Customer care service jobs in Nairobi

At Heritage where we provide short term insurance products, we pride ourselves on our history of claims payment. This was recently recognized when we won the award for Outstanding Insurance Underwriter in Claims Settlement as nominated by members of the Association of Insurance Brokers of Kenya. We are also rated AA- by Global Rating Company (GRC), for amongst other reasons, our high claims payin...

We deliver high quality solutions to our customers and we are leaders in the logistics industry. Join us and become a part of our great team. Your Role The Air Logistics Customer Care Expert is responsible for ensuring that our customers experience is a positive one each and every time they engage with Kuehne Nagel Your Responsibilities Monthly closing and analysis of the Department Gross Profit....

Vacancy No. AFGM/16/2023 (1post)-Permanent and Pensionable Duties and Responsibilities Guiding visitors to designated offices and areas; Issuing visitors passes; Manning the reception desk; Maintaining good ambience in the reception area; Profiling visitors; Receiving and directing telephone calls. Responding to visitors' queries and telephone inquiries; Receiving, screening, guiding and directin...

Key Duties and Responsibilities: 1. Patient Interaction: Warmly greet patients upon arrival and departure. Address and resolve patient inquiries, concerns, and complaints in a timely and professional manner. Ensure patients feel comfortable and informed about their appointments and treatments. Provide information on dental services, insurance coverages, and payment options. 2. Appointment Managem...

With approximately 69,000 employees at more than 1,200 locations in over 100 countries, the Kuehne Nagel Group is one of the world s leading logistics companies. Its strong market position lies in the seafreight, airfreight, contract logistics and overland businesses, with a clear focus on providing IT-based integrated logistics solutions. Your Role The Air Logistics Customer Care Expert is respo...

With approximately 69,000 employees at more than 1,200 locations in over 100 countries, the Kuehne Nagel Group is one of the world's leading logistics companies. Its strong market position lies in the seafreight, airfreight, contract logistics and overland businesses, with a clear focus on providing IT-based integrated logistics solutions.Your Role The Air Logistics Customer Care Expert is respon...

The Anti-Female Genital Mutilation Board (herein after referred to as the Board ) is a semi autonomous government agency that was established in December 2013 following the enactment of the Prohibition of Female Genital Mutilation Act, 2011. It is in the Ministry of Public Service, Youth and Gender Affairs. Vacancy No. AFGM/16/2023 (1post)-Permanent and Pensionable Duties and Responsibilities Gui...

As a Customer Care Representative at our Dental Clinic Front Desk, you'll manage patient interactions and handle clinic financial transactions. We're seeking detail-oriented professionals with excellent communication skills.

Job Description JOB PURPOSE To ensure smooth floor operations and patient flow within the hospital through the provision of excellent customer experience practices. MAIN DUTIES AND RESPONSIBILITIES Ensuring every customer of Premier Hospital receives the Premier Experience. Educate colleagues on the various ways to humanize patient experience based on feedback from individual patients and their f...

Customer Service Jobs In Kenya. Job PurposeTo ensure smooth floor operations and patient flow within the hospital through the provision of excellent customer experience practices.Main Duties And Responsibilities Ensuring every customer of Premier Hospital receives the Premier Experience.Educate colleagues on the various ways to humanize patient experience based on feedback from individual patient...

Responsibilities-Respond to customer inquiries via phone, email, and live chat in a timely and professional manner.-Assist customers in navigating our services, providing accurate information, and resolving any issues or complaints.-Identify and escalate complex or unresolved issues to the appropriate department or supervisor for further assistance.-Maintain thorough and accurate customer records...

IntroductionAga Khan University Hospital, Nairobi is a private not-for-profit teaching hospital that provides tertiary and secondary level healthcare services. It is the first hospital in East Africa to be accredited by the Joint Commission International from the USA. The University Hospital has been providing high quality care for the people of East Africa and beyond for over 60 years. Under The...

Avenue Hospital was founded in 1995 for the purpose of managing the outpatient department at the Hospital, and to extend medical services to corporate clientele through an innovative concept of Managed Healthcare.Job Objective/Purpose Monitor ongoing quality, productivity, efficiency and cost effectiveness of services and liaison person with third party payers.Key Responsibilities Conducts daily ...

Job Description Proper handling of front office roles and ensure First Class Customer Experience at all times.Timely escalation rate of customer enquiries and complains to relevant persons and ensures closure. Share product knowledge to customers.Conduct after sales surveys and compiling of reports/complaints/recommendations to help the company improve customer experience.Contact clients who visi...

Gap Recruitment Services Limited is a leading recruitment firm in Kenya where International and local companies find just the right fit talent. Job Purpose: Are you a dynamic and results-oriented individual with a passion for sales and technology? We are seeking a motivated Technical Sales Representative to join our team. As a key member reporting to the Business Development Lead, you will play a...

Aga Khan University Hospitals in Karachi, Pakistan and Nairobi, Kenya are private, not-for-profit institutions providing high quality health care. The Main Hospitals serve as the principal sites for clinical training for the University s Medical Colleges and Schools of Nursing and Midwifery in Pakistan and East Africa. Job Purpose: Supervise daily operations of all patients services staff to ensu...

Engineering Jobs In Kenya. Premier Hospital is a tertiary care facility situated in Mombasa City along Links Road in Nyali area. Since its inception in 2017, the hospital has experienced tremendous growth due to its operating philosophy which is anchored on compassion, care and competence. One of our key area of focus is customer experience. Qualified candidates are hereby invited to apply for th...

Management of vehicle service teams, including service writers and technicians, to deliver the best service experience on the market.Be accountable to spare parts inventories, overseeing stock keeper performance, stock accuracy, and order reception irregularities.Management of roadside care teams including vehicle upkeep and performance efficiency.Process experimentation resulting in continuous i...

Aga Khan University Hospitals in Karachi, Pakistan and Nairobi, Kenya are private, not-for-profit institutions providing high quality health care. The Main Hospitals serve as the principal sites for clinical training for the University's Medical Colleges and Schools of Nursing and Midwifery in Pakistan and East Africa. Our Vision of Aga Khan University Hospital, Nairobi is to be the premier, tert...

Avenue Hospital was founded in 1995 for the purpose of managing the outpatient department at the Hospital, and to extend medical services to corporate clientele through an innovative concept of Managed Healthcare.Job Objective/PurposeEnsure delivery of superior customer experience at all points of the patient journey and lead innovation and creativity towards continuous service improvement, clien...

Cigna is a global health service company, dedicated to helping the people we serve improve their health, well-being and sense of security. Cigna has almost 40,000 employees who service over 80 million customer relationships around the world. Within its international division, a dedicated unit headquartered in Belgium focuses on the needs of International Organisations. This unit is specialised in...

PACIS Insurance Company Limited was incorporated in Kenya in October 2004 and licensed to do business in August 2005 It is an initiative of the Catholic Church with a vision to be the icon of reliability and trustworthiness.Purpose of the jobProvide superior customer experience by efficiently and effectively managing clients and medical provider requests, queries and enquiries.To process medical ...

Requisition ID 48276Position Type FT PermanentRecruiter #LI-TS1Posting Type LI About KerryKerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of people across the world. Our vision is to be our customers' most value...

IntroductionAga Khan University Hospital, Nairobi is a private not-for-profit teaching hospital that provides tertiary and secondary level healthcare services. It is the first hospital in East Africa to be accredited by the Joint Commission International from the USA. The University Hospital has been providing high-quality care for the people of East Africa and beyond for over 60 years.Under The ...