Wed Mar 13 2024 15:00:19 GMT+0000 (Coordinated Universal Time)

Customer service and call center jobs

Call Center Specialist

N1 Partners - Nairobi

    Key responsibilities:Responding to customer queries in a timely and accurate way via emails or chats.Identifying customer needs and assisting customers with their queries.Escalate technical issues.Follow communication procedures, guidelines and Company policies.Knowledge of the admin area, the ability to use all the provided tools (training).Experience needed:BSc/HND in any relevant field or cert...

    2 days agofuzu.com
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    Permalink to Call Center Team Leader

    Nairobi

      Vacancy: Call Center Team Leader - Hospital (Nairobi) Ital GLOBAL - We are a comprehensive Human Capital and Quality Management Consultancy firm dedicated to helping organizations just like yours with their HR and Quality Management requirements. We believe in creating productive and fruitful relationships with our clients by adding value to your business to ensure that you get the very best retu...

      3 days agojobsinkenya.co.ke
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      Call Center Teamleader At Ital Global

      Ital Global - Nairobi

        About the Client:A leading private modern healthcare facility located in Nairobi, Kenya that offers a range of services with a dedicated team of various professional and qualified specialists. The facility seeks to fill the Call Center Team leader position who will onboard, train, motivate, develop, and lead our Customer Service & Contact Centre team to ensure the effective and efficient running ...

        2 days agofindojobs.ke
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        Call Center Teamleader At Ital Global

        Ital Global - Nairobi

          About the Client:A leading private modern healthcare facility located in Nairobi, Kenya that offers a range of services with a dedicated team of various professional and qualified specialists. The facility seeks to fill the Call Center Team leader position who will onboard, train, motivate, develop, and lead our Customer Service & Contact Centre team to ensure the effective and efficient running ...

          1 day agofindojobs.ke
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          Arabic Speaking Call Centre Agents

          Flexi Personnel - Nairobi

            Assist our client s community and help resolve inquiries empathetically, accurately and on time.Make well balanced decisions and personally driven to be an effective advocate for our community.Investigate and resolve issues that are reported on client platform such as requests for account support.Respond to user inquiries with high quality, speed, empathy and accuracy.Gather, analyze and utilize ...

            4 days agofuzu.com
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            Arabic Speaking Call Centre Agents At Flexi-Personnel

            FlexiPersonnel - Nairobi

              Our client, an international organization who is a leading provider of language interpretation services is seeking to recruit Arabic language speaking call center agents.Duties and ResponsibilitiesAssist our client's community and help resolve inquiries empathetically, accurately and on time.Make well balanced decisions and personally driven to be an effective advocate for our community.Investiga...

              5 days agofindojobs.ke
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              Arabic Speaking Call Centre Agents at Flexi-Personnel

              FlexiPersonnel - Nairobi

                Flexi Personnel Ltd is a HR Company that was founded in 2008. It is currently the fastest growing HR firm in Kenya offering a wide range of services including Headhunting and Executive selection, Outsourced Labor management, HR Outsourcing, Outsourced Payroll Management, HR consultancy, Psychometric Assessments and Expatriate Services and relocation support. What makes us a unique Recruitment and...

                6 days agojobwebkenya.com
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                Permalink to Arabic Language Speaking Call Center Agents

                Nairobi

                  Our client, an international organization who is a leading provider of language interpretation services is seeking to recruit Arabic language speaking call center agents. Location: Nairobi Duties and Responsibilities Assist our client s community and help resolve inquiries empathetically, accurately and on time. Make well balanced decisions and personally driven to be an effective advocate for ou...

                  6 days agojobsinkenya.co.ke
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                  Call Center Teamleader at Ital Global

                  Ital Global - Nairobi

                    We are a comprehensive Human Capital Consultancy firm dedicated to helping organizations just like yours with their HR activities and work. We believe in creating productive and fruitful relationships with our clients by adding value to your business to ensure that you get the very best return on your Human Capital spend About the Client: A leading private modern healthcare facility located in Na...

                    3 days agojobwebkenya.com
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                    Call Center Representative

                    The Lions SightFirst Eye Hospital - Nairobi

                      Manage large amounts of inbound and outbound calls in a timely mannerFollow communication scripts when handling different topicsIdentify customers needs, clarify information, research every issue and provide solutions and/or alternativesSeize opportunities to upsell products when they ariseBuild sustainable relationships and engage customers by taking the extra mileKeep records of all conversatio...

                      13 days agofuzu.com
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                      Call Centre Agents. (Nairobi Region)

                      Nairobi

                        Department Targets; Achieve Monthly targets in the following KPIs Collections Targets Adherence to SoPs Other Responsibilities Include -Carry out debt collections and consistently meet and maintain collections targets daily, including the targeted number of effective/quality calls captured well in CRM. -Maintain a realistically low incidence rate of bad debt in with the monthly targets by ensurin...

                        12 days agofindojobs.ke
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                        Contact Center Associate - Kenya

                        Nairobi

                          About the role This role is the direct contact between Turaco and its customers. The Contact Center associate will speak with customers over the phone to explain insurance products, benefits, and payment methods to customers. The Contact Center associate will also upsell and cross-sell other products that are useful to the customer. Roles and responsibilities Telesales Engage at least 100 custome...

                          4 days agoelevolt.co.ke
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                          Call Center Representative At Lions Sightfirst Eye Hospital

                          Lions Sightfirst Eye Hospital - Nairobi

                            Call Center Representative responsibilities include:Managing large amounts of inbound and outbound calls in a timely mannerFollowing call centre "scripts" when handling different topicsIdentifying customers' needs, clarify information, research every issue and providing solutionsJob DescriptionWe are looking for a Call Center Representative that will be the liaison between our hospital and its cu...

                            12 days agofindojobs.ke
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                            Contact Center Associate - Kenya At Turaco

                            Turaco - Nairobi

                              About the roleThis role is the direct contact between Turaco and its customers. The Contact Center associate will speak with customers over the phone to explain insurance products, benefits, and payment methods to customers. The Contact Center associate will also upsell and cross-sell other products that are useful to the customer.Roles and responsibilitiesTelesalesEngage at least 100 customers d...

                              3 days agofindojobs.ke
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                              Service Center Associate

                              Sunculture - Taveta, Taita Taveta

                                Customer ServiceMaintaining a positive, empathetic, and professional attitude towards customers at all times.High-level knowledge of all SunCulture products with the ability to address all questions asked by customers Acknowledging and resolving customer complaints within stipulated SLAs.Communicating with customers through various channels and responding promptly to customer inquiries.Analyze tr...

                                9 days agofuzu.com
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                                Service Center Associate

                                Sunculture - Migori

                                  Customer ServiceMaintaining a positive, empathetic, and professional attitude towards customers at all times.High-level knowledge of all SunCulture products with the ability to address all questions asked by customers Acknowledging and resolving customer complaints within stipulated SLAs.Communicating with customers through various channels and responding promptly to customer inquiries.Analyze tr...

                                  9 days agofuzu.com
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                                  Contact Center Associate - Kenya at Turaco

                                  Natural Justice - Nairobi

                                    Turaco is a micro-insurtech company changing healthcare financing in emerging markets. We provide simple, affordable health and life insurance to low-income earners, distributing our products through partnerships with leading businesses in Kenya and Uganda. Our mission is to act as a safety net, freeing people from the fear of health-related financial shocks.About the role This role is the direct...

                                    4 days agomyjobmag.com
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                                    Call Center Representative at Lions Sightfirst Eye Hospital

                                    Lions Sightfirst Eye Hospital - Nairobi

                                      Established in 1997, Lion s SightFirst Eye Hospital is among the leading Eye hospitals in East & Central Africa. We are located in the serene Loresho neighborhood, 25 minutes from the Nairobi CBD. We also offer Dental, ENT & Diabetes healthcare services Call Center Representative responsibilities include: Managing large amounts of inbound and outbound calls in a timely manner Following call centr...

                                      13 days agojobwebkenya.com
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                                      Call Centre Agents. (Nairobi Region)

                                      Simplepay - Nairobi

                                        Carry out debt collections and consistently meet and maintain collections targets daily, including the targeted number of effective/quality calls captured well in CRM.

                                        14 days agobrightermonday.co.ke
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                                        Service Center Associate

                                        Sunculture - Nyeri

                                          Customer ServiceMaintaining a positive, empathetic, and professional attitude towards customers at all times.High-level knowledge of all SunCulture products with the ability to address all questions asked by customersAcknowledging and resolving customer complaints within stipulated SLAs.Communicating with customers through various channels and responding promptly to customer inquiries.Analyze tre...

                                          10 days agofuzu.com
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                                          Service Center Associate- Migori At Sunculture Kenya Ltd

                                          Sunculture Kenya - Migori

                                            About the RoleReporting to the Regional Sales Manager with a dotted reporting line to the Fleet Operations Manager, the Service Center Associates will manage our Service Centers. The key role will be good customer service to all customers that come to the service center, sales conversion, stock management, troubleshooting, and escalating all aftersale issues reported by the customers through the ...

                                            9 days agofindojobs.ke
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                                            Service Center Associate- Taveta At Sunculture Kenya Ltd

                                            Sunculture Kenya - Taveta, Taita Taveta

                                              About the RoleReporting to the Regional Sales Manager with a dotted reporting line to the Fleet Operations Manager, the Service Center Associates will manage our Service Centers. The key role will be good customer service to all customers that come to the service center, sales conversion, stock management, troubleshooting, and escalating all aftersale issues reported by the customers through the ...

                                              9 days agofindojobs.ke
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                                              Service Center Associate- Nyeri At Sunculture Kenya Ltd

                                              Sunculture Kenya - Nyeri

                                                About the RoleReporting to the Regional Sales Manager with a dotted reporting line to the Fleet Operations Manager, the Service Center Associates will manage our Service Centers. The key role will be good customer service to all customers that come to the service center, sales conversion, stock management, troubleshooting, and escalating all aftersale issues reported by the customers through the ...

                                                9 days agofindojobs.ke
                                                See more details

                                                Service Center Associate- Nyeri at SunCulture Kenya Ltd

                                                SunCulture Kenya - Nyeri

                                                  About the Role Reporting to the Regional Sales Manager with a dotted reporting line to the Fleet Operations Manager, the Service Center Associates will manage our Service Centers. The key role will be good customer service to all customers that come to the service center, sales conversion, stock management, troubleshooting, and escalating all aftersale issues reported by the customers through the...

                                                  10 days agojobwebkenya.com
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