Jobs in customer relationship management

Old Mutual Kenya is based in Nairobi and is part of a larger group that offers solutions in long-term savings, asset management and investment. We offer solutions to individuals and corporates underpinned by our core values which are: Respect, Integrity, Accountability and Pushing beyond boundaries. Summary Working closely with the Regional Business Manager, and Senior Management, manages the Sal...

Job SummaryTo drive revenue growth and expanding market share for Islamic Banking within the industry while building and maintaining profitable client relationships, identifying new business opportunities, and implementing effective strategies to achieve organizational goals.To support Head of Islamic banking to drive Islamic Banking in Kenya by delivering high-quality support to Business, by pro...

Application Deadline: 13 June 2024 5:00 pm (EAT) CONTEXT IFU invests in financially viable companies, contributing to the green transition as well as economic and social development. Investments are made on commercial terms in the form of equity and loans. The purpose is to contribute to the green transition, economic and social development in the investment countries and to support the realisati...

Absa Bank Limited (Absa) is a wholly owned subsidiary of Barclays Africa Group Limited. Absa offers personal and business banking, credit cards, corporate and investment banking, wealth and investment management as well as bancassurance. Summary To drive revenue growth and expanding market share for Islamic Banking within the industry while building and maintaining profitable client relationships...

Banking jobs. Job Purpose The jobholder is responsible for managing client relationships to achieve the set sales targets and wallet share and ensure sustained business growth and profitability in the assigned customer segment. To sell, cross/upsell and deliver excellent sales and service of the bank s products and services whilst building long-term profitable customer relationships. Key Responsi...

Absa Bank Limited (Absa) is a wholly owned subsidiary of Barclays Africa Group Limited. Absa offers personal and business banking, credit cards, corporate and investment banking, wealth and investment management as well as bancassurance.Job Summary To drive revenue growth and expanding market share for Islamic Banking within the industry while building and maintaining profitable client relationsh...

Q-Sourcing Servtec Group is a global management consulting firm that helps people make significant improvements to their business performance and realize their most important career goals. DUTIES & RESPONSIBILITIES: Ensuring timely dispatch of monthly statements and invoices to clients. Enhance cash flows by ensuring customers comply with the payment plans. Ensuring client s records are organized...

You will also ensure the definition of the business plan, annual marketing plans, and marketing strategies according to budget.The role will report to the Market Development Chapter Leader.Your responsibilitiesContributes to local Business Unit/Product Group strategy definition and execution through the analysis and identification of new markets, segments and/or product solutions.Analyzes custome...

Job SummaryReporting to the Commercial Lead, the Business Development Manager is responsible for revenue generation by acquiring new customers and promoting tappis products and services directly to consumers. This position involves building and maintaining strong customer relationships, understanding customer needs, and tailoring sales pitches to effectively communicate the value proposition of t...

Key ResponsibilitiesStrategic Partnership Development: Identify and develop strategic partnerships with corporates, embassies, NGOs, and travel operators to promote room bookings.Sales and Revenue Generation: Achieve and exceed sales targets through proactive sales activities, including cold calling, networking, and relationship building.Proposal Development and Presentation: Prepare and present ...

Jubilee Insurance was established in August 1937, as the first locally incorporated Insurance Company based in Mombasa in 1937. Jubilee Insurance has spread its sphere of influence throughout the region to become the largest Composite insurer in East Africa, handling Life, Pensions, general and Medical insurance. Job Ref. No: JHIL118 Role Purpose The job holder will be responsible for timely set-...

SBM Bank Kenya is a leading and trusted financial institution with an international footprint, headquartered in Mauritius and positioned to offer an unprecedented banking experience in Kenya to niche Retail, SME and corporate clients JOB SUMMARY: The overall responsibility for the Branch Manager is to oversee business development and operations of the Branch while ensuring staff engagement, custo...

ResponsibilitiesDeveloping marketing strategies-create comprehensive marketing plan to increase brand awareness, generate leads, and drive sales.Develop and maintain the brand identity, ensuring consistency across all marketing materials and channels.Conducting market research to identify target demographics, understand customer behaviour and assess competitor activities.Determine the unique sell...

RolesDeveloping sales strategies- create and implement sales plans to meet revenue targets.Building and managing sales team-Recruit, Train and manage the sales team.Customer relationship Management- build and maintain relationships with key customers, understanding their needs and providing solutions.Sales Forecasting and Reporting- analyze sales data to forecast future sales trends, track perfor...

Sales & Service 70%Conduct annual review of customers borrowing facilities (and interim review if customer circumstances risk profile dictate).Consult customer owners/managers on financial/credit issues and general business practice/ideas.Determine the key messages, e.g., agreed service standards, negotiated pricing, relationship team contact points (including introductions to new personnel) and ...

You will also ensure the definition of the business plan, annual marketing plans, and marketing strategies according to budget. The role will report to the Market Development Chapter Leader. Your responsibilities Contributes to local Business Unit/Product Group strategy definition and execution through the analysis and identification of new markets, segments and/or product solutions. Analyzes cus...

Banking jobs. Job Purpose The jobholder is responsible for managing client relationships to achieve the set sales targets and wallet share and ensure sustained business growth and profitability in the assigned customer segment. To sell, cross/upsell and deliver excellent sales and service of the bank s products and services whilst building long-term profitable customer relationships Key Responsib...

Business Acquisition - 60%To implement the Bank's business development strategy at branch level including growth in customer base with concurrent growth in branch liabilities, assets, products per customer.To formulate and implement branch business plans, forecasts, pipelines and budgets and ensure their control and periodic reviews.To support marketing initiatives, monitor and provide regular fe...

Kuunda 3D is growing across East and West Africa, with our main centre of operations in Nairobi, Kenya. Please get in touch with us below and we will get back to you THE ROLE IS TO LEAD PRODUCT MANAGEMENT IN AFRICA We are looking for an experienced Product Manager based in Nairobi, Kenya. The successful candidate needs to be passionate about building & growing products for the unbanked segment of...

Crystal Recruit is a boutique recruitment firm that specializes in matching the right talent to the right job opportunities across Africa. We go out of our way to find that missing person for your business puzzle. We are the partner that understands your needs, recruits 'best-in-class talent and counsel you towards a successful conclusion to the search process.Roles Developing sales strategies- c...

Crystal Recruit is a boutique recruitment firm that specializes in matching the right talent to the right job opportunities across Africa. We go out of our way to find that missing person for your business puzzle. We are the partner that understands your needs, recruits 'best-in-class talent and counsel you towards a successful conclusion to the search process.Responsibilities Developing marketin...

Job Purpose : Responsible for managing the relationship between the company and Retailer at site level, ensuring consistent delivery of the Vivo Energy Customer Commitment Principal Accountabilities : A. Customers 1. Ensure consistent delivery of Customer Commitment by managing Territory Manager Sites when the TM is away from their workstation. B. People 1. Identify gaps to Retailer competencies ...

Crystal Recruit is a boutique recruitment firm that specializes in matching the right talent to the right job opportunities across Africa. We go out of our way to find that missing person for your business puzzle. Responsibilities Developing marketing strategies-create comprehensive marketing plan to increase brand awareness, generate leads, and drive sales. Develop and maintain the brand identit...

JOB SUMMARY:The overall responsibility for the Branch Manager is to oversee business development and operations of the Branch while ensuring staff engagement, customer satisfaction, profitability and growth in line with the Bank's strategy.KEY RESPONSIBILITIES:Business Acquisition - 60%To implement the Bank's business development strategy at branch level including growth in customer base with con...