Thu Apr 18 2024 04:30:11 GMT+0000 (Coordinated Universal Time)

Customer Service jobs

Associate, Customer Service

IM Bank - Nairobi

    Receive, verify, Authenticate, call back and processing thereof of all instructions delivered at the branch. Eg RTGS, TT, FDR, Forex conversions, stop payments, Treasury Bills, cheque book requests, card applications.Preparing audit confirmations, certificate of balance, interest certificate and opinion letters for customers.Ensuring the completion of all Account opening Documentation and followi...

    1 day agofuzu.com
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    Customer Service Representative

    Nairobi

      What are your main responsibilities? You are responsible for the client communication for designated account relationships and Contracts. You are required to response to the client on timely manner providing full and accurate information in one go. Key Areas Communication management in day to day queries of our clients and insurers through different channels (Email, Phone, Letter and Chat) .The m...

      4 hours agoelevolt.co.ke
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      Customer Service Representative at Cigna

      Cigna - Nairobi

        Cigna is a global health service company, dedicated to helping the people we serve improve their health, well-being and sense of security. Cigna has almost 40,000 employees who service over 80 million customer relationships around the world What are your main responsibilities? You are responsible for the client communication for designated account relationships and Contracts. You are required to ...

        15 hours agojobwebkenya.com
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        Permalink to Customer Service (Reliever) Hospital

        Nairobi

          Customer Service (Reliever) -Hospital Vacancy! Ital GLOBAL - We are a comprehensive Human Capital and Quality Management Consultancy firm dedicated to helping organizations just like yours with their HR and Quality Management requirements. We believe in creating productive and fruitful relationships with our clients by adding value to your business to ensure that you get the very best return on y...

          1 day agojobsinkenya.co.ke
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          Permalink to Customer Service Executive-Locum

          Nairobi

            Core Responsibilities Welcoming customers /patients as they arrive at the reception and inquire how they would like to be Addressing customers complaints at the front desk and escalating issues to the immediate supervisor whenever necessary Registering patients correctly on the Health Information Systems. Timely & correct billing of services rendered to clients on the relevant billing systems. Re...

            1 day agojobsinkenya.co.ke
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            Customer Service Assistants 2 Positions at Mount Kenya University

            Mount Kenya University -

              Mount Kenya University (MKU) is a fully fledged chartered university committed to a broad-based, wholistic and inclusive system of education. It has an overall goal of promoting human resource development for society s progressive good. Duties and responsibilities: Managing large amounts of inbound calls in a timely manner Following current procedures when transferring a call to another member of...

              15 hours agojobwebkenya.com
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              Customer Service Assistants - 2 Positions At Mount Kenya University

              Mount Kenya University - Kiambu

                Duties and responsibilities:Managing large amounts of inbound calls in a timely mannerFollowing current procedures when transferring a call to another member of staff for specialist advice.Ensuring that customers are advised of alternative communication methods.Identifying customers' needs, clarifying information, and providing solutions and/or alternativesKeep record of all calls received in our...

                14 hours agofindojobs.ke
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                Customer Service Representative Job Cigna - Corporate Staffing Services

                Cigna - Nairobi

                  Customer service jobs. What are your main responsibilities? You are responsible for the client communication for designated account relationships and Contracts.You are required to response to the client on timely manner providing full and accurate information in one go. Key Areas Communication management in day to day queries of our clients and insurers through different channels (Email, Phone, L...

                  10 hours agocorporatestaffing.co.ke
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                  Associate, Customer Service

                  Nairobi

                    Purpose The role holder ensures customer service delivery levels are as per the Bank s prescribed standard, customer satisfaction and retention Primary Responsibilities Receive, verify, Authenticate, call back and processing thereof of all instructions delivered at the branch. Eg RTGS, TT, FDR, Forex conversions, stop payments, Treasury Bills, cheque book requests, card applications. Preparing au...

                    3 days agoelevolt.co.ke
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                    Customer Service And Experience Manager At Kenyan Alliance Insurance

                    Kenyan Alliance Insurance - Nairobi

                      Job SummaryThe role holder is responsible for managing and building brand visibility, managing public relations within the company, building and sustaining the company's reputation for quality, reliability, and customersatisfaction.Main ResponsibilitiesDefine the customer, identify, map and train on the customer journey to improve the customer experienceContinually review and recommend business p...

                      3 days agofindojobs.ke
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                      Customer Service Agent Job H.B Fuller - Corporate Staffing Services

                      HB Fuller - Nairobi

                        H.B. Fuller is a leading global adhesives provider focusing on perfecting adhesives, sealants and other specialty chemicals across all industries throughout the world. While our products are virtually invisible, they play a vital role in ensuring the quality of modern life and we are committed to connecting what matters to solve some of the world s biggest adhesion challenges. Primary Duties For ...

                        3 days agocorporatestaffing.co.ke
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                        Customer Service and Experience Manager Job Kenyan Alliance Insurance

                        Esther N -

                          Job Summary The role holder is responsible for managing and building brand visibility, managing public relations within the company, building and sustaining the company s reputation for quality, reliability, and customersatisfaction. Main Responsibilities Knowledge & Experience The candidate must demonstrate and possess the following skills and qualifications: How To Apply If you are interested i...

                          3 days agocareerpointkenya.co.ke
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                          Associate, Customer Service at I&M Bank

                          United Nations Environment Programme UNEP - Nairobi

                            I&M Bank is a wholly owned subsidiary of I&M Holdings Limited, a publicly quoted company at the Nairobi Securities Exchange (NSE). The bank possesses a rich heritage in banking. Purpose The role holder ensures customer service delivery levels are as per the Bank s prescribed standard, customer satisfaction and retention Primary Responsibilities Receive, verify, Authenticate, call back and process...

                            5 days agomyjobmag.com
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                            Customer Service and Experience Manager at Kenyan Alliance Insurance

                            Kenyan Alliance Insurance - Nairobi

                              To provide unmatched Financial Solutions that delight our customers. We are committed to empowering our employees whilst embracing innovation & emerging technologies in order to maximize stakeholders value. The Kenyan Alliance Insurance Company Limited is dedicated to become one of the leading regional insurance provider of all General Insurance and life Insurance coupled with the highest degrees...

                              4 days agojobwebkenya.com
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                              Associate, Customer Service Job I&M Bank - Corporate Staffing Services

                              IM Bank - Nairobi

                                I&M Bank is a leading Commercial bank headquartered in Kenya with a growing regional presence. The Bank offers a wide range of commercial banking and financial products and services and prides itself on introducing innovative products and services based on the needs of its customers. We are seeking to recruit a competent and highly motivated individual with extensive experience and abilities to s...

                                3 days agocorporatestaffing.co.ke
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                                Customer Relations Officer Job Smart Applications International - Corporate Staffing Services

                                Smart Applications International - Nairobi

                                  Smart Applications International is a leading ICT solutions provider delivering a wide range of world-class technological solutions. Fondly known as Smart within the industry, the company was founded to provide innovative, secure, and high-tech solutions in Africa and beyond. Staying ahead through constant research and innovation. Job purpose: To provide exceptional customer service in order to d...

                                  3 days agocorporatestaffing.co.ke
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                                  Customer Experience Executive _ Outbound At Smart Applications International Ltd

                                  Ional - Nairobi

                                    Job PurposeThe Customer Experience Executive is responsible for driving customer-centric initiatives to enhance the overall customer experience and satisfaction through actively engaging the customer throughout their lifecycle, to ensure the customers' needs are met and exceeded.Key Responsibilities & AccountabilitiesOutbound Campaigns:Undertake outbound campaigns to existing and potential custom...

                                    3 days agofindojobs.ke
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                                    Service Center Associate- Tharaka

                                    Tharaka-Nithi

                                      About The Role Reporting to the Regional Sales Manager with a dotted reporting line to the Fleet Operations Manager, the Service Center Associates will manage our Service Centers. The key role will be good customer service to all customers that come to the service center, sales conversion, stock management, troubleshooting, and escalating all aftersale issues reported by the customers through the...

                                      1 day agoelevolt.co.ke
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                                      Customer Experience Executive Job Smart Applications International - Corporate Staffing Services

                                      Smart Applications International - Nairobi

                                        Smart Applications International is a leading ICT solutions provider delivering a wide range of world-class technological solutions. Fondly known as Smart within the industry, the company was founded to provide innovative, secure, and high-tech solutions in Africa and beyond. Staying ahead through constant research and innovation. Job Purpose The Customer Experience Executive is responsible for d...

                                        3 days agocorporatestaffing.co.ke
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                                        New

                                        Sacco Customer Care Agent at Co-operative Bank of Kenya

                                        Fontana Enterprises FEL - Nairobi

                                          The Co-operative Bank of Kenya Limited is incorporated in Kenya under the Company Act and is also licensed to do the business of banking under the Banking Act. The Bank was initially registered under the Co-operative Societies Act at the point of founding in 1965. This status was retained up to and until June 27th 2008 when the Banks Special General Meeting resolved to incorporate under the Compa...

                                          5 hours agomyjobmag.com
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                                          Bilingual (German And English) Customer Support Specialist

                                          Nairobi

                                            Job Description: ? Strong German - English-speaking and written skills. ? Ability to read, interpret and clarify customers' goals and craft thoughtful responses ? To help them achieve their goals. Always treat customers and one another like wewould expect to be treated. Be mindful of one another's time. Delight customersthrough outstanding service. Have fun every day. Be adventurous, creative, an...

                                            6 days agofindojobs.ke
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                                            Service Desk Specialist (H09-I) At Kenya Airways

                                            Kenya Airways - Nairobi

                                              Brief DescriptionS/he will provide end users with regular updates on the progress of resolving their incidents or fulfilling their requests.Detailed DescriptionServe as the first point of contact for customers seeking technical assistance over the phone or email.Perform remote trouble shooting through diagnostic techniques and pertinent questions.Determine the best solution based on the issue and...

                                              2 days agofindojobs.ke
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                                              Service Desk Specialist (H09-i) at Kenya Airways

                                              Kenya Airways - Nairobi

                                                Kenya Airways, the leading African airline flying to more African destinations than any other carrier, takes pride in being at the forefront of connecting Africa to the world and the World to Africa through its hub Nairobi Jomo Kenyatta International Airport. Summary S/he will provide end users with regular updates on the progress of resolving their incidents or fulfilling their requests. Respons...

                                                3 days agojobwebkenya.com
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                                                Service Center Associate- Tharaka At Sunculture Kenya Ltd

                                                Sunculture Kenya - Malindi Town, Malindi

                                                  About The RoleReporting to the Regional Sales Manager with a dotted reporting line to the Fleet Operations Manager, the Service Center Associates will manage our Service Centers. The key role will be good customer service to all customers that come to the service center, sales conversion, stock management, troubleshooting, and escalating all aftersale issues reported by the customers through the ...

                                                  14 hours agofindojobs.ke
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