Customer Service jobs

Enforce underwriting controlsEnsure compliance with underwriting guidelinesDebiting of premiums and processing of policy documents within set timelinesDebiting and processing of renewal...

Customer Care Officer (Internal Advert)

Responsible to provide support to end users of Oracle Application. This position requires both functional (Business Analysis/ Systems Analysis) and technical skills and experience implementing and...

Drive a Customer First culture and enhance customer-centricity awareness to manage the strategic delivery of service excellence across all company channels and business units,Implementation of...

1. IT Operations Lead the IT Operations Team Create and maintain a dynamic customer focused working culture Maintain awareness of emerging technologies that will improve service to the organization...

To respond to requests from internal and external stakeholders by logging, responding to, and prioritising all calls that come to the Helpdesk.Liaising with the various corporate services sections...

Engage with new patients to answer questions on our partner medical facilities, in Kenya, across Africa and internationally in French.Coordinate with our partner hospitals and doctors to get...

Collaborate with other Technology staff to ensure smooth and reliable operation of software and systems for fulfilling business objectives and processes.Implement and adhere to regular systems...

The role will require: -Dealing with inbound telephone enquiries Following up on quotations givenProcessing shipment bookings promptly through their entire lifecyclePreparing sales reportsEnsuring...

ResponsibilitiesWorking with our IT Help Desk Team to provide internal team support including:Provide technical assistance and support for incoming queries and issues related to computer systems,...

Customer Feedback/Complaints Management monitoring and tracking to check adherence to service standards and compliance to the Consumer Protection Policy. Create and implement feedback systems to...

Organization, planning and validation of all technical activities and tasks in collaboration with the client s personnel where appropriateFinancial management and cost control of the projectClaim...

Develop a flexible process and tool execution strategy to support the growth and scalability objectives of GitLab Support and company-wide initiatives.Own and drive projects to completion in...

Maintain up to date asset register/database of end user equipment in the AuthorityManage Configuration and deployment/ distribution of end user equipment in accordance to KRA standards and...

Customer service & documentation tasksaccurate and timely export and import invoicing while ensuring to adhere to all local authority requirementstimely checks and publishing online delivery...

Define and regularly review incident and service request classification, prioritization schemes and criteria for problem registration to ensure consistent approaches for handling, informing users...

Assist our client s community and help resolve inquiries empathetically, accurately and on time.Make well balanced decisions and personally driven to be an effective advocate for our...

Assist our client s community and help resolve inquiries empathetically, accurately and on time.Make well balanced decisions and personally driven to be an effective advocate for our...

Assist our client s community and help resolve inquiries empathetically, accurately and on time.Make well balanced decisions and personally driven to be an effective advocate for our...

Mix and serve hot beverages and alcoholic drinks promptly and efficiently, while adhering to establishment s standards;Requisitioning of products used in production of all beverages from...

Responsibilities:Along with these key points, this position includes but is not limited to the following duties:Understanding all customer requirements and maintaining a good, empathetic, and...

Responsible for reconciliation and invoicing of the Service category divisionPlanning of dipping for air- and sea freight in conjunction with shippersResponsible for quality reports in Sea Freight...

Ensure all information necessary to the ticket has been completed by the requester- fill in any gaps by gathering information on your own, or if we must, follow up with the requesterTest site bugs...

End to end proactive management of Intermediaries and customer relationships for assigned portfolio of schemes. Ensure superior customer experience is always provided to intermediaries/clients...