Head of customer operations jobs

JOB PURPOSEThe jobholder will Coordinate with the Head Branches in implementing and carrying out bank policy and procedures with respect to overall operations of the branch. The role is responsible for business development within the branch market to meet or exceed business development goals; development, coaching and discipline of staff to assure appropriate proper branch sales and customer serv...

The overall purpose of this role is to ensure that legal documents are prepared and executed in a timely, orderly manner and bad debt recovery is enhanced in line with the company credit policy which may include but not limited to customer visit, repossession of supplied goods and auction of client s assets attached to debtors. ROLES AND RESPONSIBILITIES Credit Control Operations. (30% Weightage)...

Mr Rambhai came to Kenya in the early 1940s from the Gujarat region of India. He started a small hardware store in downtown Nairobi in 1948 and that was the humble beginnings of what is now the Ramco Group SUMMARY The overall purpose of this role is to ensure that legal documents are prepared and executed in a timely, orderly manner and bad debt recovery is enhanced in line with the company credi...

Mr Rambhai came to Kenya in the early 1940s from the Gujarat region of India. He started a small hardware store in downtown Nairobi in 1948 and that was the humble beginnings of what is now the Ramco Group. His 3 sons, Kirit, Mahendra and Chandrakant joined the family business after their studies and based on these strong family ties, the group built a solid foundation on which it could grow and ...

About the Client:Our client in the hospitality industry, is looking for a candidate to hire to join their team as aRestaurant Cook.Summary of Duties and Responsibilities.Ensure preparation of food products are done effectively and correctly as per the laid down proceduresSet up workstations with all needed ingredients and cooking equipmentKeep a sanitized and orderly environment in the kitchenEns...

Brites Management Services Limited is one of the best leading Recruitment and HR consultancy companies in Nairobi, Kenya. We are registered and incorporated under Companies Act (Cap. 486) and we provide a complete range of HR Solutions. Our sole focus is to simplify the complexities of the HR department and help companies concentrate on the core business as we handle HR tasks more efficiently and...

Job Description To coordinate management of farm equipment, infrastructure, and Projects by providing technical solutions relating to safety, security, and maintenance for quality seamless customer service. Coordinates and distributes labor to different sections and as per work requirements, allocates tasks to the technicians and ensures they are completed within budget with regard to the product...

Brites Management Services Limited is one of the best leading Recruitment and HR consultancy companies in Nairobi, Kenya. We are registered and incorporated under Companies Act (Cap. 486) and we provide a complete range of HR Solutions. Our sole focus is to simplify the complexities of the HR department and help companies concentrate on the core business as we handle HR tasks more efficiently and...

Brites Management Services Limited is one of the best leading Recruitment and HR consultancy companies in Nairobi, Kenya. We are registered and incorporated under Companies Act (Cap. 486) and we provide a complete range of HR Solutions. Our sole focus is to simplify the complexities of the HR department and help companies concentrate on the core business as we handle HR tasks more efficiently and...

ROLE POSITIONING AND OBJECTIVES The ESA SC is currently undergoing significant organisational change, this involves creating an integrated supply chain function, encompassing the Local supply chain, the supply network & the customer facing teams. The change will move away from a silo functional supply chain and will drive and deliver a more robust, culturally aware customer focused service offeri...

Creditinfo Kenya is solely owned by Creditinfo International part of Creditinfo Group. Creditinfo Group operates credit bureaus across the world in Europe, Central Asia, Middle East, Caribbean and Sub-Saharan Africa. They are also experts in related credit software, credit scoring and credit decisions. Summary The Regional Consultant (RC) position will have specific responsibilities for the busin...

Syngenta is a leading science-based agtech company. We help millions of farmers around the world to grow safe and nutritious food, while taking care of the planet. Summary To coordinate management of farm equipment, infrastructure, and Projects by providing technical solutions relating to safety, security, and maintenance for quality seamless customer service. Responsibilities Coordinates and dis...

Job Description: To coordinate management of farm equipment, infrastructure, and Projects by providing technical solutions relating to safety, security, and maintenance for quality seamless customer service. Coordinates and distributes labor to different sections and as per work requirements, allocates tasks to the technicians and ensures they are completed within budget with regard to the produc...

Few companies founded in 1902 are still going from strength to strength. Fewer still are leaders in more than 55 markets. And with one billion adult smokers around the world, we manufacture the cigarettes chosen by around one in eight of them. We take our business and our impact very seriously ROLE POSITIONING AND OBJECTIVES The ESA SC is currently undergoing significant organisational change, th...

Summit Recruitment and Search Africa is a leading Recruitment and Executive Search agency head quartered in Kenya providing outstanding talent to a wide range of companies and NGO's in various business sectors across Africa.Our client, a fast-growing boutique hotel, is looking to recruit a The successful candidate will be responsible for planning and supervising the activities of the workforce, e...

Summit Recruitment and Search Africa is a leading Recruitment and Executive Search agency head quartered in Kenya providing outstanding talent to a wide range of companies and NGO's in various business sectors across Africa.Our client a well-established charitable organization in Kenya, providing critical support to children and adults living with cancer is seeking toHe/she will be responsible fo...

Restaurant Cook Vacancy -Upperhill Ital GLOBAL - We are a comprehensive Human Capital and Quality Management Consultancy firm dedicated to helping organizations just like yours with their HR and Quality Management requirements. We believe in creating productive and fruitful relationships with our clients by adding value to your business to ensure that you get the very best return on your Human Ca...

Brief Description This position oversees Kenya Airways' Technology Operations teams, ensuring the availability, reliability, and security of information systems and technology services, with a primary focus on delivering resilient services and driving continuous improvement for customer satisfaction. Detailed Description This role involves developing organizational and technological goals, identi...

Job SummaryCard product invention and innovationCard product revenue and cost optimizationDriving the best CX for customers by ensuring the product has the best capabilities and features.Engagement of schemes, processors, MNOs, payment gateways and Fintech's to drive product development and enhance product user experience.Product development and innovation to drive new revenue streams and sustain...

Job Description Role overview To Focus on achieving various business objectives to ensure smooth and efficient functioning of the Operations units. The incumbent will: Operational Efficiency: Streamlining processes and workflows to enhance overall efficiency and reduce operational costs. Regulatory Compliance: Ensuring that all operations adhere to industry regulations and compliance standards, m...

Brief DescriptionThis position oversees Kenya Airways' Technology Operations teams, ensuring the availability, reliability, and security of information systems and technology services, with a primary focus on delivering resilient services and driving continuous improvement for customer satisfaction.Detailed DescriptionThis role involves developing organizational and technological goals, identifyi...

Few companies founded in 1902 are still going from strength to strength. Fewer still are leaders in more than 55 markets. And with one billion adult smokers around the world, we manufacture the cigarettes chosen by around one in eight of them. We take our business and our impact very seriously. We know the tobacco industry is a controversial one, and so it s all the more important that we act res...

He/She will be tasked with maximizing the company revenue generation and optimizing resource allocation (marketing and trade-marketing investments, SG&A). You will provide the Africa Head Office with support functions by having a deep understanding of the market forces and business performance and supporting the strategic decision-making process. Along with the local Operations Business Partner a...

Job Purpose:Reporting to the Head of Emerging Consumers Innovation, the role holder will be responsible for developing assigned channel(s), managing property insurance initiatives, and growing regional presence & diversifying product portfolio to provide sales and operations related support growth of climate insurance with an aim of growing the revenue and number of customers within the emerging ...