Customer Service jobs in Kiambu

Duties and responsibilities:Managing large amounts of inbound calls in a timely mannerFollowing current procedures when transferring a call to another member of staff for specialist advice.Ensuring that customers are advised of alternative communication methods.Identifying customers' needs, clarifying information, and providing solutions and/or alternativesKeep record of all calls received in our...

Job Objective/ Purpose: Manage the reception professionally at all times and ensure that all visitors, patients and clients are accorded timely, professional and compassionate service. Key Responsibilities: Welcoming and assisting patients with Registration, completing necessary forms and documentation, as well as ensuring that all information acquired is accurate and current. Processing admissio...

Job Responsibilities: List the main job responsibilities of a business assistant, such as document processing, administrative support, scheduling, meeting organization, etc.Assist the business team to complete daily tasks, such as planning and organizing sales activities, customer relationship management, etc.Assist leaders in the preparation and organization of business reports, as well as other...

Job Objective/ Purpose: Planning, organizing, and coordinating all Critical Care unit activities, ensuring the provision of patient-centrist nursing care, operational efficiency and positive patient experience, in line with the Hospital protocols and standards. Key Responsibilities: People Management: Supervise Critical Care team in delivering individual and team targets by ensuring all nurses ac...

About the role BURN is looking for an exceptional, efficient A Customer Care Escalation Agent to fill the role. The Aftersales Close Looping Agent will manage all Aftersales support activities. ?The key role will be good customer service to all customers that require aftersales service, troubleshooting, resolving, and escalating all aftersales issues reported by the customers through the BURN cus...

Qualification Education and Experience Must have: Bachelor s degree Communication/Marketing/Public relations or in any other related area of specialization One (1) year experience in a customer support role Must be Computer Literate.; OR Higher National Diploma in relevant area of specialization 2 years experience in Grade 7 at MKU or at a similar position in a recognized academic institution. Pr...

QualificationEducation and ExperienceMust have:Bachelor's degree Communication/Marketing/Public relations or in any other related area of specializationOne (1) year experience in a customer support roleMust be Computer Literate.;ORHigher National Diploma in relevant area of specialization2 years' experience in Grade 7 at MKU or at a similar position in a recognized academic institution.Previous e...

BURN designs, manufactures, and distributes aspirational fuel-efficient cooking products that save lives and forests in the developing world.BURN has revolutionized the global cookstove sector by proving the business case for selling a high quality, locally manufactured and unsubsidized cookstoves About the role BURN is looking for an exceptional, efficient A Customer Care Escalation Agent to fil...

Duties and ResponsibilitiesBuilding strong business relationships with our existing and new retail group clients.Member education and physical visits to meet the respective clients' management team(s).Training of any new staff to predispose them to opening a PPP.Ensuring that any new staff's applications are channeled to the new business team for creation in the system.Ensuring that new employees...

About the role The job holder will implement a process that will identify and?develop the capability?of BURN service centres and partners who will then deliver exceptional Aftersales and Carbon?support?for BURN products. The job holder will develop an evaluation framework & work with regional Service Centers/Stock points /Customer experience managers to assess the effectiveness of the Aftersales ...

Reeds Africa consult (RAC) offers a broad scale of Human resource services designed to provide professional supports for the growing needs of today s corporate organizations Job Summary: Our client is looking for a VAN SALES MANAGER who will be responsible for achieving sales and revenue targets and growing market share while cultivating a culture of customer delight. The candidate must have a BC...

Mission Statement for the Role:Responsible for delivering the assigned customer growth targets within their specific defined geography within the territory.Overall Responsibility:Make sales and hit the sale number! Be part of the team aiming to deliver over 100% of the total company sales.Key SMART Results for A-Player SuccessDrive attainment of monthly sales targets as per the vintage:Month 1: 1...

About the role The job holder will implement a process that will identify and?develop the capability?of BURN service centres and partners who will then deliver exceptional Aftersales and Carbon?support?for BURN products. The job holder will develop an evaluation framework & work with regional Service Centers/Stock points /Customer experience managers to assess the effectiveness of the Aftersales ...

BURN designs, manufactures, and distributes aspirational fuel-efficient cooking products that save lives and forests in the developing world.BURN has revolutionized the global cookstove sector by proving the business case for selling a high quality, locally manufactured and unsubsidized cookstoves. About the role The job holder will implement a process that will identify and develop the capabilit...

Corporate DriverWe are looking to fill the vacancy of a Corporate Driver. We are seeking a reliable and responsible individual to join our team as a Corporate Driver. The ideal candidate will not only possess excellent driving skills and a clean driving record but also have strong clerical abilities. This position requires the ability to multitask efficiently, providing safe transportation for co...

Key ResponsibilitiesDeveloping and executing effective sales strategies,Identifying and targeting prospective customers, and convert them to enrolled students,Planning and executing effective market activation campaigns,Create a formidable presence in the social media and digital platform,Appropriately positioning the institute and its products in the market,Achieve agreed upon sales targets and ...

Job Purpose:We are currently seeking a motivated and customer-focused individual to join our clients team as a Cashier & Shop Attendant at a liquor store. The Cashier & Shop Attendant will be responsible for providing excellent customer service, processing sales transactions accurately and efficiently, and maintaining a clean and organized store environment. The ideal candidate will have strong c...

Gap Recruitment Services Limited is a leading recruitment firm in Kenya where International and local companies find just the right fit talent. Job Purpose: We are currently seeking a motivated and customer-focused individual to join our clients team as a Cashier & Shop Attendant at a liquor store. The Cashier & Shop Attendant will be responsible for providing excellent customer service, processi...

About the role BURN is looking for an exceptional, efficient Aftersales Close Looping Agent to fill the role. The Aftersales Close Looping Agent will manage all Aftersales support activities. ?The key role will be good customer service to all customers that require aftersales service, troubleshooting, resolving, and escalating all aftersales issues reported by the customers through the BURN custo...

About the role The job holder will implement a process that will identify and?develop the capability?of BURN service centres and partners who will then deliver exceptional Aftersales and Carbon?support?for BURN products. The job holder will develop an evaluation framework & work with regional Service Centers/Stock points /Customer experience managers to assess the effectiveness of the Aftersales ...

About the roleBURN is looking for an exceptional, efficient Aftersales Close Looping Agent to fill the role. The Aftersales Close Looping Agent will manage all Aftersales support activities. ?The key role will be good customer service to all customers that require aftersales service, troubleshooting, resolving, and escalating all aftersales issues reported by the customers through the BURN custom...

About the roleThe job holder will implement a process that will identify and?develop the capability?of BURN service centres and partners who will then deliver exceptional Aftersales and Carbon?support?for BURN products. The job holder will develop an evaluation framework & work with regional Service Centers/Stock points /Customer experience managers to assess the effectiveness of the Aftersales &...

About the roleBurn is looking for an exceptional, efficient Customer Service Agent to fill the role. The successful candidate must have experience in customer-facing tasks such as customer care, direct sales and or client relation management.Duties and ResponsibilitiesManage outbound and inbound calls phone calls. For Outbound Achieving the daily calls and verification target. For Inbound Achievi...

About the role Burn is looking for an exceptional, efficient Customer Service Agent to fill the role. The successful candidate must have experience in customer-facing tasks such as customer care, direct sales and or client relation management. Duties and Responsibilities Manage outbound and inbound calls phone calls. For Outbound Achieving the daily calls and verification target. For Inbound Achi...