Customer Service Associate jobs

Receive, verify, Authenticate, call back and processing thereof of all instructions delivered at the branch. Eg RTGS, TT, FDR, Forex conversions, stop payments, Treasury Bills, cheque book requests, card applications.Preparing audit confirmations, certificate of balance, interest certificate and opinion letters for customers.Ensuring the completion of all Account opening Documentation and followi...

Purpose The role holder ensures customer service delivery levels are as per the Bank s prescribed standard, customer satisfaction and retention Primary Responsibilities Receive, verify, Authenticate, call back and processing thereof of all instructions delivered at the branch. Eg RTGS, TT, FDR, Forex conversions, stop payments, Treasury Bills, cheque book requests, card applications. Preparing au...

I&M Bank is a leading Commercial bank headquartered in Kenya with a growing regional presence. The Bank offers a wide range of commercial banking and financial products and services and prides itself on introducing innovative products and services based on the needs of its customers. We are seeking to recruit a competent and highly motivated individual with extensive experience and abilities to s...

. WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability. ABOUT WFP The United...

Britam is a leading diversified financial services group, listed on the Nairobi Securities Exchange. The group has interests across the Eastern and Southern Africa region, with operations in Kenya, Uganda, Tanzania, Rwanda, South Sudan, Mozambique and Malawi. The group offers a wide range of financial products and services in Insurance, Asset management, Banking and Property. Our Mission is to pr...

One HR information system to manage your employees entire employment lifecycle. Build an incredible workplace and grow your business with our all-in-one platform.Duties & Responsibilities: Order Processing: Review and process customer orders, ensuring accuracy and completeness of information. Communicate any discrepancies or missing details to the engineering team or any other relevant teams. Dis...

About The Role Reporting to the Regional Sales Manager with a dotted reporting line to the Fleet Operations Manager, the Service Center Associates will manage our Service Centers. The key role will be good customer service to all customers that come to the service center, sales conversion, stock management, troubleshooting, and escalating all aftersale issues reported by the customers through the...

About The RoleReporting to the Regional Sales Manager with a dotted reporting line to the Fleet Operations Manager, the Service Center Associates will manage our Service Centers. The key role will be good customer service to all customers that come to the service center, sales conversion, stock management, troubleshooting, and escalating all aftersale issues reported by the customers through the ...

The role will combine aspects of customer service and operations duties. Ultimately, you will be responsible for quickly solving problems for businesses that rely on Kopo Kopo s technology. You will ensure that Kopo Kopo s information systems are kept up to date, and will engage proactively with our customers on matters regarding our services resolving customer issues in our systems and communica...

Kenya Commercial Bank Limited is registered as a non-operating holding company which started operations as a licensed banking institution with effect from January 1, 2016. The holding company oversees KCB Kenya - incorporated with effect from January 1, 2016 - and all KCB's regional units in Uganda, Tanzania, Rwanda, Burundi, Ethiopia and South Sudan. It also owns KCB Insurance Agency, KCB Capita...

Key ResponsibilitiesSelling and LettingAchieve and exceed agreed sales targets.Work with the Director to set the income target for the year.Dissemination of information regarding availability and status of property in the company's portfolio.Taking notes of the general conditions of property where feasible, accessibility of the property and details of current tenancies where applicable.Agreeing w...

Janta Kenya is a HR Consultancy firm established with an objective of encompassing integral and necessary skills that most individuals and organizations need in everyday business. Key Responsibilities Selling and Letting Achieve and exceed agreed sales targets. Work with the Director to set the income target for the year. Dissemination of information regarding availability and status of property ...

ABOUT WFP The United Nations World Food Programme is the world's largest humanitarian agency fighting hunger worldwide. The mission of WFP is to help the world achieve Zero Hunger in our lifetimes. Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need.BACKGROUND ...

About the RoleThe objective of this role is to expand our franchise network, by identifying and selling our sanitation products and services. The Sales Associate is responsible for customer acquisition and retention, leading the sales and customer life cycle including generating leads, pursuing opportunities, closing deals, managing the resulting customer relationships, and collecting future recu...

Fresh Life works with municipalities and urban residents to develop and scale safe, citywide inclusive and financially sustainable sanitation solutions in fast growing cities starting with Nairobi, Kisumu and Eldoret in Kenya. About the Role The objective of this role is to expand our franchise network, by identifying and selling our sanitation products and services. The Sales Associate is respon...

Kopo Kopo was launched in 2012 where we partnered with Safaricom to bring Lipa na M-Pesa Buy Goods service to small and medium businesses throughout Kenya and, today, we serve thousands of businesses from salons to restaurants to office supply stores, to schools. We have since partnered with other aggregator and mobile money partners with the ultimate goal of helping businesses leverage mobile pa...

The JobThe role will combine aspects of customer service and operations duties. Ultimately, you will be responsible for quickly solving problems for businesses that rely on Kopo Kopo's technology. You will ensure that Kopo Kopo's information systems are kept up to date, and will engage proactively with our customers on matters regarding our services resolving customer issues in our systems and co...

Job Purpose The position is responsible for processing cash receipts, cash payments, cheque receipts and VAT payments as well as prepaid and multi-currency cards, credit cards and in-house cheques accurately to achieve good customer service, quick transaction turnaround time while offering the best service, mitigating the risks such as cash shortages and adhering to standard operating procedures ...

Develop a curriculum jointly with the Centre Manager, the MHPSS Associate on modules that suit the needs of the residents.Teach salon etiquette eg. Customer service and time management.Advise on the items required for teaching.Maintain extensive knowledge about current trends in haircuts and hair styling.Determine beneficiaries progress and work on an exit strategy that allows them to earn a live...

We believe in making it simpler for businesses to operate. That's been our goal since 2012, whenwe partnered with Safaricom to bring Lipa Na M-Pesa Buy Goods service to businesses throughout Kenya.Our efforts have not stopped there we seek to understand the challenges that our business customersface and build technology tools to help them overcome those challenges. We get insights through listeni...

Responsibilities:Develop communication materials from concept to completion through research, writing, editing, and proofreading content - e.g. newsletters, fact sheets, messaging, briefs, infographics, videos, and project documentation such as presentations and reports. Liaise with expert reviewers to gather story ideas and ensure accuracy and clarity of technical content. Support development of...

Kopo Kopo is hiring a number of Operations Associates to strengthen the company s ability to serve its customers. The role will combine aspects of customer service and operations duties. Ultimately, you will be responsible for quickly solving problems for businesses that rely on Kopo Kopo s technology. You will ensure that Kopo Kopo s information systems are kept up to date, and will engage proac...

Job PurposeThe position is responsible for processing cash receipts, cash payments, cheque receipts and VAT payments as well as prepaid and multi-currency cards, credit cards and in-house cheques accurately to achieve good customer service, quick transaction turnaround time while offering the best service, mitigating the risks such as cash shortages and adhering to standard operating proceduresPr...

I&M Bank is a leading Commercial bank headquartered in Kenya with a growing regional presence. The Bank offers a wide range of commercial banking and financial products and services and prides itself on introducing innovative products and services based on the needs of its customers. We are seeking to recruit a competent and highly motivated individual with extensive experience and abilities to s...