Customer Service Assistant jobs

Job Purpose: This position is responsible for providing guidance and assistance to customers. Key Responsibilities/ Duties / Tasks: Operating the reception desk and maintaining a good ambience in the reception area; Operating the reception desk and issuing visitors passes; Responding to visitors queries and telephone inquiries; Guiding and directing visitors to designated offices and areas; Recor...

Purpose: To provide administrative and technical support to the branch, captive and independent intermediaries. To provide general customer service in respect to all lines of business for all CIC subsidiaries. Primary Responsibilities: Check compliance of agents with IRA regulations; Confirm compliance of the necessary regulatory business licenses; Provide input for the branch reports; Coordinate...

Purpose:To provide administrative and technical support to the branch, captive and independent intermediaries.To provide general customer service in respect to all lines of business for all CIC subsidiaries.Primary Responsibilities:Check compliance of agents with IRA regulations;Confirm compliance of the necessary regulatory business licenses;Provide input for the branch reports;Coordinate day-to...

Receive and process new applications for claims and handle customer service issues.Review incoming claims to determine whether they are admissible based on the terms of the insurance policy as per the underwriter.Verify the claims documents and submit them to the underwriters ASAP.Communicate with the insured regarding claim status updates, payment schedules, and other relevant information.Prepar...

We seek proactive and customer-focused individuals to join our team as Retail Assistants. You will play a crucial role in ensuring a pleasant shopping experience for our customers. The role offers opportunities for continuous personal development through organized training & merit-based promotions. Responsibilities: Customer Assistance: Greet customers as they enter the supermarket and provide as...

LIPTON Teas and Infusions has passionately built its expertise in the blending of teas and infusions for consumers around the world since 1871. Together, our 17,000 people are united in bringing differentiated and compelling benefits to billions of tea enthusiasts around the world. Our mission At LIPTON Teas and Infusions, our mission is to insightfully articulate, honor and advocate the great va...

Mantrac Kenya Ltd. is the sole authorized dealer for Caterpillar Products in Kenya. Mantrac Kenya Ltd. distributes and supports the full range of CAT construction equipment including Wheel Loaders, Skid Steer oaders, Dump Articulated Trucks, Backhoe Loaders, Excavators, Motor Graders, Track-TypeTractors, BCP products. Moreover, Mantrac Kenya Ltd. distributes Mining, Power Systems and Forklifts, M...

Job Description About the Claims Assistant Role This role involves filing and processing claims into the company's system, gathering and organizing files for audits and corresponding with insured individuals about obtaining the information necessary to file claims correctly. The job holder is expected to demonstrate commitment and loyalty and perform all duties in accordance with the organization...

iSON Xperiences is a specialist in proactive customer engagement and customer xperience management, partnering with leading brands to optimize their customer xperience, revenue generation and business process management across the enterprise. About Job The Assistant Manager in collaboration with the Location leadership drive achievement of Service Level Agreement and adherence to customer service...

The Assistant Manager in collaboration with the Location leadership drive achievement of Service Level Agreement and adherence to customer service delivery procedures and processed. In addition will also be responsible for coordination with other internal stakeholders on workforce requirement and Service Level compliance through regular quality checks and reviews, and interact with the client on ...

Admin jobs. The Operations Assistant is responsible for assisting the Managing Director in running the day-to-day administrative processes of the company. Key Responsibilities Processes and quality control Develop, implement, and review processes, procedures and systems. Ensure all operations are carried on in an appropriate, cost-effective way. Improve operational management systems, processes a...

Customer service jobs. Purpose: To provide administrative and technical support to the branch, captive and independent intermediaries. To provide general customer service in respect to all lines of business for all CIC subsidiaries. Primary Responsibilities: Check compliance of agents with IRA regulations; Confirm compliance of the necessary regulatory business licenses; Provide input for the bra...

Devimpact Institute is a leading provider of research, training and consultancy services to international development organizations. We assist our partners to increase the impact and efficiency of their social interventions by providing a range of innovative solutions for sustainable results. About Job As a Client Relations Assistant, your focus is to cultivate positive and fulfilling experiences...

As a Client Relations Assistant, your focus is to cultivate positive and fulfilling experiences for customers in their interactions with the company's offerings, services and overall image. The Client Relations Assistant will assist in the following areas:Respond to clients' registrations through emails by sending the required training documentationsRespond to clients' enquires and share with the...

The overall purpose of the job:Reporting to the Health Centre Manager, the incumbent will provide support to the dentist in the provision of highquality comprehensive dental care to our patientsKey responsibilities:Ensure complete setup for every dental patientServe as an assistant to the dentist during treatments and proceduresAdhere to health and safety protocols to prevent cross-infectionOffer...

Duties and responsibilities:Managing large amounts of inbound calls in a timely mannerFollowing current procedures when transferring a call to another member of staff for specialist advice.Ensuring that customers are advised of alternative communication methods.Identifying customers' needs, clarifying information, and providing solutions and/or alternativesKeep record of all calls received in our...

Mount Kenya University (MKU) is a fully fledged chartered university committed to a broad-based, wholistic and inclusive system of education. It has an overall goal of promoting human resource development for society s progressive good. Duties and responsibilities: Managing large amounts of inbound calls in a timely manner Following current procedures when transferring a call to another member of...

Description As a Client Relations Assistant, your focus is to cultivate positive and fulfilling experiences for customers in their interactions with the company s offerings, services and overall image. The Client Relations Assistant will assist in the following areas: Respond to clients registrations through emails by sending the required training documentations Respond to clients enquires and sh...

About the Claims Assistant RoleThis role involves filing and processing claims into the company's system, gathering and organizing files for audits and corresponding with insured individuals about obtaining the information necessary to file claims correctly.The job holder is expected to demonstrate commitment and loyalty and perform all duties in accordance with the organization's office routines...

IntroductionAga Khan University Hospital, Nairobi is a private not-for-profit teaching hospital that provides tertiary and secondary level healthcare services. It is the first hospital in East Africa to be accredited by the Joint Commission International from the USA. The University Hospital has been providing high-quality care for the people of East Africa and beyond for over 60 years. The Aga K...

Summit Recruitment and Search Africa is a leading Recruitment and Executive Search agency head quartered in Kenya providing outstanding talent to a wide range of companies and NGO's in various business sectors across Africa.Our client, a dynamic Forex Bureau with Branches across Nairobi is seeking to recruit an for their branch in Two Rivers Mall, Kenya. The successful candidates Must have 4 year...

About the Claims Assistant Role This role involves filing and processing claims into the company's system, gathering and organizing files for audits and corresponding with insured individuals about obtaining the information necessary to file claims correctly. The job holder is expected to demonstrate commitment and loyalty and perform all duties in accordance with the organization's office routin...

Simplifying insurance access and distribution for insurance agencies. About the Claims Assistant Role This role involves filing and processing claims into the company s system, gathering and organizing files for audits and corresponding with insured individuals about obtaining the information necessary to file claims correctly. The job holder is expected to demonstrate commitment and loyalty and ...

Requirements for AppointmentFor appointment to this grade, a candidate must have: -Cumulative service period of fifteen (15) years, in the field of Information Communication and Technology, three (3) of which must have been in the grade of Assistant Director, Management Information Systems PSC 5 or in a comparable and equivalent position in the wider Public Service;Bachelors degree in any of the ...