Customer Service jobs

The primary role of the agency support specialists is to lead and coordinate the banks agency and other emerging channels initiatives.

As a supervisor you will support the team manager in managing a team of customer service representatives in Nairobi. Key to the role will be developing and coaching the team to deliver a...

Key responsibilities:provide technical support for existing agency, mobile banking, Internet banking, middleware applications, and support implementation of related projects.Provide first level it...

Contact bboxx customers by phone, and encourage adherence to payment planhandle incoming calls and provide solutions/advice to customersmonitor and respond to incoming smsmake follow up calls to...

Software installation and configuration for new customers Perform data entry related tasks to ensure customer datais compiled correctly and imported accurately in the system Train potential, new...

The job holder will work with a broad range of infrastructure products and complex client technology services and supports area of IT. He/she will also work on multiple projects concurrently as a...

As the frontline of the P2P market, you will handle all inbound inquiries received, and outbound communication is established in the form of chats, emails, and callsIndependently provide accurate...

Responsible for directing and overseeing team members, resolving customer questions or complaints, and developing programs and procedures to enhance productivity and performance.

We are looking for someone that: Has prior experience in a customer-facing role Responsible for taking customer orders, troubleshooting product issues, and answering questions Will be able to...

The customer service representative attracts potential customers by answering product and service questions; suggesting information about other products and services. Relies on instructions and...

Main duties will include, but not limited to the following:Respond to customer calls, emails and other messagesHandle queries received through other channels such as social media and live chatReply...

What you can expect to be doing:provide first point of it support contact for all bboxx staff.Installing and configuring computer hardware operating systems and applications.Assisting staff or...

The customer support manager is responsible for managing, motivating, and guiding the customer service team to create positive brand experiences, increase customer satisfaction and maximize...

The job holder diagnoses & resolves ICT incidents, provides level 1 & 2 helpdesk support, and maintenance for moderately to highly complex client products and works on one or more projects...

The applicant must have at least diploma in either customer care, sales and marketing, ICT, business, or any other office admin related course. The job vacancy is available in our Nairobi, Mombasa,...

Key responsibilitiesEngage with new patients to answer questions on our partner medical facilities, in Kenya, across Africa and internationally.Coordinate with our partner hospitals and doctors to...

Agency support specialist Nairobi CBD Nairobi details employer KCB group company industry banking & finance work type full time job level mid level minimum qualification bachelor years experience 3...

Key responsibilitiesOversee document management, client correspondences and cash flow managementMonitor and approve the processing of contract notes, statements, business...

The job holder will work with a broad range of infrastructure products and complex client technology services and supports area of IT. He/she will also work on multiple projects concurrently as a...

Objective of the engagementthe overall objective of the engagement is to undertake a capacity building program in test development and marking of promotional examinations administered by the public...

Building and maintaining relationships with both customers and transporters in order to achieve high customer service and proper transporter managementReceiving, preparing and sending out customer...

Kenya Airways, the leading African airline flying to more African destinations than any other carrier, takes pride in being at the forefront of connecting Africa to the world and the World to...

Our client, a global FinTech start-up based in the United kingdom(UK) with offices in several other countries is looking to recruit an experienced customer service representative Somali speaking-...

We are looking for a customer service assistant at a wig shop.