Customer Service Assistant jobs

Customer Service Jobs In Kenya. We currently have an exciting career opportunity for a Customer Service Officer, within Jubilee Life Insurance Limited. The position holder will report to the Assistant Manager Customer Experience and will be based at our Office in Westlands.Role Purpose The role holder will be responsible for providing excellent customer service, resolving inquiries and complaints...

Banking Jobs In Kenya.Job PurposeThe incumbent will be responsible for growing liability products and cash management solutions for the Bank s clientele. Additionally, they will work with the respective Branch Managers to proactively create and exploit business opportunities for sourcing liability to achieve business targets.Key Responsibilities Identifying and developing new profitable business ...

Mombasa County is one of the 47 Counties of Kenya. Its capital and the only city in the county is Mombasa. Initially it was one of the former Districts of Kenya but in 2013 it was reconstituted as a county, on the same boundaries. It is the smallest county in Kenya, covering an area of 229.7 km2 excluding 65 km2 of water mass. The county is situated in the South Eastern part of the former Coast P...

Answer phone calls from customers and responding to customer inquiries and complaints;Research on required information using available resources;Provide customers with the service and product information;Identify, escalating priority issues and reporting to the high-level management;Route inbound calls appropriately.

Jubilee Insurance was established in August 1937, as the first locally incorporated Insurance Company based in Mombasa in 1937. Jubilee Insurance has spread its sphere of influence throughout the region to become the largest Composite insurer in East Africa, handling Life, Pensions, general and Medical insurance. Job Ref. No: JLIL188 Role Purpose The main purpose is to play a key role in ensuring...

Ikigai is a coworking office space in Nairobi that promotes wellness by creating workspaces that blend into the natural environment. We believe that individuals are more creative, healthier and happier in the outdoors. Whether you require a desk, a private office, a quiet place to hold a meeting or a secluded area to hold an event, our green spaces promote community, productivity, socializing and...

Ikigai is a coworking office space in Nairobi that promotes wellness by creating workspaces that blend into the natural environment. We believe that individuals are more creative, healthier and happier in the outdoors. Who We Are Looking For The Sales Assistant is an astute and intuitive salesperson who is excellent at qualifying leads, and will support the team to catalyze and support the closin...

Mombasa County is one of the 47 Counties of Kenya. Its capital and the only city in the county is Mombasa. Initially it was one of the former Districts of Kenya but in 2013 it was reconstituted as a county, on the same boundaries. It is the smallest county in Kenya, covering an area of 229.7 km2 excluding 65 km2 of water mass. The county is situated in the South Eastern part of the former Coast P...

Vacancy No. AFGM/16/2023 (1post)-Permanent and Pensionable Duties and Responsibilities Guiding visitors to designated offices and areas; Issuing visitors passes; Manning the reception desk; Maintaining good ambience in the reception area; Profiling visitors; Receiving and directing telephone calls. Responding to visitors' queries and telephone inquiries; Receiving, screening, guiding and directin...

Job Description Proper handling of front office roles and ensure First Class Customer Experience at all times.Timely escalation rate of customer enquiries and complains to relevant persons and ensures closure. Share product knowledge to customers.Conduct after sales surveys and compiling of reports/complaints/recommendations to help the company improve customer experience.Contact clients who visi...

Corporate Staffing Services is a leading recruitment agency in Kenya providing complete recruitment services. In the last ten years we have been partners to local and foreign businesses looking to hire Kenyan professionals. We have recruited for diverse clients in different sectors and industries. Summary Our client is seeking to hire an HR Assistant. The successful candidate will be responsible ...

Corporate Staffing Services is a leading recruitment agency in Kenya providing complete recruitment services. In the last ten years we have been partners to local and foreign businesses looking to hire Kenyan professionals. We have recruited for diverse clients in different sectors and industries. Our client is seeking to hire an HR Assistant. The successful candidate will be responsible for the ...

HR Jobs In Kenya. Location: Kiambu,Gross Salary: Kshs 25-30k,Our Client is a leading FMCG company in Kenya and seeks to hire a Human Resource Assistant who will assist Human Resource Officer oversee HR-relate-dated activities within the organisation, Support the development and implementation of HR initiatives, and formulation of HR plansKey Responsibilities Staff recruitment which involves devel...

The Anti-Female Genital Mutilation Board (herein after referred to as the Board ) is a semi autonomous government agency that was established in December 2013 following the enactment of the Prohibition of Female Genital Mutilation Act, 2011. It is in the Ministry of Public Service, Youth and Gender Affairs. Vacancy No. AFGM/16/2023 (1post)-Permanent and Pensionable Duties and Responsibilities Gui...

Duties and responsibilities at this level will entail: - Reviewing patients and instructing in writing all the recommendations; Undertaking Firs-On-Call duties including clerking, investigating, and managing patients; Conducting weekly clinic and theatre days, managing health facilities at various tiers in communities,;Responding to intern calls; Training, supervising and mentoring Medical Office...

Organize media briefings, Broadcast interviews, Press conferences on current Fund affairs; Analyze media coverage in regard to NSSF s targeted audience; Implement customer satisfaction survey recommendations; Supervise the production of content for internal publication from contracted service providers; Write and review proposals for Corporate Social Responsibility events; Develop customized prom...

Equity Bank Limited (The Bank ) is incorporated, registered under the Kenyan Companies Act Cap 486 and domiciled in Kenya. The address of the Bank s registered office is 9th Floor, Equity Centre, P.O. Box 75104 00200 Nairobi. The Bank is licensed under the Kenya Banking Act (Chapter 488), and continues to offer retail banking, microfinance and related services. The Bank has subsidiaries in Kenya,...

Develop overall change management on technological adoption;Research emerging Information Technology to be adopted;Formulate innovative solutions to the business;Verify proposed solutions and communicating to the users;Coordinate between functional users requests and the solution providers;Develop policies and procedures, within company guidelines, for the IT unit andproviding guidance in the int...

IntroductionAga Khan University Hospital, Nairobi is a private not-for-profit teaching hospital that provides tertiary and secondary level healthcare services. It is the first hospital in East Africa to be accredited by the Joint Commission International from the USA. The University Hospital has been providing high-quality care for the people of East Africa and beyond for over 60 years. The Aga K...

Reviewing patients and instructing in writing all the recommendations; Undertaking "Firs-On-Call" duties including clerking, investigating, and managing patients; Conducting weekly clinic and theatre days, managing health facilities at various tiers in communities,; Responding to intern calls; Training, supervising and mentoring Medical Officers (Intern) and other students; Performing emergency s...

Insurance Jobs In Kenya. Madison General Insurance Kenya Limited, a subsidiary of Madison Group and a leading provider of general insurance products throughout Kenya, is recruiting for the above position.Duties and Responsibilities Prepare competitive quotations and dispatch the same within the recommended TAT sPrepare performance reports for client consumptionPrepare performance reports for inte...

Job Summary To build strong a strong support system for clients and collaborate with internal teams for exceptional customer experience and to achieve key sales deliverables through coordination, reporting, processing compliance and pricing. Duties and Responsibilities Handling all sales queries received via the telephone, email, walk-in, etc. Log in sales queries on Fresh Sales and monitor team ...

Job Purpose: Responsible for management of branch operations in accordance with set SLAs. Key responsibilities: Oversee day to day running of the branch operations i.e., claims, underwriting, customer services in accordance with set SLAs. Ensure customer complaints and other enquiries are handled speedily and effectively to ensure customer satisfaction for all lines of business in line within set...

PACIS Insurance Company Limited was incorporated in Kenya in October 2004 and licensed to do business in August 2005 It is an initiative of the Catholic Church with a vision to be the icon of reliability and trustworthiness.Purpose of the jobProvide superior customer experience by efficiently and effectively managing clients and medical provider requests, queries and enquiries.To process medical ...