Customer Support Agent jobs

You ll be tasked with answering customer questions. You'll need to be able to think on your feet, communicate clearly and effectively, and empathize with customers who are struggling to solve a...

The customer support manager is responsible for managing, motivating, and guiding the customer service team to create positive brand experiences, increase customer satisfaction and maximize...

We are looking for a customer service assistant at a wig shop.

Key accountabilities/responsibilities:perform serviceability checks on ulds.Record all ulds and accessories into and out of the yard.Assign duties to equipment operators.Send SCM and ucmcompile a...

Main duties will include, but not limited to the following:Respond to customer calls, emails and other messagesHandle queries received through other channels such as social media and live chatReply...

The customer service representative attracts potential customers by answering product and service questions; suggesting information about other products and services. Relies on instructions and...

We are looking for someone that: Has prior experience in a customer-facing role Responsible for taking customer orders, troubleshooting product issues, and answering questions Will be able to...

To provide general customer service in respect to all lines of business for all cicam departments.

As a supervisor you will support the team manager in managing a team of customer service representatives in Nairobi. Key to the role will be developing and coaching the team to deliver a...

The applicant must have at least diploma in either customer care, sales and marketing, ICT, business, or any other office admin related course. The job vacancy is available in our Nairobi, Mombasa,...

Handle high amounts of tickets and appeals (trading disputes) generated by customersProvide accurate, valid and comprehensive informationFollow communication procedures, guidelines, and...

Contact bboxx customers by phone, and encourage adherence to payment planhandle incoming calls and provide solutions/advice to customersmonitor and respond to incoming smsmake follow up calls to...

Building and maintaining relationships with both customers and transporters in order to achieve high customer service and proper transporter managementReceiving, preparing and sending out customer...

Our client, a global FinTech start-up based in the United kingdom(UK) with offices in several other countries is looking to recruit an experienced customer service representative Somali speaking-...

Key responsibilitiesOversee document management, client correspondences and cash flow managementMonitor and approve the processing of contract notes, statements, business...

The primary role of the agency support specialists is to lead and coordinate the banks agency and other emerging channels initiatives.

As the frontline of the P2P market, you will handle all inbound inquiries received, and outbound communication is established in the form of chats, emails, and callsIndependently provide accurate...

The service technician will be responsible for ensuring that customer is continually informed on job status, ensuring customer sign-off for contract completion objectives so billing activities can...

Primary responsibilitieschecking on the correspondence wealth advisors with CMA regulations.Confirm compliance of the necessary regulatory business licenses.Product input for the customer service...

Software installation and configuration for new customers Perform data entry related tasks to ensure customer datais compiled correctly and imported accurately in the system Train potential, new...

Customer service manager job, latest customer service jobs in Kenya, title: customer service manager, location: Nairobi, salary: competitive based on experience, our client is a fast growing...

Responsibilities:-ensure 90% of inbound calls offered are serviced efficiently and on time.Meet service level agreement: measure calls answered within 30 secs vs calls offered 80%.-Ensure customer...

Duties and Responsibilities Customer Service Welcoming customers and attending to their needs in a warm and friendly mannerAnswering the office telephone in a courteous manner.Responding to queries...

Responsibilities:ensure 90% of inbound calls offered are serviced efficiently and on time.Meet service level agreement: measure calls answered within 30 secs vs calls offered 80%.-Ensure customer...