Customer service industry jobs

Job Description Brief Description The candidate will be responsible for overseeing all aspects of operations, from planning and execution to client engagement and team management. This role requires a blend of technical expertise, leadership skills, business acumen, and a deep understanding of regulatory requirements in the UAS industry. The ideal candidate must ensure a high performing team of U...

Banking jobs. Description Equity Bank is one of the region s leading banks whose purpose is to transform the lives and livelihoods of the people of Africa socially and economically by availing them modern and inclusive financial services that maximize their opportunities. With a strong footprint in Kenya, Uganda, Tanzania, Rwanda, South Sudan and DRC Congo, Equity Bank is now home to over 12 mill...

Brief DescriptionThe candidate will be responsible for overseeing all aspects of operations, from planning and execution to client engagement and team management. This role requires a blend of technical expertise, leadership skills, business acumen, and a deep understanding of regulatory requirements in the UAS industry. The ideal candidate must ensure a high performing team of UAS Operators and ...

Kenya Airways, the leading African airline flying to more African destinations than any other carrier, takes pride in being at the forefront of connecting Africa to the world and the World to Africa through its hub Nairobi Jomo Kenyatta International Airport. Summary The candidate will be responsible for overseeing all aspects of operations, from planning and execution to client engagement and te...

Brief Description The candidate will enhance customer service standards and portray positive company image by ensuring professionalism and efficiency in the payment of claims. Detailed Description Principal Accountabilities (Responsibility) Evaluate, negotiate and recommend valid claims for approval to fulfil the company s contractual obligations for customer retention. Ensure documentation from ...

We seek proactive and customer-focused individuals to join our team as Retail Supervisor. As a supervisor, you will play a pivotal role in ensuring the smooth operation of our convenience stores, leading a team to deliver exceptional customer service and achieve operational excellence. The role offers continuous personal development opportunities through organized trainings & merit-based promotio...

JOB PURPOSEAs a Senior Holiday Planner, in organizing the holiday plans of the client and advise them accordingly. . Your responsibilities will include sales and promotions to potential clients, reservations. You will play a pivotal role in achieving set revenue goals and targets while ensuring exceptional customer service and fostering strong relationships with agents and clients.KEY DUTIES AND ...

Kenya Airways, the leading African airline flying to more African destinations than any other carrier, takes pride in being at the forefront of connecting Africa to the world and the World to Africa through its hub Nairobi Jomo Kenyatta International Airport. Summary The candidate will enhance customer service standards and portray positive company image by ensuring professionalism and efficiency...

We seek proactive and customer-focused individuals to join our team as Retail Supervisor. As a supervisor, you will play a pivotal role in ensuring the smooth operation of our convenience stores, leading a team to deliver exceptional customer service and achieve operational excellence. The role offers continuous personal development opportunities through organized trainings & merit-based promotio...

Ampersand is Africas first and leading integrated electric motorcycle and transport energy solution. We offer East Africa's five million taxi motorcyclists a commercial electric motorcycle that is cheaper from day one, provides better overall user experience and requires minimal customer behaviour change. Using technology adapted for the local market and the right business model to achieve scale,...

The Bosch Group is a leading global supplier of technology and services, active in the fields of Mobility Solutions, Energy and Building Technology, Industrial Technology, and Consumer Goods. Mobility Solutions As the world s largest independent parts supplier to the automotive industry, we significantly contribute toward making driving ever safer, cleaner, and more economical. The Industrial Tec...

People The human face of an organization, are its most cherished and valuable resources. In a world of multiple choices and multi-faceted people, you need someone to provide you with quality services that can cater to all your human resource needs at one go Overall Job Summary The Head of Operations role is to provide strategic leadership for the ferry company s fleet operations, focusing on enha...

About Bosch Africa The Bosch Group is a leading global supplier of technology and services, active in the fields of Mobility Solutions, Energy and Building Technology, Industrial Technology, and Consumer Goods. Mobility Solutions As the world s largest independent parts supplier to the automotive industry, we significantly contribute toward making driving ever safer, cleaner, and more economical....

Job Description We seek proactive and customer-focused individuals to join our team as Retail Supervisor. As a supervisor, you will play a pivotal role in ensuring the smooth operation of our convenience stores, leading a team to deliver exceptional customer service and achieve operational excellence. The role offers continuous personal development opportunities through organized trainings & meri...

Job Description Responsibilities: Technical support relative to steam boilers; Provide technical support to the sales team during the tendering phase; Develop the the design phase of the project. Steam pipework Gathering technical information with sales representatives to clarify projects; Assist African sales teams with project delivery; Ensuring that client requirements are fully realized; Main...

Kilimall.co.ke is Kenya s largest online shopping mall. We launched in July 2014 and our mission is to become No.1 E-commerce platform in Africa. We serve a retail customer base that continues to grow exponentially, offering products that span various categories including Phones, Computers, Clothing, Shoes, Home Appliances, Books, healthcare, Baby Products, personal care and much more. Our range ...

The Bosch Group is a leading global supplier of technology and services, active in the fields of Mobility Solutions, Energy and Building Technology, Industrial Technology, and Consumer Goods Responsibilities: Technical support relative to steam boilers; Provide technical support to the sales team during the tendering phase; Develop the the design phase of the project. Steam pipework Gathering tec...

ResponsibilitiesEngage customers, offer truck options, and aid in selection.Master truck details: features, specs, performance, and pricing.Handle sales process start to finish: contact, negotiation, paperwork.Drive leads via referrals, cold calls, networking, and inquiries.Deliver top-notch pre/post-sale service, addressing concerns.Stay updated on market trends, adjust sales strategies.Cultivat...

Location: Kenya Our client, in the Tourism and Travel operating several Hotels and Camps across the region is seeking a seasoned Senior Holiday Planner. JOB PURPOSE As a Senior Holiday Planner, in organizing the holiday plans of the client and advise them accordingly. Your responsibilities will include sales and promotions to potential clients, reservations. You will play a pivotal role in achiev...

We are looking for a Business Development Manager to lead the expansion of our M-PESA outlets network. The ideal candidate will be responsible for identifying, recruiting, and nurturing strategic partnerships with potential M-PESA agents, merchants, and service providers. With a deep understanding of market dynamics and consumer behavior, the Business Development Manager will develop and execute ...

Location: Kenya Our client, a leading automotive manufacturer in Electric 2&3 Wheelers offering continued renewable energy technology solutions through excellent customer service is seeking to recruit a Sales Supervisor. JOB PURPOSE As a Sales Supervisor, you will be responsible for supervising Sales Agents and Dealers to achieve and exceed sales targets set by the Area Sales Manager (ASM). You w...

Job Opportunity: Head of Operations for a Ferry Company - Kisumu Our client a Ferry Company on a mission to provide safe and sustainable water transportation in Kisumu, by offering insured journeys on serviced, modern and environmentally friendly catamaran ferries, is currently seeking to fill the position of Head of Operations to manage the ferry operations including logistics and managing the d...

Location: Kenya Our client, a leading automotive manufacturer in Electric 2&3 Wheelers offering continued renewable energy technology solutions through excellent customer service is seeking to recruit an Area Sales Manager. JOB PURPOSE As an Area Sales Manager, you will be responsible for achieving sales targets, managing the sales team, recruiting dealers, and maintaining excellent customer rela...

Flexi Personnel Ltd is a HR Company that was founded in 2008. It is currently the fastest growing HR firm in Kenya offering a wide range of services including Headhunting and Executive selection, Outsourced Labor management, HR Outsourcing, Outsourced Payroll Management, HR consultancy, Psychometric Assessments and Expatriate Services and relocation support. What makes us a unique Recruitment and...