Customer service chat jobs

Job Description Receive and respond to Windows 365 related reactive questions from customers via phone, chat, email, or other channels. Use your knowledge of Windows 365, Windows Intune, Microsoft Identity Management, and other related technologies to diagnose and resolve customer issues. Work on common issues such as provisioning, identities, session connectivity, client side, resizing, performa...

About the Company: We are a leading SaaS provider based in the United States, dedicated to offering innovative and efficient software solutions to businesses globally. Our commitment to excellence and customer satisfaction is at the heart of our operations. Job Overview: We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Support Agent. This role invo...

We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one. Key job responsibilities First and foremost this is a customer support role in The Cloud. Support Engineer will be primarily responsible for solving customer s cases through a variety of customer contact channels w...

Job Description Receive and respond to Windows 365 related reactive questions from customers via phone, chat, email, or other channels. Use your knowledge of Windows 365, Windows Intune, Microsoft Identity Management, and other related technologies to diagnose and resolve customer issues. Work on common issues such as provisioning, identities, session connectivity, client side, resizing, performa...

ENGIE is a leading world group that provides low-carbon energy. Our group is a global reference in low-carbon energy and services. Purpose/Mission The Customer Experience Department leads Support excellence through a smart customer journey and insightful & responsive analysis. The department creates & manages against a strategy and plan that speaks to the wider Group and Country strategic objecti...

KEY AREAS: Communication management in day-to-day queries of our clients and insurers through different channels (Email, Phone, Letter and Chat). The main communication channel will be Emails and Calls. As a Hybrid team, you require to manage customer interactions through Emails and Calls at the same time. You require to multitask between both channels based on Email and Call inflow and based on ...

What are your main responsibilities? You are responsible for the client communication for designated account relationships and Contracts. You are required to response to the client on timely manner providing full and accurate information in one go. Key Areas Communication management in day-to-day queries of our clients and insurers through different channels (Email, Phone, Letter and Chat). The m...

What are your main responsibilities? You are responsible for the client communication for designated account relationships and Contracts. You are required to response to the client on timely manner providing full and accurate information in one go. KEY AREAS: Communication management in day-to-day queries of our clients and insurers through different channels (Email, Phone, Letter and Chat). The ...

Duties And Responsibilities Maintaining a positive, empathetic, and professional attitude towards customers at all times. Diagnose and solve the customer's problems in German Communicate effectively via email and chat with our customers Understand the company's products so as to answer any questions or concerns Coordinate effectively with peers and your manager Contribute to a high-performance an...

CUSTOMER SERVICE REPRESENTATIVE- GERMAN AND ENGLISH-SPEAKING Influx provides customer service for brands and tech companies on-demand, 24/7, every day of the year (including holidays). To achieve this, our operation consists of agents and managers working around the globe to achieve the company's objectives. We're seeking a detail-oriented and thoughtful person from Kenya to join our growing team...

Requisition ID 49571Position Type FT PermanentRecruiter #LI-TS1Posting Type LI About KerryKerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of people across the world. Our vision is to be our customers' most value...

Responsibilities and tasks: Customer consultation: Provide customers with personalized travel advice and consulting services through remote methods such as phone, email or online chat. Customized travel planning: Customize travel itineraries, arrange transportation, hotels and activities based on customer needs and budget. Destination knowledge: In-depth understanding of each travel destination, ...

Job Description The Product Technical Support Specialist Tier 1 (T1) will play an integral role in understanding and responding to the needs of our external stakeholders, namely Assent's suppliers and customers, in the spirit of ensuring customer success through the successful execution of product support. As part of Assent's Product Technical Support department, the Product Technical Support Spe...

Description This exciting, fast paced internal facing role requires an excellent customer-oriented communicator with an ability to use their own initiative and to work as a team or independently. The successful candidate will join the Global IT Service Delivery Team, part of the CloudFactory's Global IT Team. This team provides IT support services to all end users across the globe. This role offe...

The Product Technical Support Specialist Tier 1 (T1) will play an integral role in understanding and responding to the needs of our external stakeholders, namely Assent's suppliers and customers, in the spirit of ensuring customer success through the successful execution of product support. As part of Assent's Product Technical Support department, the Product Technical Support Specialist T1 will ...

Eldotec Consultancy Services Limited is a Kenyan Company based in Eldoret. Eldotec was incorporated in June 2015 and is a fully owned subsidiary of Canada based AssentCompliance.com currently constituted as an offshore captive of AssentCo. Summary The Product Technical Support Specialist Tier 1 (T1) will play an integral role in understanding and responding to the needs of our external stakeholde...

Job Ref. No: JLIL188 Role Purpose The main purpose is to play a key role in ensuring the efficient resolution of customer inquiries, complaints, and concerns across various touchpoints, while maintaining a high standard of customer support. In addition to supervising the team's training and empowerment, this role involves analysing premium and policy statuses for portfolio retention and proactive...

The DMS role supports AWS Serverless technologies (Lambda, API Gateway, Step functions, etc). Serverless Architectures are some of the fastest growing areas of technology and we're excited to help developers innovate and deliver amazing experiences. Key job responsibilitiesFirst and foremost this is a customer support role in The Cloud. Support Engineer will be primarily responsible for solving c...

The DMS role supports AWS Serverless technologies (Lambda, API Gateway, Step functions, etc). Serverless Architectures are some of the fastest growing areas of technology and we're excited to help developers innovate and deliver amazing experiences. Key job responsibilities First and foremost this is a customer support role in The Cloud. Support Engineer will be primarily responsible for solving ...

We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one. Key job responsibilities WHAT CAN YOU EXPECT FROM A LIFE AT AWS? Every day will bring new and exciting challenges on the job while you: Learn and use groundbreaking technologies. Apply advanced troubleshooting tech...

We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one. WHAT CAN YOU EXPECT FROM A LIFE AT AWS? Every day will bring new and exciting challenges on the job while you: Learn and use groundbreaking technologies. Apply advanced troubleshooting techniques to provide unique ...

Amazon Web Services is the market leader and technology forerunner in the Cloud business. As a member of the AWS Support team you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications. As a Cloud Support Engineer, you will act a...

CloudFactory is changing the way the world works by providing an on-demand, digital workforce for scaling critical business processes in the cloud. We re also on a mission to create meaningful work for as many people as possible. Summary This exciting, fast paced internal facing role requires an excellent customer-oriented communicator with an ability to use their own initiative and to work as a ...

WHY AWS SUPPORT?First and foremost this is a customer support role in The Cloud.On a typical day, a Support Engineer will be primarily responsible for solving customer's cases through a variety of customer contact channels which include telephone, email, and web/live chat. You will apply advanced troubleshooting techniques to provide tailored solutions for our customers and drive customer interac...