Head of customer operations jobs

Brief Description This position oversees Kenya Airways' Technology Operations teams, ensuring the availability, reliability, and security of information systems and technology services, with a primary focus on delivering resilient services and driving continuous improvement for customer satisfaction. Detailed Description This role involves developing organizational and technological goals, identi...

Standard Bank Group is the largest African banking group by assets offering a full range of banking and related financial services. "Africa is our home, we drive her growth Our vision is to be the leading financial services organisation in, for and across Africa, delivering exceptional client experiences and superior value. This sets the primary goals and standard of excellence we intend to achie...

Brief Description This position oversees Kenya Airways' Technology Operations teams, ensuring the availability, reliability, and security of information systems and technology services, with a primary focus on delivering resilient services and driving continuous improvement for customer satisfaction. Detailed Description This role involves developing organizational and technological goals, identi...

Job Description Role overview To Focus on achieving various business objectives to ensure smooth and efficient functioning of the Operations units. The incumbent will: Operational Efficiency: Streamlining processes and workflows to enhance overall efficiency and reduce operational costs. Regulatory Compliance: Ensuring that all operations adhere to industry regulations and compliance standards, m...

Brief DescriptionThis position oversees Kenya Airways' Technology Operations teams, ensuring the availability, reliability, and security of information systems and technology services, with a primary focus on delivering resilient services and driving continuous improvement for customer satisfaction.Detailed DescriptionThis role involves developing organizational and technological goals, identifyi...

Head of Operations & Customer Fulfilment Role at Volt Management Services Limited

RoleoverviewTo Focus on achieving various business objectives to ensure smooth and efficient functioning of the Operations units.The incumbent will:Operational Efficiency: Streamlining processes and workflows to enhance overall efficiency and reduce operational costs.Regulatory Compliance: Ensuring that all operations adhere to industry regulations and compliance standards, minimizing legal risks...

Cigna is a global health service company, dedicated to helping the people we serve improve their health, well-being and sense of security. Cigna has almost 40,000 employees who service over 80 million customer relationships around the world Role overview To Focus on achieving various business objectives to ensure smooth and efficient functioning of the Operations units. The incumbent will: Operat...

Kenya Commercial Bank Limited is registered as a non-operating holding company which started operations as a licensed banking institution with effect from January 1, 2016. The holding company oversees KCB Kenya incorporated with effect from January 1, 2016 and all KCB s regional units in Uganda, Tanzania, Rwanda, Burundi, Ethiopia and South Sudan KEY RESPONSIBILITIES A visionary, provide leadersh...

Monitoring standards of nursing care and other support services to ensure delivery of quality patient care Developing and implementing unit budget and ensuring operations are within the budget Addressing issues and concerns within the section to ensure both internal and external customer satisfaction Submitting monthly activity reports to the management Updating staff on health and safety require...

JOB PURPOSEThe jobholder will Coordinate with the Head Branches in implementing and carrying out bank policy and procedures with respect to overall operations of the branch. The role is responsible for business development within the branch market to meet or exceed business development goals; development, coaching and discipline of staff to assure appropriate proper branch sales and customer serv...

Summit Recruitment and Search Africa is a leading Recruitment and Executive Search agency head quartered in Kenya providing outstanding talent to a wide range of companies and NGOs in various business sectors across Africa.Our client an Agri chemicals company is seeking to hire a Sales Executive (Agrichemicals) to be based in Nairobi. The role holder will play a pivotal role in driving sales and ...

Main DutiesMonitoring standards of nursing care and other support services to ensure delivery of quality patient careDeveloping and implementing unit budget and ensuring operations are within the budgetAddressing issues and concerns within the section to ensure both internal and external customer satisfactionSubmitting monthly activity reports to the managementUpdating staff on health and safety ...

Summit Recruitment and Search Africa is a leading Recruitment and Executive Search agency head quartered in Kenya providing outstanding talent to a wide range of companies and NGOs in various business sectors across Africa.Our client number one spa offering holistic and professional spa treatments is seeking a Stock and Inventory Manager to cut across their spa branches in Kenya. The role holder ...

Job Summary To be responsible for overseeing the smooth day-to-day operations at the branch, ensuring quality operations related to sales, approval, disbursement and collection of loans Job Details Critical Deliverables /Core Accountabilities and Responsibilities Formulates and aligns the branch business strategy to the Country's strategic plan. Responsible and accountable for the day-to-day runn...

Qualifications A degree, diploma, or equivalent qualification in Business Management, Accounting, or related field. Experience of 8 years and above in the industry. Management experience of teams of 40 and above. Proficiency in handling financial transactions, managing budgets, and analyzing sales data. Knowledge of safety regulations, environmental guidelines, and compliance standards in the gas...

Job Description Qualifications A degree, diploma, or equivalent qualification in Business Management, Accounting, or related field. Experience of 8 years and above in the industry. Management experience of teams of 40 and above. Proficiency in handling financial transactions, managing budgets, and analyzing sales data. Knowledge of safety regulations, environmental guidelines, and compliance stan...

The Mater Hospital was opened in 1962 by the Sisters of Mercy, a Catholic Order of Nuns originating from Ireland, three years after registering themselves as the Registered Trustees of an entity under the Perpetual Succession Act (the succeeding legislation after independence). Main Duties Monitoring standards of nursing care and other support services to ensure delivery of quality patient care D...

Brites Management Services Limited is one of the best leading Recruitment and HR consultancy companies in Nairobi, Kenya. We are registered and incorporated under Companies Act (Cap. 486) and we provide a complete range of HR Solutions. Our sole focus is to simplify the complexities of the HR department and help companies concentrate on the core business as we handle HR tasks more efficiently and...

Superior and unrivalled support for our LPG customers. This covers areas of installations and conversions, safety audits on your premises, bespoke LPG solutions to fit your requirements and give best value, maintenance and support to ensure all runs smoothly Qualifications A degree, diploma, or equivalent qualification in Business Management, Accounting, or related field. Experience of 8 years an...

The Co-operative Bank of Kenya Limited is incorporated in Kenya under the Company Act and is also licensed to do the business of banking under the Banking Act. The Bank was initially registered under the Co-operative Societies Act at the point of founding in 1965. This status was retained up to and until June 27th 2008 when the Banks Special General Meeting resolved to incorporate under the Compa...

As Executive Chef, you will establish and execute the strategic operations of the culinary section for the Fairmont Mount Kenya Safari Club in Kenya, enhancing the local authenticity and locally sourced products to deliver a unique guests experience through a culinary journey.In this role you will work closely with the Director of Operations to ensure that the each of the culinary vision for the ...

Trident Insurance Company Limited (TICL) is incorporated in Kenya and licensed to transact General Insurance business. It was licensed and began full operations in 1982. Trident Insurance has a team of highly qualified, dynamic and experienced staff who offer professional and personalized insurance services efficiently. Our operations are run on a customized automated systems to provide effective...

Summit Recruitment and Search Africa is a leading Recruitment and Executive Search agency head quartered in Kenya providing outstanding talent to a wide range of companies and NGOs in various business sectors across Africa.Our client, providing analysis, assessments, and specialized consultancy to enable companies to mitigate threats & risks in Kenya and Sub-Saharan Africa, is seeking to recruit ...