Mon Oct 03 2022 08:00:12 GMT+0000 (Coordinated Universal Time)

Customer Service jobs in Nairobi

New18 hours ago

Customer Service Representative (German -Speaking)

Majorel Kenya - Nairobi

Maintaininga positive, friendly, empathetic, and professional attitude toward customers atall times.Respondingpromptly to customer inquiries via phone and through emails and chats.Communicatingwith...
4 days ago

Customer Service Representative

Purpink Gifts - Nairobi

Process incoming orders on timeConfirm incoming payments for orders and attach the confirmation messagesRespond to customer enquiries on various channels including Email, Whatsapp, Calls and Social...
4 days ago

Customer Service Specialist

Auto Kenya - Nairobi

The role will require: -Dealing with inbound telephone enquiries Following up on quotations givenProcessing shipment bookings promptly through their entire lifecyclePreparing sales reportsEnsuring...
6 days ago

Customer Service Representative

Majorel Kenya - Nairobi

Maintaining a positive, friendly, empathetic, and professional attitude toward customers at all times.Responding promptly to customer inquiries via phone and through emails and chats.Communicating...
8 days ago

Customer Service Manager

AZA Finance - Nairobi

Service Standard 40%The role holder will coordinate the resolution of complaints relating to the company s business and drive the customer-centric view agenda.Drive the team to be compliant with...
8 days ago

Customer Care Officer

Kenya Union Of Savings And Credit Cooperatives - Nairobi

Ensure provision of quality service to customersHandling various routine inquiries received by phone and emails from internal and external stakeholder (Telephone management)Directing queries to...
12 days ago

Customer Service Officer

Burn - Nairobi

Attend to customer service cases using the eCOA dedicated customer care line.Answer calls using the appropriate forms and trackers to record information and assist customers.Update all forms and...
4 days ago

Field Service Technician

Davis Shirtliff - Nairobi

Troubleshooting, testing, repairing, and servicing technical equipment.Providing service and customer support during field visit.Managing on-site installation, repair, maintenance, and...
5 days ago

Head of Department Research & Customer Insights

Safaricom - Nairobi

Reporting to the chief consumer business officer, the position holder will;lead in the sourcing of customer insights expertise within the research & customer insights team. As a critical player in...
6 days ago

Service Delivery Manager

Majorel Kenya - Nairobi

Overall RequirementsRegular collaboration, engagement and decision-making (management steering team) Lead, manage and develop assigned managers through interactions and motivation against...
8 days ago

Relationship Executive - Customer In life

Safaricom - Nairobi

100% retention & 5% growth of defined baseline revenue (across all products) within the given period.Avert Churn by 99% Quality SRs captured on Siebel by raising service requests accurately.Compile...
2 days ago

Administrative Officer, P3

United Nations Office At Nairobi - Nairobi

General Administration: Ensures appropriate oversight, contract management, coordination, monitoring, and mechanisms for provision of services related to logistics comprising official transport,...
7 days ago

Oracle Advanced Customer Services Services Solutions Architect

Oracle - Nairobi

To identify, foster and define Oracle ACS services solutions for specific customer opportunities and assist in the sale alongside the ACS sales representativework with the customer, ACS management...
13 days ago

Corporate Sales & Solutions Support Specialist (C10/C11)

Citi Group - Nairobi

Job purpose:become an integral part of the East Africa CSS team for both internal and client-facing day-to-day tasks and help coordinate long-term projects to improve internal processes and help...
19 days ago

Customer Service Representative

Ingot Brokers - Nairobi

Troubleshoot clients tickets and complaints and propose solutions.Ensure customer satisfaction and provide professional customer supportCommunicate effectively and clearly with customers via phone...
19 days ago

Customer Service Manager

HF Group - Nairobi

Principle AccountabilitiesDeploying strategies focused towards achieving the organizational and departmental goals.Systematic monitoring and reporting of channel performance and impact on customer...
17 days ago

Integrations and Middleware Support Specialist

NCBA - Nairobi

Key accountabilities (duties and responsibilities)application development 30%provide second and third level technical & applicationsupport for the banks integrations and middleware including...
1 day ago

Community Builder

10Agrow Technologies - Nairobi

Take responsibility in identifying and developing community champions across Nairobi Developing and implementing innovative sales and marketing strategies, including engaging with community groups...
19 days ago

Customer Service Trainer (Fintech/Cryptocurrency)

Black Pen Recruitment - Nairobi

Responsibilities: train new CS agents and well train current agents on product updates and new features build training programs for agents, providing feedback performance reviewsdevise and schedule...
14 days ago

Field Service Engineer

Schneider Electric - Nairobi

Essential Responsibilities:Develops account profiles and executes the sales plan.Applies market and account skills necessary for dealing with specific target audiences.Identifies and contacts...
New18 hours ago

Account manager- bnb chain

Binance - Nairobi

Build and strengthen client relationships to achieve long-term partnerships by acting as a main point of contact in all matters relating to client concerns and needsWork with sales and other...
1 day ago

Commercial Manager

Ruiru Juja Water Sewerage Company - Nairobi

Develop long-term business strategies and operating plans for the department which are in line with the longer-term goals and priorities.Ensure the provision of timely and high-quality client...
19 days ago

Call centre agent

HF Group - Nairobi

Principle AccountabilitiesReceiving inbound customer calls and handling as per laid down procedures and observing call quality while raising Service Requests for escalations of issues that require...
19 days ago

Call center trainee/agent

Salix Data - Nairobi

The holder of this position will first begin as a trainee then later transition into Call Centre Agent role after successfully meeting the training requirements. Below are some of the duties and...

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