Customer service jobs manufacturing

About the role BURN is looking for an exceptional, efficient A Customer Care Escalation Agent to fill the role. The Aftersales Close Looping Agent will manage all Aftersales support activities. ?The key role will be good customer service to all customers that require aftersales service, troubleshooting, resolving, and escalating all aftersales issues reported by the customers through the BURN cus...

Job DescriptionSR Product Developer KenyaAs a scientist you will coordinate and manage the customer product development projects, supporting the development process from the generation of concepts to creation of laboratory samples, through to industrial manufacturing. Supporting and leading product and trial fillings at the customer site. Focus on beverage and sweet food applications.Within the r...

Job Description SUMMARY The Maintenance Team Leader is responsible for coordinating and supervising servicing, repairs, and maintenance works across production, warehousing, laboratory, and facilities. The role ensures machinery is maintained to achieve operational efficiency, productivity, and compliance with cGMP standards, SHE requirements, and product quality standards. KEY ROLES AND RESPONSI...

Job Description About The Role Maintains the highest standards of customer service by immediately attending to and resolving customer issues. Ensuring that all customers receive their deliveries on time and in full, that any potential failure is reported to the customer before they report it to us. Order tracking against monthly set targets. Communication with customers and sales team on order st...

Q-Sourcing Servtec Group is a global management consulting firm that helps people make significant improvements to their business performance and realize their most important career goals. SUMMARY The Maintenance Team Leader is responsible for coordinating and supervising servicing, repairs, and maintenance works across production, warehousing, laboratory, and facilities. The role ensures machine...

Main Responsibilities and AccountabilitiesConduct site visits and generate sales leads.Provide detailed & accurate product/service information to customers to enable them to make informed purchase decisions.Prepare sales quotations and upon confirmation of payment, key in customer orders for production.Maintain updated and authorized pricesKeep display area clean, organized and presentableAggress...

At RB, our vision is a world where people are healthier and live better, so we re always looking for the next breakthrough that can make a difference. You might not recognize our name, but you will be familiar with our brands Scholl, Nurofen, Strepsils, Durex, Gaviscon, Dettol, Lysol, Finish, Vanish. About The Role Maintains the highest standards of customer service by immediately attending to an...

ADM unlocks the power of nature to enrich the quality of life. We re a premier global human and animal nutrition company, delivering solutions today with an eye to the future. We re blazing new trails in health and well-being as our scientists develop groundbreaking products to support healthier living SR Product Developer Kenya As a scientist you will coordinate and manage the customer product d...

Description :The Africa Customer Manager is responsible for co ordinating all Customer service (OTC) operations across the region, meeting market requirements and ensuring clear standard performance management analytics in each country and practices that trend to leading performance.AccountabilitiesProvide detailed Daily/weekly/monthly Service KPI data, including reconciliation to category team t...

Job Description SR Product Developer KenyaAs a scientist you will coordinate and manage the customer product development projects, supporting the development process from the generation of concepts to creation of laboratory samples, through to industrial manufacturing. Supporting and leading product and trial fillings at the customer site. Focus on beverage and sweet food applications.Within the ...

We are Reckitt Home to the world s best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose. Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege. About the role...

JOB TITLE: MAINTENANCE TEAM LEADER About This Job: Q-Sourcing Limited trading as Q-Sourcing Servtec is a manpower management solutions firm operating in the East African Region in the countries of Uganda, Kenya, Tanzania, Rwanda, and South Sudan. On behalf of our client, we are looking for a competent , skilled, and experienced Maintenance Team Leader to work in Nairobi-Kenya. SUMMARY The Mainten...

Kenya Airways, the leading African airline flying to more African destinations than any other carrier, takes pride in being at the forefront of connecting Africa to the world and the World to Africa through its hub Nairobi Jomo Kenyatta International Airport. The candidate will ensure inventory optimization through review and analysis of data and provision of solutions / proposals that guide agre...

Our Client in the energy, manufacturing and mining sectors is looking to hire a Business Development Manager (Geothermal Power Generation). The job holder will be responsible for identifying and developing new business opportunities, building strong relationships with key stakeholders, and contributing to the successful execution of geothermal projects.This position requires cooperation and plann...

Corporate Staffing Services is a leading recruitment agency in Kenya providing complete recruitment services. In the last ten years we have been partners to local and foreign businesses looking to hire Kenyan professionals. We have recruited for diverse clients in different sectors and industries. Main Responsibilities and Accountabilities Conduct site visits and generate sales leads. Provide det...

HCS Affiliates Group, is a one-stop human resources and management consultancy organization, headquartered in Nairobi, Kenya. Summary Our Client in the energy, manufacturing and mining sectors is looking to hire a Business Development Manager (Geothermal Power Generation). The job holder will be responsible for identifying and developing new business opportunities, building strong relationships w...

Job Description :The Africa Customer Manager is responsible for co ordinating all Customer service (OTC) operations across the region, meeting market requirements and ensuring clear standard performance management analytics in each country and practices that trend to leading performance.AccountabilitiesProvide detailed Daily/weekly/monthly Service KPI data, including reconciliation to category te...

Diageo is the world s leading premium drinks company, a business built on the principles and foundations laid by the giants of our industry. Summary The Africa Customer Manager is responsible for co ordinating all Customer service (OTC) operations across the region, meeting market requirements and ensuring clear standard performance management analytics in each country and practices that trend to...

About the role The job holder will implement a process that will identify and?develop the capability?of BURN service centres and partners who will then deliver exceptional Aftersales and Carbon?support?for BURN products. The job holder will develop an evaluation framework & work with regional Service Centers/Stock points /Customer experience managers to assess the effectiveness of the Aftersales ...

Key Purpose StatementThe Truck Driver is responsible for safely moving stock between CCBA manufacturing plants, distribution centres and customers on time and in full. This role reports to Driver Team leader.Key Duties & ResponsibilitiesHauling of bulk stock (Primary Distribution) between Manufacturing Plants and Distribution Centres / Local Distribution Partners and OCCD'sDelivery of stock (Seco...

Janta Kenya is a HR Consultancy firm established with an objective of encompassing integral and necessary skills that most individuals and organizations need in everyday business Key Responsibilities Ensure that the operations-Logistics-Sales Planning meeting takes place daily at 2pm. Track the execution of the Sales Impact Plans daily tracking of customer performance in line with scheduled loadi...

Responsibilities:Provides direction and guidance to associates to ensure efficient and effective floor operations, customer service.Complete daily retail administrative tasks.Manage employees in the department.Maintains company standards and guidelines around product flow and customer service.Administer performance management by diagnosing improvement opportunities, providing effective feedback, ...

Key ResponsibilitiesEnsure that the operations-Logistics-Sales Planning meeting takes place daily at 2pm.Track the execution of the Sales Impact Plans daily tracking of customer performance in line with scheduled loading, aligning team on gaps to close, guiding on conversion of missed lines.Guide team on accurate order processing, ensuring no wrong order returns & Conversion follow through with t...

We are hiring for the role Dispatch Executive- Dispatcher for a reputed steel manufacturing industry based out at Kenya location.Experience- Minimum 4- 5 Years.Industry-Candidate must have steel industry experience.Provide leadership and guidance to the dispatch teamMonitor and report dispatch department performance statistics.Provide oversight for carrier scheduling and routing software implemen...