Jobs in customer relationship management

Core Responsibilities Welcoming customers /patients as they arrive at the reception and inquire how they would like to be Addressing customers complaints at the front desk and escalating issues to the immediate supervisor whenever necessary Registering patients correctly on the Health Information Systems. Timely & correct billing of services rendered to clients on the relevant billing systems. Re...

JOB PURPOSEThe jobholder is responsible for managing client relationships to achieve the set sales targets and wallet share and ensure sustained business growth and profitability in the assigned customer segment. To sell, cross/upsell and deliver excellent sales and service of the bank's products and services whilst building long-term profitable customer relationships.KEY RESPONSIBILITIESBranch s...

Duties and ResponsibilitiesAdministrative Support: Provide administrative support to real estate agents, including answering phone calls, scheduling appointments, and managing calendars. Assist with preparing and processing real estate documents, contracts, and agreements.Client Communication: Serve as a primary point of contact for clients, prospective buyers, and sellers. Respond to inquiries, ...

Duties and ResponsibilitiesBusiness Development: Identify and prospect for new business opportunities through cold calling, networking, and lead generation activities. Research and target potential corporate clients to expand the company's customer base.Client Relationship Management: Build and maintain strong relationships with key decision-makers and stakeholders at client organizations. Unders...

Duties and ResponsibilitiesSales Strategy Development: Develop and execute strategic sales plans to achieve sales targets and expand market share for hardware products.Customer Relationship Management: Build and maintain strong, long-lasting customer relationships. Identify customer needs and collaborate with internal teams to ensure customer satisfaction.Business Development: Identify new busine...

Duties and ResponsibilitiesAllocate and monitor agent's sales targets monthly in order to achieve set growth targets.Signing of joint business plans with assigned agents in order to achieve set sales targets.Listing of new products in all allocated agents in order to achieve the set availability standards.Payment collections from the assigned agents in order to ensure a smooth order fulfilment pr...

Duties and ResponsibilitiesBusiness Development: Identify and prospect for new business opportunities through cold calling, networking, and lead generation activities. Research and target potential corporate clients to expand the company's customer base.Client Relationship Management: Build and maintain strong relationships with key decision-makers and stakeholders at client organizations. Unders...

Job DescriptionTo deliver Sales Volume, Profit and Market Execution targets in the assigned territory, growing the company business whilst building long-term Brand equity of the company Brand in Kenya.Roles & Responsibilities:Growing the company branded business whilst building the long-term brand equity in Kenya.Providing input and implement a year business plan.Define appropriate field sales an...

Brites Management Services Limited is one of the best leading Recruitment and HR consultancy companies in Nairobi, Kenya. We are registered and incorporated under Companies Act (Cap. 486) and we provide a complete range of HR Solutions. Our sole focus is to simplify the complexities of the HR department and help companies concentrate on the core business as we handle HR tasks more efficiently and...

Job SummaryThe role holder is responsible for managing and building brand visibility, managing public relations within the company, building and sustaining the company's reputation for quality, reliability, and customersatisfaction.Main ResponsibilitiesDefine the customer, identify, map and train on the customer journey to improve the customer experienceContinually review and recommend business p...

Brites Management Services Limited is one of the best leading Recruitment and HR consultancy companies in Nairobi, Kenya. We are registered and incorporated under Companies Act (Cap. 486) and we provide a complete range of HR Solutions. Our sole focus is to simplify the complexities of the HR department and help companies concentrate on the core business as we handle HR tasks more efficiently and...

Job Purpose: The purpose of the role is to build and manage rapport with public sector and institutions clients to ensure optimum customer acquisition, retention, and income generation from sales of all appropriate Assets, liabilities and public sector products of the Bank in line with Budgets, Mission and Vision of the Bank. Key Accountabilities/ Responsibilities Management of ongoing relationsh...

H.B. Fuller is a leading global adhesives provider focusing on perfecting adhesives, sealants and other specialty chemicals across all industries throughout the world. While our products are virtually invisible, they play a vital role in ensuring the quality of modern life and we are committed to connecting what matters to solve some of the world s biggest adhesion challenges. Primary Duties For ...

To provide unmatched Financial Solutions that delight our customers. We are committed to empowering our employees whilst embracing innovation & emerging technologies in order to maximize stakeholders value. The Kenyan Alliance Insurance Company Limited is dedicated to become one of the leading regional insurance provider of all General Insurance and life Insurance coupled with the highest degrees...

Smart Applications International is a leading ICT solutions provider delivering a wide range of world-class technological solutions. Fondly known as Smart within the industry, the company was founded to provide innovative, secure, and high-tech solutions in Africa and beyond. Staying ahead through constant research and innovation. Job purpose: To provide exceptional customer service in order to d...

Job Description Job Purpose: The purpose of the role is to build and manage rapport with public sector and institutions clients to ensure optimum customer acquisition, retention, and income generation from sales of all appropriate Assets, liabilities and public sector products of the Bank in line with Budgets, Mission and Vision of the Bank. Key Accountabilities/ Responsibilities Management of on...

Job Purpose:The purpose of the role is to build and manage rapport with public sector and institutions clients to ensure optimum customer acquisition, retention, and income generation from sales of all appropriate Assets, liabilities and public sector products of the Bank in line with Budgets, Mission and Vision of the Bank.Key Accountabilities/ ResponsibilitiesManagement of ongoing relationships...

Rose Avenue Consulting Group is a financial management, strategy and consulting firm that combines deep industry knowledge with specialized expertise in corporate finance, strategy and research. Together with our clients and partnering companies we address our client s most critical issues and challenges. Summary A leading banking group in the region is looking to hire seasoned Senior Relationshi...

Job Summary As the Customer Development Executive - Indirect Trade (IDT), you are responsible for achieving sustainable growth in sales, profitability, market share and product distribution. You will also play a crucial role in strengthening organizational effectiveness and efficiency. Professionally represent the Colgate Palmolive company, managing the relationship with our partners on trust and...

Job SummaryTo manage and sustain a relationship with Business Banking customers, building long-term relationships founded on efficient and reliable support for their business. This is achieved particularly through quick risk decisions and managing consistency and quality of operational service.The primary objective is to maximise sustainable risk-adjusted / EP portfolio contribution.The jobholder...

Job Purpose:Responsible for building and maintaining positive business relationships with existing and potential corporate customers, provide personalized and efficient customer service, marketing and selling bank's products, identifying opportunities for business growth, and resolving customer complaints.Key Responsibilities:360 degrees understanding of client's financial needs and all bank prod...

Job SummaryAs the Customer Development Executive - Indirect Trade (IDT), you are responsible for achieving sustainable growth in sales, profitability, market share and product distribution. You will also play a crucial role in strengthening organizational effectiveness and efficiency.Professionally represent the Colgate Palmolive company, managing the relationship with our partners on trust and r...

Relationship Management & Customer ServiceProvide High Net Worth (HNW) clients with personalized service so as to develop close relationships, achieve maximum profitable contribution for the client and the bank, and build client loyalty.Identify financial and non-financial requirements of HNW clients by conducting financial needs analysis.Ensure clients are aware of all the Privileges & Solutions...

YOUR MISSIONWe are looking for a Manager to lead the Customer Service operations in SSA Sub-Saharan Africa. Glovo Customer Service helps Clients, Glovers and Partners through different channels (chat, email and phone) to solve their issues and to ensure they have an excellent experience with Glovo.THE JOURNEYBe responsible for the effective operation of Customer Service hubs providing service to ...