Requirements for customer service jobs

Duties & Responsibilities Act as a single point of contact for phone calls and emails from users. The assistant listens, logs, and responds to customer inquiries, requests, and complaints. Recognize, document, and inform the supervisor regarding trends in external customer calls. Anticipate potential needs or problems of customers. Follow through on commitments made to customers. Make recommendat...

Brites Management Services Limited is one of the best leading Recruitment and HR consultancy companies in Nairobi, Kenya. We are registered and incorporated under Companies Act (Cap. 486) and we provide a complete range of HR Solutions Salary RangeKSh 50,000 KSh 100,000/month Duties and Responsibilities Learn with passion and diligence new business scenarios and process to constantly improve his/...

JOB TITLE GERMAN SPEAKING CALL CENTER AGENTS NATURE OF JOB FULL TIME INDUSTRY CALL CENTER SALARY KSH 80,000 JOB LOCATIONS NAIROBI Duties and Responsibilities Learn with passion and diligence new business scenarios and process to constantly improve his/her ability to deliver an outstanding customer experience Share the Values of Integrity, Respect, Innovation, Professionalism and Commitment and ap...

Customer Service Representative - IT Outreach Specialist Location: Remote | Job Type: Full-time About Us: At M365Connect, we specialize in connecting elite Microsoft professionals with leading European IT companies. Our commitment to delivering exceptional service and innovative recruitment solutions drives us to excel. Join us in shaping the future of IT recruitment and building strong, professi...

Summit Recruitment and Search Africa is a leading Recruitment and Executive Search agency head quartered in Kenya providing outstanding talent to a wide range of companies and NGO's in various business sectors across Africa.Our client, a high-end Lodge in Nanyuki, is looking for a skilled who will be responsible for responding to client enquires and providing administration support as necessary. ...

Introduction Established in 2004, the Aga Khan University Medical College in East Africa seeks to provide high quality education for health professional leaders who will then go on to become reputable specialists generating a positive and lasting impact in the lives of their patients and in the communities they serve. Our goal is to produce health professional leaders through our unique training ...

Restaurant Supervisor The Restaurant Supervisor position is responsible for overseeing the operations of the restaurant including the staff, expediting the customers orders as needed and maintaining good working relationship with the suppliers. Key Tasks scheduling restaurant staff and delegating tasks hiring, training, and managing restaurant staff, ordering food, alcohol, and cleaning supplies ...

Sheer Logic Management Consultants (SLMC) was incorporated in 1997 as a limited liability company whose overall aim is to provide Human Resource consultancy and training services to a diverse set of industries and economic sectors; both private and public. Summary The Restaurant Supervisor position is responsible for overseeing the operations of the restaurant including the staff, expediting the ...

Handle escalations from Safaricom Enterprise Platinum customers, its partners and Safaricom special projects; Research, review and recommend emerging technologies and innovative customer solutions and liaise with stakeholders for technology adoption to maximize service availability; Oversee fixed data partner engineers support and effectively liaise with internal subject matter experts-level 3 su...

Sheer Logic Management Consultants (SLMC) was incorporated in 1997 as a limited liability company whose overall aim is to provide Human Resource consultancy and training services to a diverse set of industries and economic sectors; both private and public. Our Mission Improve the operational effectiveness of our client, by developing solutions that build the internal capacities and capabilities. ...

In this Field Sales Specialist position You will implement field sales plans and processes, including providing input for sales forecasting, budgeting, etc. You will deliver sales objectives and revenue growth for a defined geographic region, product line or market segment. You will secure new business and build on existing core business through repeat orders. You will answer inquiries, resolve p...

Description Rescue.co is a fast-growing tech startup building the emergency response of the future. Our 24-hour rescue.co Dispatch Center provides lifesaving services to millions of Kenyans, and our platform powers emergency response for SOS and EMS applications. Our vision is that emergency response is only minutes away, no matter where you are or who you are. Over the last five years, we ve bui...

In this Field Sales Specialist positionYou will implement field sales plans and processes, including providing input for sales forecasting, budgeting, etc.You will deliver sales objectives and revenue growth for a defined geographic region, product line or market segment.You will secure new business and build on existing core business through repeat orders.You will answer inquiries, resolve probl...

One HR information system to manage your employees entire employment lifecycle. Build an incredible workplace and grow your business with our all-in-one platform. Job Purpose: Our client is looking to hire an Automotive Technician responsible for diagnosing and servicing vehicle electrical and mechanical systems, including engine management. This role is pivotal in following Company Standard Oper...

Job Description About The Role The incumbent shall sell Pharma and non-pharma; beauty, health and wellness products to our clients at our retail shop. Shall command excellent knowledge coming to supplements and pharmaceutical products. Roles and responsibilities: The Employee s typical duties shall include but will not be limited to the following; Cross-sell beauty products (e.g. serums, body lot...

One HR information system to manage your employees entire employment lifecycle. Build an incredible workplace and grow your business with our all-in-one platform. About The Role The incumbent shall sell Pharma and non-pharma; beauty, health and wellness products to our clients at our retail shop. Shall command excellent knowledge coming to supplements and pharmaceutical products. Roles and respon...

Job Description In this Field Sales Specialist position You will implement field sales plans and processes, including providing input for sales forecasting, budgeting, etc. You will deliver sales objectives and revenue growth for a defined geographic region, product line or market segment. You will secure new business and build on existing core business through repeat orders. You will answer inqu...

In this Field Sales Specialist positionYou will implement field sales plans and processes, including providing input for sales forecasting, budgeting, etc.You will deliver sales objectives and revenue growth for a defined geographic region, product line or market segment.You will secure new business and build on existing core business through repeat orders.You will answer inquiries, resolve probl...

Our vision is to be The Logistics Company for the World. Our mission Excellence. Simply Delivered. is our guiding light. Our Strategy 2020: Focus.Connect.Grow. is our roadmap to the future. We connect people and improve their lives In this Field Sales Specialist position You will implement field sales plans and processes, including providing input for sales forecasting, budgeting, etc. You will d...

The Nairobi Women s Hospital is a hospital in Nairobi, Kenya. The hospital was founded in 2001 by Dr. Sam Thenya and is the first of its kind in the East and Central Africa region. Even if it specialised in Obstetrics and Gynecology services, the hospital is equipped and staffed to handle all general medical and surgical conditions. Summary Reporting to the Hospital Manager, this position is resp...

Fastest cakes was birthed with the vision of delivering awesome and affordable cakes very fast. Summary We are looking for Customer service officers who will act as the face of the company, directly work with customers to take orders, answer their questions, and provide additional support where needed. Responsibilities Responding promptly to customer inquiries. Taking orders on WhatsApp Communica...

POSITION SUMMARY: HIAS Kenya is seeking a hairdressing tutor who will teach basic skills to residents, focusing on various techniques for hairdressing. ESSENTIAL FUNCTIONS: Develop a curriculum jointly with the Centre Manager, the MHPSS Associate on modules that suit the needs of the residents. Teach salon etiquette eg. Customer service and time management. Advise on the items required for teachi...

At Stratostaff we design, implement and manage workforce solutions for large, specialized or routine staff complements giving you the opportunity to focus on your core business.Roles & Responsibilities: Strategy Development: Develop and implement strategic initiatives to drive business growth and achieve retail banking objectives in alignment with overall corporate goals. Leadership and Team Mana...

Marie Stopes International is an international non-governmental organisation providing contraception and safe abortion services in 37 countries around the world. Key Responsibilities Provision of counselling, support, and information to MSK Clients and employees on phone Monthly reports showing number of clients and staff counselled. Data entry to analyse communication with the clients. Participa...