative Digital PR and external communications strategies, and PR campaigns that are tailored to meet Safaricom's strategic goals. This includes managing the social media platforms for Safaricom PLC, Safaricom Foundation and M-PESA Foundations, and working collaboratively wit...

              Seen 30+ days ago onfindojobs.ke
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              Corporate Communications and Social Manager ( FTE) at Safaricom Kenya

                Safaricom is the leading provider of converged communication solutions in Kenya. In addition to providing a broad range of first-class products and services for Telephony, Broadband Internet and Financial services, Safaricom seeks to uplift the welfare of Kenyans through value-added services and support for community projects. SUMMARY Reporting to the HOD- PR & Corporate Communications the positi...

                Seen 30+ days ago onjobwebkenya.com
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                Customer Relations Officer At Safaricom Sacco Ltd.

                  Duties And ResponsibilitiesIn charge of customer service to walk in and online customers, communicating courteously with customers by telephone, email, letter and face to face.Ensuring professional, timely, accurate and efficient flow of information to and from members and other stakeholders.Dealing with enquiries from members on their loans and savings accounts.Answering various routine inquirie...

                  Seen 30+ days ago onfindojobs.ke
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                  Customer Relations Officer at Safaricom Sacco Ltd.

                    Safaricom Sacco Ltd was founded in May 2001 to provide members with the opportunity to access credit and savings to develop and improve their economic and social status. The initial membership was 222 members all from the Parent Company Safaricom Ltd. In 2011, Safaricom Sacco Ltd revised its By-Laws to open the common bond to include Employees from related Technology Companies, Safaricom Partners...

                    Seen 30+ days ago onjobwebkenya.com
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                    Customer Relations Officer Job Safaricom Sacco Ltd - Corporate Staffing Services

                      As part of our growth strategy, we are recruiting top talent to join the innovative and transformative team in delivering success to our stakeholders.The position holder will report to the Senior Customer Care & Corporate Communications Officer. Duties And Responsibilities In charge of customer service to walk in and online customers, communicating courteously with customers by telephone, email, ...

                      Seen 30+ days ago oncorporatestaffing.co.ke
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                      Tribe Lead Digital Health Care at Safaricom Kenya

                        Safaricom is the leading provider of converged communication solutions in Kenya. In addition to providing a broad range of first-class products and services for Telephony, Broadband Internet and Financial services, Safaricom seeks to uplift the welfare of Kenyans through value-added services and support for community projects. Summary We are looking for a dynamic and experienced Digital Healthcar...

                        Seen 30+ days ago onjobwebkenya.com
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                        Engineer Datacenter & Campus Networks Planning and Design at Safaricom Kenya

                          Safaricom is the leading provider of converged communication solutions in Kenya. In addition to providing a broad range of first-class products and services for Telephony, Broadband Internet and Financial services, Safaricom seeks to uplift the welfare of Kenyans through value-added services and support for community projects. SUMMARY Reporting to the Senior Manager Transport IP Planning & Design...

                          Seen 30+ days ago onjobwebkenya.com
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                          Administration Assistant at International Rescue Committee (IRC)

                            The Admin Assistant is responsible for specific aspects of administration and Supply chain department support at IRC s Main office in Nairobi. This covers office administration and Supply chain support department. Responsibilities. Utilities Management & Supply Chain Support. Upholding all IRC policies, working towards its mission and Vision. Ensuring the Reception is always manned. Ensure the Of...

                            Seen 30+ days ago onjobwebkenya.com
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                            Marketing Assistant At Safaricom Sacco Ltd.

                              The position holder will be responsible for recruiting of new Members, aggressively approaching potential customers with the aim of winning new business and cross-selling to existing customers. He / She shall be responsible for planning and implementing sales and marketing initiatives to realize set targets in membership growth, maximizing sales profitability, selling of the Sacco's products and/...

                              Seen 30+ days ago onfindojobs.ke
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                              Head Operations Job 2023 - Corporate Staffing Services

                                IT Jobs In Kenya. Department: Operations,Reporting to: CEO,Gross Salary: Ksh 70k 100k,Our client in the retail industry is seeking to hire a Head of Operations who will handle Customer relationship management between the Company and key partners Safaricom PLC and coordination of Head office operations.Responsibilities: Manage partner relationships; with Safaricom/Carl care and follow up on agreed...

                                Seen 30+ days ago oncorporatestaffing.co.ke
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                                Marketing Assistant at Safaricom Sacco Ltd.

                                  Safaricom Sacco Ltd was founded in May 2001 to provide members with the opportunity to access credit and savings to develop and improve their economic and social status. The initial membership was 222 members all from the Parent Company Safaricom Ltd. In 2011, Safaricom Sacco Ltd revised its By-Laws to open the common bond to include Employees from related Technology Companies, Safaricom Partners...

                                  Seen 30+ days ago onjobwebkenya.com
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                                  Customer Care Manager

                                    CUSTOMER CARE MANAGER Contract Type Permanent Country KENYA Location Nairobi Your opportunity Sidel is looking for a self motivated Cluster Customer Success Specialist / Customer Care Manager who will be part of the Customer Management organization reporting to the Lead Customer Care Manager. The incumbent will be responsible for supporting customer requests for emergencies, troubleshooting and t...

                                    Seen 9 days ago onfindojobs.ke
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                                    Customer Experience Executive at Safaricom Kenya

                                      Safaricom is the leading provider of converged communication solutions in Kenya. In addition to providing a broad range of first-class products and services for Telephony, Broadband Internet and Financial services, Safaricom seeks to uplift the welfare of Kenyans through value-added services and support for community projects. SUMMARY We are pleased to announce the following job vacancy within th...

                                      Seen 30+ days ago onjobwebkenya.com
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                                      Customer Care Assistant

                                        Job Purpose: This position is responsible for providing guidance and assistance to customers. Key Responsibilities/ Duties / Tasks: Operating the reception desk and maintaining a good ambience in the reception area; Operating the reception desk and issuing visitors passes; Responding to visitors queries and telephone inquiries; Guiding and directing visitors to designated offices and areas; Recor...

                                        Seen 18 days ago onelevolt.co.ke
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                                        Customer Care Manager At Sidel

                                          Sidel is looking for a self motivated Cluster Customer Success Specialist / Customer Care Manager who will be part of the Customer Management organization reporting to the Lead Customer Care Manager. The incumbent will be responsible for supporting customer requests for emergencies, troubleshooting and technical assistance during the warranty and life-cycle of the equipment. He/She will also be l...

                                          Seen 12 days ago onfindojobs.ke
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                                          Customer Care Officer At Engie

                                            Job Purpose/Mission The Customer Experience Department leads Support excellent (country-specific) customer experience through a smart customer journey and insightful, responsive analysis. Customer care officers help Engie Energy Access Kenya to develop strong relationships with our customers by trouble shooting of technical issues, answering customer's questions, resolve problems, escalate and fo...

                                            Seen 30+ days ago onfindojobs.ke
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                                            Customer Care Officer at ENGIE

                                              ENGIE is a leading world group that provides low-carbon energy. Our group is a global reference in low-carbon energy and services. Job Purpose/Mission The Customer Experience Department leads Support excellent (country-specific) customer experience through a smart customer journey and insightful, responsive analysis. Customer care officers help Engie Energy Access Kenya to develop strong relation...

                                              Seen 30+ days ago onjobwebkenya.com
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                                              Customer Care Representative

                                                Key Responsibilities: 1. Customer Interaction: Interact with customers via various channels (phone, email, chat, etc.) to address inquiries, provide information, and resolve issues. Strive to exceed customer expectations by delivering exceptional service in a timely and professional manner. 2. Issue Resolution: Identify and assess customer needs and concerns, then provide appropriate solutions or...

                                                Seen 30+ days ago onfindojobs.ke
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                                                Customer Care Officer

                                                  Are you passionate about delivering exceptional customer experiences, driven to exceed expectations, and eager to make a meaningful impact in people's lives? We are looking for you. RESPONSIBILITIES: Sales Transactions: Process sales transactions accurately and efficiently. Handle cash, credit card, and digital payment methods following established procedures. Prospecting, Upselling and Cross-Sel...

                                                  Seen 18 days ago onfindojobs.ke
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