Mon May 06 2024 12:00:12 GMT+0000 (Coordinated Universal Time)

Customer service and call center jobs

Listings from myjobmag.com, jobsinkenya.co.ke and 9 more

Call Center Operators at Dial Afrika

    Dial Afrika helps businesses define the future of work, and improve team Efficiency, Productivity, and output all while understanding their customer behavior through our omnichannel customer support tool. QUALIFICATIONS At least 2 years call center experience. Ready to comfortably work shifts. Passionate and ready to start working immediately. Don't Keep Share!:WhatsAppTweet

    Seen 2 days ago onjobwebkenya.com
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    Call Center Operators at Dial Afrika

      Dial Afrika helps businesses define the future of work, and improve team Efficiency, Productivity, and output all while understanding their customer behavior through our omnichannel customer support tool. B2B SaaS platform that powers priceless customer experience through inbound & outbound interactions via a cloud-based, secure, and interactive AI-powered analytics.QUALIFICATIONS At least 2 year...

      Seen 2 days ago onmyjobmag.com
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      Call Center Operators At Dial Afrika

        QUALIFICATIONSAt least 2 years call center experience.Ready to comfortably work shifts.Passionate and ready to start working immediately.

        Seen 1 day ago onfindojobs.ke
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        Call Center Agent at Path Care Kenya

          Job Description RESPONSIBILITIES Manage inbound and outbound calls in a timely manner. Adhere to communication scripts when addressing various topics. Identify customers' needs, clarify information, and offer solutions or alternatives. Capitalize on opportunities to upsell services. Cultivate enduring relationships with customers by going the extra mile. Meet personal and team qualitative and qua...

          Seen 3 days ago onkazitoday.com
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          Call Center Agent at Path Care Kenya

            PathCare Kenya was started on 25th November, 2002 by Dr. Kiran Radia as the Chief Executive Officer. PathCare is a private, Kenyan owned professional laboratory, which provides services to clinicians and their patients in collaboration with Pathcare South Africa, one of the leading pathology groups. RESPONSIBILITIES Manage inbound and outbound calls in a timely manner. Adhere to communication scr...

            Seen 3 days ago onjobwebkenya.com
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            Call Center Agent At Path Care Kenya

              RESPONSIBILITIESManage inbound and outbound calls in a timely manner.Adhere to communication scripts when addressing various topics.Identify customers' needs, clarify information, and offer solutions or alternatives.Capitalize on opportunities to upsell services.Cultivate enduring relationships with customers by going the extra mile.Meet personal and team qualitative and quantitative targets.REQU...

              Seen 4 days ago onfindojobs.ke
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              Call Center Agent at Path Care Kenya

                PathCare Kenya was started on 25th November, 2002 by Dr. Kiran Radia as the Chief Executive Officer. PathCare is a private, Kenyan owned professional laboratory, which provides services to clinicians and their patients in collaboration with Pathcare South Africa, one of the leading pathology groups. PathCare strives to promote the health of the population by providing accessible, affordable, appr...

                Seen 5 days ago onmyjobmag.com
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                Customer Service Manager

                  Manage the service function operations while driving focus to enhancing a customer centric culture across the businessLeads and motivates staff and workforce - building a top performing operational team and instilling a culture of accountability, results, and flexibility to meet/exceed customer expectations. Target is to enable managers leading their teams independently, with a high degree of col...

                  Seen 6 days ago onfuzu.com
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                  Customer Service Manager

                    About the role The Customer Service Manager Kenya will lead the call center service team with a customer centric vision in placing our customers first to ensure that the Sun King customer satisfaction operational excellence is in line with industry standards . They will be responsible for managing performance KPIs of the service teams with regular team engagements on welfare checks, continuous im...

                    Seen 7 days ago onelevolt.co.ke
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                    Service Center Associate- Bomet

                      About The Role Reporting to the Regional Sales Manager with a dotted reporting line to the Fleet Operations Manager, the Service Center Associates will manage our Service Centers. The key role will be good customer service to all customers that come to the service center, sales conversion, stock management, troubleshooting, and escalating all aftersale issues reported by the customers through the...

                      Seen 7 days ago onelevolt.co.ke
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                      Customer Service Manager At Sun King (Formerly Greenlight Planet)

                        About the roleThe Customer Service Manager Kenya will lead the call center service team with a customer centric vision in placing our customers first to ensure that the Sun King customer satisfaction operational excellence is in line with industry standards . They will be responsible for managing performance KPIs of the service teams with regular team engagements on welfare checks, continuous imp...

                        Seen 6 days ago onfindojobs.ke
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                        Service Center Associate- Bomet At Sunculture Kenya Ltd

                          About The RoleReporting to the Regional Sales Manager with a dotted reporting line to the Fleet Operations Manager, the Service Center Associates will manage our Service Centers. The key role will be good customer service to all customers that come to the service center, sales conversion, stock management, troubleshooting, and escalating all aftersale issues reported by the customers through the ...

                          Seen 6 days ago onfindojobs.ke
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                          Customer Service Manager at Sun King (Formerly Greenlight Planet)

                            Greenlight Planet is on a mission to revolutionize rural energy access for the 1.5 billion off-grid villagers who use dirty, dangerous kerosene lanterns for light. In four years we ve sold 1.6 million solar lights to off-grid families in South Asia and Africa all paid for up-front, in cash the latter 1 million customers acquired over the past year. Our products were recognized recently as the bes...

                            Seen 7 days ago onjobwebkenya.com
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                            Customer Service Manager Job Sun King - Corporate Staffing Services

                              Customer service jobs in Kenya. About the role The Customer Service Manager Kenya will lead the call center service team with a customer centric vision in placing our customers first to ensure that the Sun King customer satisfaction operational excellence is in line with industry standards . They will be responsible for managing performance KPIs of the service teams with regular team engagements ...

                              Seen 7 days ago oncorporatestaffing.co.ke
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                              Service Center Associate- Bomet at SunCulture Kenya Ltd

                                Since the sale of our first kit in 2013, SunCulture has been on a mission to help smallholder farmers in Africa improve both crop yields and quality. We are driven to constantly innovate and improve our technology to make solar powered irrigation solutions truly affordable for the millions of farmers on the continent About The Role Reporting to the Regional Sales Manager with a dotted reporting l...

                                Seen 7 days ago onjobwebkenya.com
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                                German Speaking Call Center Agents Nairobi At Brites Management

                                  Duties and ResponsibilitiesLearn with passion and diligence new business scenarios and process to constantly improve his/her ability to deliver an outstanding customer experienceShare the Values of Integrity, Respect, Innovation, Professionalism and Commitment and apply them on his/her daily working and personal lifeUnderstand in deep the assigned role and provide his/her best effort to fulfil th...

                                  Seen 18 days ago onfindojobs.ke
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                                  Team Lead - Customer Excellence Center

                                    Lead, guide and coach members to ensure quality and effective handling of calls, emails, chats and accurate ticketing.Audit tickets issued by reservations/FB team on a daily basis to ensure accuracy and integrity hence safeguard against fraud.Real-time monitoring of all contact channels to ensure high efficiency levels and service excellence (Calls, Emails and Chats)Ensure agents have access to s...

                                    Seen 15 days ago onfuzu.com
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                                    Customer Excellence Center Agent

                                      Providing personalized Customer Service to both internal/external Customers to achieve high-standard professional level of Customer ExperienceAnswering inbound calls in order for KQ to be accessible to our customers and to assist customers with their inquiriesEducating our Customers on the products and services offered by KQ in order to build an interest and subsequent SaleProviding Customer feed...

                                      Seen 15 days ago onfuzu.com
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                                      German Speaking Call Center Agents - Nairobi At Brites Management

                                        Duties and ResponsibilitiesLearn with passion and diligence new business scenarios and process to constantly improve his/her ability to deliver an outstanding customer experienceShare the Values of Integrity, Respect, Innovation, Professionalism and Commitment and apply them on his/her daily working and personal lifeUnderstand in deep the assigned role and provide his/her best effort to fulfil th...

                                        Seen 19 days ago onfindojobs.ke
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                                        Universal Sales Consultants At Standard Bank Group

                                          Job DescriptionAn outbound contact center role whose aim is to onboard and/or cross sell to new and existing customers by contacting them at their predictable churn points with a view to proactively exceed expectationsCustomer ServiceMeet new customer activations as per desired target from business.Increase customer product utilization through cross selling by measures guided by the business.Own ...

                                          Seen 2 days ago onfindojobs.ke
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                                          Universal Sales Consultants At Standard Bank Group

                                            ResponsibilitiesAn outbound contact center role whose aim is to onboard and/or cross sell to new and existing customers by contacting them at their predictable churn points with a view to proactively exceed expectationsCustomer ServiceMeet new customer activations as per desired target from business.Increase customer product utilization through cross selling by measures guided by the business.Own...

                                            Seen 1 day ago onfindojobs.ke
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                                            Permalink to ERMAN SPEAKING CALL CENTER AGENTS

                                              JOB TITLE GERMAN SPEAKING CALL CENTER AGENTS NATURE OF JOB FULL TIME INDUSTRY CALL CENTER SALARY KSH 80,000 JOB LOCATIONS NAIROBI Duties and Responsibilities Learn with passion and diligence new business scenarios and process to constantly improve his/her ability to deliver an outstanding customer experience Share the Values of Integrity, Respect, Innovation, Professionalism and Commitment and ap...

                                              Seen 20 days ago onjobsinkenya.co.ke
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                                              German Speaking Call Center Agents Nairobi at Brites Management

                                                Brites Management Services Limited is one of the best leading Recruitment and HR consultancy companies in Nairobi, Kenya. We are registered and incorporated under Companies Act (Cap. 486) and we provide a complete range of HR Solutions Salary RangeKSh 50,000 KSh 100,000/month Duties and Responsibilities Learn with passion and diligence new business scenarios and process to constantly improve his/...

                                                Seen 20 days ago onjobwebkenya.com
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                                                Universal Sales Consultants at Standard Bank Group

                                                  Standard Bank Group is the largest African banking group by assets offering a full range of banking and related financial services. Africa is our home, we drive her growth Our vision is to be the leading financial services organisation in, for and across Africa, delivering exceptional client experiences and superior value Responsibilities An outbound contact center role whose aim is to onboard an...

                                                  Seen 3 days ago onjobwebkenya.com
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