Mon Apr 15 2024 07:00:13 GMT+0000 (Coordinated Universal Time)

Customer Service Analyst jobs

Underwriting Analyst

Liberty Life - Nairobi

    Assess the proposed risk within set standards to accurately determine the risk the business is takingPolicy generation and motor certificate issuancePreparation of policy documentsPolicy endorsementsPolicy reconciliationPolicy renewalPolicy debitingPolicy cancellationsIssuance of cover notesIssuance of quotationsKeep detailed and accurate records of policies underwritten and decisions madeMaintain...

    3 days agofuzu.com
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    Business Analyst Job Equity Bank - Corporate Staffing Services

    Equity Bank - Nairobi

      Job Purpose We are seeking a highly motivated and detail-oriented individual to join our team as a Business Analyst. The ideal candidate will possess strong analytical skills, excellent communication abilities, and a deep understanding of both business processes and IT solutions. As a Business Analyst, you will collaborate with project sponsors, stakeholders, and project teams to gather, analyze,...

      23 hours agocorporatestaffing.co.ke
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      Process Analyst Job Equity Bank - Corporate Staffing Services

      Equity Bank - Nairobi

        Job Purpose The Process Analyst is responsible for leading Process Reengineering initiatives across the Group. Specialized in analysis of business processes and workflows. The role works with business and projects to identify areas where complex business processes and performance can be developed or improved. It leverages BPM and Lean Six Sigma techniques, concepts, and tools to proactively assis...

        23 hours agocorporatestaffing.co.ke
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        New

        Business Analyst - Manager

        Nairobi

          Job Purpose We are seeking a highly motivated and detail-oriented individual to join our team as a Business Analyst. The ideal candidate will possess strong analytical skills, excellent communication abilities, and a deep understanding of both business processes and IT solutions. As a Business Analyst, you will collaborate with project sponsors, stakeholders, and project teams to gather, analyze,...

          17 hours agoelevolt.co.ke
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          New

          Process Analyst - Manager

          Nairobi

            Job Purpose The Process Analyst is responsible for leading Process Reengineering initiatives across the Group. Specialized in analysis of business processes and workflows. The role works with business and projects to identify areas where complex business processes and performance can be developed or improved. It leverages BPM and Lean Six Sigma techniques, concepts, and tools to proactively assis...

            17 hours agoelevolt.co.ke
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            Business Analyst - Manager at Equity Bank Kenya

            Akili Dada - Nairobi

              Equity Bank Limited (The "Bank ) is incorporated, registered under the Kenyan Companies Act Cap 486 and domiciled in Kenya. The address of the Bank s registered office is 9th Floor, Equity Centre, P.O. Box 75104 - 00200 Nairobi. The Bank is licensed under the Kenya Banking Act (Chapter 488), and continues to offer retail banking, microfinance and related services. The Bank has subsidiaries in Ken...

              3 days agomyjobmag.com
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              Process Analyst - Manager at Equity Bank Kenya

              United Nations Office for Project Services UNOPS - Nairobi

                Equity Bank Limited (The "Bank ) is incorporated, registered under the Kenyan Companies Act Cap 486 and domiciled in Kenya. The address of the Bank s registered office is 9th Floor, Equity Centre, P.O. Box 75104 - 00200 Nairobi. The Bank is licensed under the Kenya Banking Act (Chapter 488), and continues to offer retail banking, microfinance and related services. The Bank has subsidiaries in Ken...

                3 days agomyjobmag.com
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                Underwriting Analyst At Liberty Life

                Liberty Life - Nairobi

                  Job SummaryThe role holder will be responsible for the effective processing of underwriting documents and verification of client data and assessment of the proposed risks within the set standards.Key ResponsibilitiesAssess the proposed risk within set standards to accurately determine the risk the business is takingPolicy generation and motor certificate issuancePreparation of policy documentsPol...

                  3 days agofindojobs.ke
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                  IT Helpdesk Analyst at Old Mutual Kenya

                  JobWebKenya -

                    IT Helpdesk Analyst at Old Mutual Kenya

                    13 days agobrightermonday.co.ke
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                    Underwriting Analyst at Liberty Life

                    Liberty Life - Nairobi

                      Liberty Life Assurance Kenya is a life insurance provider that has been providing relevant products to Kenyans for over 50 years. Our purpose at Liberty is to make a difference in people s lives by making financial freedom possible Job Summary The role holder will be responsible for the effective processing of underwriting documents and verification of client data and assessment of the proposed ris...

                      4 days agojobwebkenya.com
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                      Legal Analyst

                      Nairobi

                        Job Purpose: This role will provide support to the Director Legal and Group Company Secretary to ensure professional interface and superior customer service from the Director s office. Key responsibilities: Manage the Director s work operations by documenting and communicating needed actions to business leaders, EXCO, Management and other stakeholders. Proactively determine continuing needs of th...

                        7 days agoelevolt.co.ke
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                        Legal Analyst At Britam

                        Britam - Nairobi

                          Job Purpose:This role will provide support to the Director Legal and Group Company Secretary to ensure professional interface and superior customer service from the Director's office.Key responsibilities:Manage the Director's work operations by documenting and communicating needed actions to business leaders, EXCO, Management and other stakeholders.Proactively determine continuing needs of the Di...

                          6 days agofindojobs.ke
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                          Process Analyst - Manager At Equity Bank Kenya

                          Equity Bank Kenya - Nairobi

                            Job PurposeThe Process Analyst is responsible for leading Process Reengineering initiatives across the Group.Specialized in analysis of business processes and workflows. The role works with business and projects to identify areas where complex business processes and performance can be developed or improved. It leverages BPM and Lean Six Sigma techniques, concepts, and tools to proactively assist ...

                            3 days agofindojobs.ke
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                            Quality Assurance Analyst Customer Service at Kingdom Bank Limited

                            JobWebKenya -

                              Quality Assurance Analyst Customer Service at Kingdom Bank Limited

                              14 days agobrightermonday.co.ke
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                              Business Analyst Manager at Equity Bank Kenya

                              Nairobi

                                Equity Bank Limited (The Bank ) is incorporated, registered under the Kenyan Companies Act Cap 486 and domiciled in Kenya. The address of the Bank s registered office is 9th Floor, Equity Centre, P.O. Box 75104 00200 Nairobi. Job Purpose We are seeking a highly motivated and detail-oriented individual to join our team as a Business Analyst. The ideal candidate will possess strong analytical skill...

                                4 days agojobwebkenya.com
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                                Process Analyst Manager at Equity Bank Kenya

                                Equity Bank Kenya - Nairobi

                                  Equity Bank Limited (The Bank ) is incorporated, registered under the Kenyan Companies Act Cap 486 and domiciled in Kenya. The address of the Bank s registered office is 9th Floor, Equity Centre, P.O. Box 75104 00200 Nairobi. Job Purpose The Process Analyst is responsible for leading Process Reengineering initiatives across the Group. Specialized in analysis of business processes and workflows. T...

                                  4 days agojobwebkenya.com
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                                  Legal Analyst at Britam

                                  Britam - Nairobi

                                    Britam is a leading diversified financial services group, listed on the Nairobi Securities Exchange. The group has interests across the Eastern and Southern Africa region, with operations in Kenya, Uganda, Tanzania, Rwanda, South Sudan, Mozambique and Malawi Job Purpose: This role will provide support to the Director Legal and Group Company Secretary to ensure professional interface and superior ...

                                    7 days agojobwebkenya.com
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                                    Process Analyst

                                    Tala - Nairobi

                                      About TalaTala is a global technology company building the world's most accessible financial services. With more than $350 million raised from visionary investors, we are serving millions of customers around the world who have been overlooked by traditional financial institutions and our plan is to serve millions more, and have been named by theFortuneImpact 20 list,CNBC's Disruptor 50, andForbes...

                                      10 days agofindojobs.ke
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                                      Payment Acceptance Support & Improvements Analyst - Internal Only

                                      Kings College London - Nairobi

                                        # Key responsibilitiesThe role holder will be responsible for: Supporting: - Learning about and becoming an SME (subject matter expert) in all elements of the various card payment acceptance channels within King's supported by Income Services, including the eStore- The maintaining and provision of support to the online payment pathways supported, troubleshooting and assisting the associated King'...

                                        15 days agofindojobs.ke
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                                        Analyst, Fraud Prevention

                                        Standard Bank Group - Nairobi

                                          Job DescriptionJob Purpose.To implement a pro-active fraud prevention plan within Stanbic Kenya through a fraud awareness programme designed to mitigate fraud risk and loss.Job Functions.Fraud Awareness & Communication:Develop and disseminate fraud awareness materials (including training programs) to staff and customers as per Fraud sensitization timetable.Design and maintain content for training...

                                          19 days agofindojobs.ke
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                                          Call Center Quality Analyst

                                          Poa Internet - Nairobi

                                            Be proactive with customer success by driving regular audits as per the SLA expectations - By the end of Q2 2024Ensure customer support is a high performing team by conducting and highlighting training needs analysis (TNAs) and support in refresher training on a need basis - By the end of Q2 2024Develop our representatives into the best customer service team in the industry by tracking their perf...

                                            21 days agofuzu.com
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                                            Call Center Quality Analyst

                                            Nairobi

                                              Mission Statement for the Role: To drive a kaizen culture by providing ongoing support from a quality improvement perspective. Overall Responsibility: Implement/develop relevant service levels quality assessment guidelines. Support in training new and existing agents on product knowledge plus expected service level standards & performing refresher trainings on a need basis. Provide periodic quali...

                                              21 days agoelevolt.co.ke
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                                              Call Center Quality Analyst at Poa Internet

                                              Jobs in Kenya - Nairobi

                                                Job Description Mission Statement for the Role: To drive a kaizen culture by providing ongoing support from a quality improvement perspective. Overall Responsibility: Implement/develop relevant service levels quality assessment guidelines. Support in training new and existing agents on product knowledge plus expected service level standards & performing refresher trainings on a need basis. Provid...

                                                20 days agokazitoday.com
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                                                Tenders & Pricing Analyst Job Siginon Group - Corporate Staffing Services

                                                Siginon Group - Nairobi

                                                  Job Purpose Reporting to the Group Commercial Manager, the job holder will be responsible for maintaining the integrity of the company s price policy through day-to-day administration of the Siginon pricing procedures, service contracts, rate requests, tenders, and tariff implementation. This position is at supervisory level. Responsibilities: Maintain accurate market data to help determine marke...

                                                  21 days agocorporatestaffing.co.ke
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                                                  Job Title
                                                  • Customer Service
                                                  • Customer Service Analyst
                                                  Location
                                                  • Nairobi
                                                  • Mombasa
                                                  • Nakuru
                                                  Job Scope
                                                  • Full-time
                                                  Job type
                                                  • Contract
                                                  • Permanent
                                                  • Internship