Wed Mar 27 2024 08:30:19 GMT+0000 (Coordinated Universal Time)

Customer Support Agent jobs

Telesales Support Agent

Nairobi

    Location: Ambank House About Us: We have a leading e-commerce platform dedicated to providing customers with a seamless shopping experience. We offer a wide range of products and are committed to delivering exceptional customer service. Responsibilities Handle inbound and outbound calls from customers regarding product inquiries, orders, and general support. Assist customers in navigating the web...

    7 days agofindojobs.ke
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    Outbound Logistics Support Agent

    Mophones - Nairobi

      About MoPhonesWe are on a mission to provide high-quality renewed devices for all Kenyans. Through our marketplace we offer trust and transparency so that our users can choose for renewed products with confidence and ease. Our integrated financing solutions make them affordable for any budget. Once we have scaled up in Kenya we plan to expand to other markets across Africa. Our team is multinatio...

      8 days agofindojobs.ke
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      Customer Service Representative At Lifebank

      Lifebank - Nairobi

        Role DescriptionThis is a full-time on-site role as a Customer Service Agent located in Nairobi County, Kenya. The Customer Service Agent's main responsibility is to provide excellent customer support and ensure customer satisfaction. They will handle customer inquiries and requests, solve problems, and maintain a positive customer experience.Qualifications:Customer Service Representatives, Custo...

        7 days agofindojobs.ke
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        QSSK-WACSE-West Africa Customer Service Executive at Q-Sourcing Servtec Group

        QSourcing Servtec Group - Nairobi

          Q-Sourcing Servtec Group is a global management consulting firm that helps people make significant improvements to their business performance and realize their most important career goals. Summary Our client is seeking a highly motivated and skilled individual to actively participate as a call agent for the Customer Experience Center based in Nairobi to Support the company s growth in West Africa...

          7 days agojobwebkenya.com
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          Technical Service Desk Agent

          HighSpeed Office hSo - Nairobi

            Answering incoming customer calls and emails, providing prompt and professional technical support.Diagnosing and troubleshooting hardware, software, and network-related issues.Escalating complex issues to the appropriate teams when necessary and ensuring timely resolution.Providing guidance and step-by-step instructions to customers on problem-solving and issue resolution.Documenting all customer...

            14 days agofuzu.com
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            Arabic Speaking Call Centre Agents at Flexi-Personnel

            FlexiPersonnel - Nairobi

              Flexi Personnel Ltd is a HR Company that was founded in 2008. It is currently the fastest growing HR firm in Kenya offering a wide range of services including Headhunting and Executive selection, Outsourced Labor management, HR Outsourcing, Outsourced Payroll Management, HR consultancy, Psychometric Assessments and Expatriate Services and relocation support. What makes us a unique Recruitment and...

              15 days agojobwebkenya.com
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              Permalink to Arabic Language Speaking Call Center Agents

              Nairobi

                Our client, an international organization who is a leading provider of language interpretation services is seeking to recruit Arabic language speaking call center agents. Location: Nairobi Duties and Responsibilities Assist our client s community and help resolve inquiries empathetically, accurately and on time. Make well balanced decisions and personally driven to be an effective advocate for ou...

                15 days agojobsinkenya.co.ke
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                Team Leader-Digital Payments Agent at HF Group

                Jobs in Kenya - Nairobi

                  Job Description Principle Accountabilities Drive Team set targets through customer growth and retention across all lines; Tills, Digital Integrations, CTO, lending, NFI and balance sheet growth. Tills and Merchants mobilization- sales pitching and market activations. Plan, drive and monitor the Team sales strategies through segment focus, customer focus needs-based selling. Develop and refine Tea...

                  9 days agokazitoday.com
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                  Meeting & Events Sales Manager At Accor

                  Accor - Nairobi

                    Job DescriptionResponsible for maximizing the hotel's meeting and events revenue.Pro-active (MICE) Sales to deliver New Business. This includes, but is not limited to, prospecting calls to agencies/companies; show rounds at the Hotels, hosting fam trips, account managing, attend brand workshops/agent visits.Re-active (MICE) sales to deliver new business. Respond positively to inbound enquiries in...

                    2 days agofindojobs.ke
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                    Team Leader-Digital Payments Agent At Hf Group

                    Hf Group - Nairobi

                      Principle AccountabilitiesDrive Team set targets through customer growth and retention across all lines; Tills, Digital Integrations, CTO, lending, NFI and balance sheet growth.Tills and Merchants mobilization- sales pitching and market activations.Plan, drive and monitor the Team sales strategies through segment focus, customer focus needs-based selling.Develop and refine Teams sales toolkits, c...

                      11 days agofindojobs.ke
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                      Team Leader-Digital Payments Agent

                      Nairobi

                        Principle Accountabilities Drive Team set targets through customer growth and retention across all lines; Tills, Digital Integrations, CTO, lending, NFI and balance sheet growth. Tills and Merchants mobilization- sales pitching and market activations. Plan, drive and monitor the Team sales strategies through segment focus, customer focus needs-based selling. Develop and refine Teams sales toolkit...

                        12 days agoelevolt.co.ke
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                        Meeting & Events Sales Manager

                        Movenpick - Nairobi

                          Job Description Responsible for maximizing the hotel's meeting and events revenue. Pro-active (MICE) Sales to deliver New Business. This includes, but is not limited to, prospecting calls to agencies/companies; show rounds at the Hotels, hosting fam trips, account managing, attend brand workshops/agent visits. Re-active (MICE) sales to deliver new business. Respond positively to inbound enquiries...

                          1 day agofindojobs.ke
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                          Technical Service Desk Agent At Highspeed Office Kenya (Hso Kenya)

                          Highspeed Office Kenya Hso Kenya - Nairobi

                            We are committed to delivering exceptional customer service and support, and we are now seeking a highly skilled Technical Service Desk Agent to join our dedicated team.Job Description:As a Technical Service Desk Agent, you will be the first point of contact for our clients, providing technical assistance and support for their hardware, software, and network-related issues. Your primary responsib...

                            16 days agofindojobs.ke
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                            Team Leader-Digital Payments Agent At Hf Group

                            Hf Group - Nairobi

                              Principle AccountabilitiesDrive Team set targets through customer growth and retention across all lines; Tills, Digital Integrations, CTO, lending, NFI and balance sheet growth.Tills and Merchants mobilization- sales pitching and market activations.Plan, drive and monitor the Team sales strategies through segment focus, customer focus needs-based selling.Develop and refine Teams sales toolkits, c...

                              12 days agofindojobs.ke
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                              Team Leader-Digital Payments Agent at HF Group

                              HF Group - Nairobi

                                Housing Finance Company of Kenya was incorporated as the premier mortgage Finance Institution in Kenya licensed under the Banking Act with the CDC and the GoK owning 60% and 40% respectively. Principle Accountabilities Drive Team set targets through customer growth and retention across all lines; Tills, Digital Integrations, CTO, lending, NFI and balance sheet growth. Tills and Merchants mobiliza...

                                13 days agojobwebkenya.com
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                                Reservations Agent

                                The Social House - Nairobi

                                  About Us At The Social House, we're more than just a brand; we're a testament to Authenticity, Resourcefulness, Craftsmanship, and Sparkle. These core values are the compass that guides every aspect of our journey, from the drawing board to the final experience we deliver to our customers. In joining our team, you're not just taking on a job; you're embracing an opportunity to make a real impact,...

                                  17 days agofindojobs.ke
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                                  Aftersales Close Looping Agent

                                  Burn Manufacturing - Kiambu

                                    About the role BURN is looking for an exceptional, efficient Aftersales Close Looping Agent to fill the role. The Aftersales Close Looping Agent will manage all Aftersales support activities. ?The key role will be good customer service to all customers that require aftersales service, troubleshooting, resolving, and escalating all aftersales issues reported by the customers through the BURN custo...

                                    20 days agofindojobs.ke
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                                    Assistant, Administration

                                    Standard Bank Group - Nairobi

                                      Job DescriptionJob PurposeTo provide end-to-end secretarial support to an Executive(s) by acting as the first point of contact to ensure all administrative requirements are handled within the required timeframes and standards.Key Deliverables Compile and review expense claims of the executive's direct reports, highlight key concerns and present to the executive for approval.Compile meeting packs ...

                                      4 days agofindojobs.ke
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                                      Aftersales Close Looping Agent At Burn

                                      Burn - Kiambu

                                        About the roleBURN is looking for an exceptional, efficient Aftersales Close Looping Agent to fill the role. The Aftersales Close Looping Agent will manage all Aftersales support activities. ?The key role will be good customer service to all customers that require aftersales service, troubleshooting, resolving, and escalating all aftersales issues reported by the customers through the BURN custom...

                                        21 days agofindojobs.ke
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                                        Bilingual Customer Support Agent-German And English Speaking At Influx

                                        Influx - Nairobi

                                          Duties and ResponsibilitiesMaintaining a positive, empathetic, and professional attitude towards customers at all times.Diagnose and solve the customer's problems in GermanCommunicate effectively via email and chat with our customersUnderstand the company's products so as to answer any questions or concernsCoordinate effectively with peers and your managerContribute to a high-performance and frie...

                                          30+ days agofindojobs.ke
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                                          Bilingual Customer Support Agent-German and English Speaking

                                          Influx Inc - Nairobi

                                            Maintaining a positive, empathetic, and professional attitude towards customers at all times.Diagnose and solve the customer's problems in GermanCommunicate effectively via email and chat with our customersUnderstand the company s products so as to answer any questions or concernsCoordinate effectively with peers and your managerContribute to a high-performance and friendly workplace culture

                                            30+ days agofuzu.com
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                                            Sales Coordinator

                                            Fairmont Hotels and Resorts - Nairobi

                                              Sales Support & AdministrationAssist in executing sales strategies and maintaining structured client and partner databases.Schedule meetings, coordinate the Director's travel scheduleDraft and prepare sales-related documents, including presentations, proposals, and reports.Able to work with travel agents to provide detailed and focused quotes for arriving guestsAssists in the processing of yearly...

                                              11 days agofuzu.com
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                                              Call Centre Quality Analyst At Hcs Affiliates Group

                                              Es Group - Nairobi

                                                CALL CENTRE QUALITY ANALYSTOur client, an on-demand Courier Service that delivers products ordered through their mobile app seeks to recruit a Quality Analyst. .The quality analyst is responsible of evaluating; monitoring and developing overall agent performance while ensuring quality of all customer support activities meet the client standards expectationsResponsibilitiesPlan, perform and overse...

                                                13 days agofindojobs.ke
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                                                Team Lead Job Talent Pop - Corporate Staffing Services

                                                Talent Pop - Nairobi

                                                  TalentPop is experiencing exponential growth (over 600% in the last year) and is looking for Dedicated Team Leads to manage our agents!! BPO Experience is a PLUS! Responsibilities Responsible for managing the agent s performance and attendance, and ensuring they are meeting the KPI set by the client and the CSM. Responsible for providing bi-weekly team coaching and 1 on 1 coaching with their agen...

                                                  16 days agocorporatestaffing.co.ke
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