Customer Service Representative jobs in Nairobi

Key Duties and Responsibilities: 1. Patient Interaction: Warmly greet patients upon arrival and departure. Address and resolve patient inquiries, concerns, and complaints in a timely and professional manner. Ensure patients feel comfortable and informed about their appointments and treatments. Provide information on dental services, insurance coverages, and payment options. 2. Appointment Managem...

As a Customer Care Representative at our Dental Clinic Front Desk, you'll manage patient interactions and handle clinic financial transactions. We're seeking detail-oriented professionals with excellent communication skills.

The key duties and responsibilities for the position include; 1. Customer engagement through calls 2. Customer calls backs for data verification 3. Keep track of assigned accounts to identify outstanding debts 4. Negotiate pay off deadlines or payment plans 5. Manage multiple delinquent accounts and implement debt collection strategies 6. Ensure policies and procedures for debt recovery are follo...

Cigna is a global health service company, dedicated to helping the people we serve improve their health, well-being and sense of security. Cigna has almost 40,000 employees who service over 80 million customer relationships around the world. Within its international division, a dedicated unit headquartered in Belgium focuses on the needs of International Organisations. This unit is specialised in...

Customer Service Jobs In Kenya.Gross salary: Ksh 45k Ksh 60k,Our client is in a very well-reputed healthcare facility looking to hire a Customer Service Executive to provide customer interactions with the use of data and systems, and would be keen on someone who has the technical know-how to implement and improve these processes.Responsibilities Act as the first point of contact for clients. Hand...

Sales & Marketing Jobs In Kenya. Sales Representative,Reporting to: Sales Manager,Location: Nairobi, Nakuru, and Machakos,Gross Salary: Kes 160k 170k,Our client in the Wines and Spirit industry seeks to hire a Sales Representative to support the Sales Manager in planning, delivering, and monitoring the Sales of a specific off-trade segment, by client, brand, and SKU.Key Responsibilities: Implemen...

Net Salary: 40-50k,Our client is new jewellery store in Nairobi seeking to hire an experienced Sales Representative who will be responsible for sales of the shop while ensuring customer satisfaction.Key Responsibilities Achieve or exceed daily, weekly, and monthly sales goalsHandle all aspects of customer service, including handling customer complaints and concerns in a professional and timely ma...

Nawiri African Sprouts Limited Fast Credit is looking to fill in the above positions with dynamic, self-driven and results oriented individuals with skills in customer management and tele-collections.

Answers incoming customer calls regarding service questions and general client concerns.Ensuring all internal calls are redirected to the main extension to avoid dropping of calls.Capturing walk in enquiries and reasons for visit in the system and ensuring clients are served within the set sla.Meet all customer needs and exceed expectations, upholding our strong reputationContinually expand your ...

Responsibilities-Respond to customer inquiries via phone, email, and live chat in a timely and professional manner.-Assist customers in navigating our services, providing accurate information, and resolving any issues or complaints.-Identify and escalate complex or unresolved issues to the appropriate department or supervisor for further assistance.-Maintain thorough and accurate customer records...

Our client in the Animal Feeds Industry is looking for a Sales Representative to generate revenue through sales while offering excellent customer experience.Key Responsibilities: Interact and consult with customers to guide them through the products.Represent the company for the sale of the products in a defined sales area.Meet sales targets consistently.Complete quotes, return email/voicemail, o...

Position: Direct Sales Representative-Paper, Industry: Manufacturing Industry, Location: Nairobi, Salary: 40k, Our client is a leading paper packaging manufacturer in Kenya and the East Africa region. They seek to hire a Direct Sales Representative will respond to walk in customers, attend to customer inquiries through social media i.e. emails, WhatsApp, Facebook, Instagram, X (Twitter) etc. by p...

Sales & Marketing Jobs In Kenya. Our client is among the leading distributors of all categories of power backup and solar products like UPS, Inverters, and Batteries, seeking a highly motivated sales representative to join our team with expertise to identify partners in retail sales and corporate sales.Responsibilities. Identify leads, manage prospects, and acquire new business.Conduct heavy pros...

Gross Salary: Kshs 60-75k plus attractive commissionsOur client is a Kenyan company which has been in operation for nearly ten years. They provide PPE, uniforms and branding solutions to a wide portfolio of customers ranging from multinationals, government, NGOs, banks, health institutions, telcos, insurance companies, manufacturers, and retailers. They seek to hire a driven Sales Representative ...

Sales & Marketing Jobs In Kenya. City Walk Ltd provide products of superior quality which connect directly to our customers sole to soul. We are the preferred business that offers one stop destination to pick the right pair of shoes for your whole familyAs the Online Sales Representative, your primary responsibility will be to engage with customers and drive online sales through various digital c...

MARAMOJA is leading a revolutionary movement toward a socially-powered on-demand economy, built on Africa s core values of trust and relationships. Summary Do you thrive on building meaningful connections? As our Liaison Representative, you ll be the bridge between MARAMOJA for Schools and educational institutions. Your responsibilities include fostering relationships, addressing concerns, and en...

MARAMOJA is leading a revolutionary movement toward a socially-powered on-demand economy, built on Africa's core values of trust and relationships.Do you thrive on building meaningful connections? As our Liaison Representative, you'll be the bridge between MARAMOJA for Schools and educational institutions. Your responsibilities include fostering relationships, addressing concerns, and ensuring a ...

Sales & Marketing Jobs In Kenya.Title: Media Sales Representative,Industry: Media,Location: Nairobi,Gross Salary: 70k-80k,Our client is one of the biggest Kenyan news publishers with over 8M unique monthly visitors and ground-breaking advertising formats. They are looking to hire a Sales Representative who will be responsible for generating revenue through media salesKey Responsibilities: Meeting...

Title: Sales Representative Courier Services,Industry: Logistics,Location: Nairobi,Gross Salary: Kshs 30k,Our client is a motorcycle courier service company. They are seeking to hire an enthusiastic, motivated, and result-driven Sales Representative to sell and market their courier services. Key Responsibilities Establish, develop, and maintain positive business and customer relationships.Continu...

They seek to hire a Direct Sales Representative who will respond to walk-in customers, attend to customer inquiries through social media i.e. emails, WhatsApp, Facebook, Instagram, X (Twitter) etc. by providing product information, price and delivery timelines. Responsibilities Answer customers' questions about products, prices, availability and product uses. Meeting daily, weekly, and monthly sa...

Sales & Marketing Jobs In Kenya. Salary: 40k,Our client is a leading paper packaging manufacturer in Kenya and the East Africa region. They seek to hire a Direct Sales Representative who will respond to walk-in customers, attend to customer inquiries through social media i.e. emails, WhatsApp, Facebook, Instagram, X (Twitter) etc. by providing product information, price and delivery timelines.Res...

Sales & Marketing Jobs In Kenya. Title: Branch Sales Representative Solar,Industry: Water Engineering,Location: Kenya Branch Network,Reporting to: Branch Manager,Gross Salary: Kshs 60k -70k,Our client is a leading supplier of water-related equipment. They are looking to hire a Branch Sales Representative to help drive sales.Responsibilities Generate sales leads for the company s solutions and pro...

Sales & Marketing Jobs In Kenya.Title: Senior Sales Representative Renewable Energy,Industry: Renewable Energy,Location: Naivasha,Gross Salary: Ksh 200,000 250,000,Our client in the Renewable Energy Industry is looking for an experienced, ambitious, and energetic person to join our existing sales team to focus on Food Service clients. The primary focus of this position is to drive the growth of t...

JOB PURPOSE: Implementation of Bowip Agencies sales and distribution strategies, including delivery and display of the products in the assigned territory. KEY OBJECTIVES: Meet and exceed set sales targets for your assigned region Develop and maintain customer relationships with store owners, managers, and employees Daily strict adherence and completion of assigned route/itinerary(s) Ensure that s...