Customer service jobs. Jubilee Insurance was established in August 1937, as the first locally incorporated Insurance Company based in Mombasa in 1937. Jubilee Insurance has spread its sphere of influence throughout the region to become the largest Composite insurer in East Africa, handling Life, Pensions, general and Medical insurance.Job Ref. No: JAML020 Role Purpose The role holder will interac...
Reports to: Legal Manager AMG Realtor is seeking to hire a Customer Service Assistant who will be responsible for providing administrative support to the Legal Department on client documentation. Responsibilities: Ongoing review of client files to ensure that the correct client engagement procedures are followed by the Relationship Managers ( RM s) and that all the necessary support documentation...
Tetra Pak†is one of three companies in the Tetra Laval Group a private group that started in Sweden. The other two companies are DeLaval and Sidel. Tetra Laval is headquartered in Switzerland.†Together with our customers we make food safe and available, everywhere Summary Tetra Pak East Africa has an exciting opportunity for an experienced Customer Service Representative who will drive order ...
Customer service representative job. Tetra Pak East Africa has an exciting opportunity for an experienced Customer Service Representative who will drive order Management and design handling operational performance within a assigned portfolio of customers and work on a continuous improvement approach towards process improvement opportunities. The successful candidate will be based in Nairobi, Keny...
United Nations and regional organizations; provides administrative and other support services to the United Nations Environment Programme (UNEP) and the United Nations Human Settlements Programme (UN-Habitat); provides joint and common services to other organizations of the United Nations system in Kenya, as applicable; and manages and implements the programmes of administration, conference servi...
Duties and ResponsibilitiesLearn with passion and diligence new business scenarios and process to constantly improve his/her ability to deliver an outstanding customer experienceShare the Values of Integrity, Respect, Innovation, Professionalism and Commitment and apply them on his/her daily working and personal lifeUnderstand in deep the assigned role and provide his/her best effort to fulfil th...
Customer service jobs in Nairobi. Your opportunity Sidel is looking for a self motivated Cluster Customer Success Specialist / Customer Care Manager who will be part of the Customer Management organization reporting to the Lead Customer Care Manager. The incumbent will be responsible for supporting customer requests for emergencies, troubleshooting and technical assistance during the warranty and...
Lintons Beauty World is East Africa s premier distributor and retailer of high-end beauty and skin care products. We carry brands such as Estée Lauder, Clinique, Black Up, Black Opal, Nimue, Mary Kay, Clarins and many more. Responsibilities Deliver quality customer experience Devise and implement offline and online marketing strategies to increase walk-ins and brand visibility Drive sales team an...
Old Mutual Kenya is based in Nairobi and is part of a larger group that offers solutions in long-term savings, asset management and investment. We offer solutions to individuals and corporates underpinned by our core values which are: Respect, Integrity, Accountability and Pushing beyond boundaries. Summary Working closely with the Regional Business Manager, and Senior Management, manages the Sal...
We are seeking a professional with proven track record in duty management with aviation services with a service delivery orientation that will lead, motivate, engage and inspire all staff across multiple teams to ensure the delivery of great customer experiences in line with Swissport formula. Main Responsibilities Plan and deploy resources to ensure that we are collectively successful by produci...
Duties and ResponsibilitiesLearn with passion and diligence new business scenarios and process to constantly improve his/her ability to deliver an outstanding customer experienceShare the Values of Integrity, Respect, Innovation, Professionalism and Commitment and apply them on his/her daily working and personal lifeUnderstand in deep the assigned role and provide his/her best effort to fulfil th...
Gap Recruitment Services Limited is a leading recruitment firm in Kenya where International and local companies find just the right fit talent. Job Purpose: As a Sales Executive specializing in off-plan real estate, you will play a crucial role in driving sales and promoting our projects to prospective buyers. Your primary responsibility will be to generate leads, nurture client relationships, an...
Customer service jobs. Social Discovery Group is the world s largest group of social discovery companies which unites more than 50 brands. For more than 20 years, we have been creating premium international dating services and social discovery apps with a focus on video streaming, AI technologies, entertainment, and game mechanics. Our product portfolio includes Dating.com, Cupid Media, Dil Mil, ...
We are seeking a professional with proven track record in duty management with aviation services with a service delivery orientation that will lead, motivate, engage and inspire all staff across multiple teams to ensure the delivery of great customer experiences in line with Swissport formula.Main ResponsibilitiesPlan and deploy resources to ensure that we are collectively successful by producing...
Brites Management Services Limited is one of the best leading Recruitment and HR consultancy companies in Nairobi, Kenya. We are registered and incorporated under Companies Act (Cap. 486) and we provide a complete range of HR Solutions Salary RangeKSh 50,000 KSh 100,000/month Duties and Responsibilities Learn with passion and diligence new business scenarios and process to constantly improve his/...
Applications are invited from candidates to fill the above position of Service Delivery Lead, Freighter Operations based at Jomo Kenyatta International Airport. MAIN RESPONSIBILITIESFull responsibility for delivering effective cargo services solutions to our freighter customers according to the agreed contract and Service Level Agreements (SLA)Lead, motivate and manage staff to deliver the agreed...
Gap Recruitment Services Limited is a leading recruitment firm in Kenya where International and local companies find just the right fit talent. Job Purpose: As a Sales Manager specializing in off-plan real estate, you will play a pivotal role in leading and managing the sales team to achieve sales targets and promote our projects effectively. You will be responsible for developing and implementin...
Customer service jobs. Reports to: the COO,Location: Ruiru,Gross Salary: Ksh 35-40K, Our client is a Start-up in the ISP space and they are looking to hire a Client Support Executive. The successful candidate will ensure client satisfaction, address technical issues, and maintain strong customer relationships. You will be required to have a combination of technical knowledge, communication skills...
Swissport is the world s largest provider of ground and cargo handling services in the aviation industry. The company provides services on behalf of some 835 client-companies and handles around 230 million passengers and 3.9 million flights (movements) per year. Summary We are seeking a professional with proven track record in duty management with aviation services with a service delivery orienta...
About the role The Customer Service Representative will handle a high volume of incoming phone calls and assist customers with a variety of issues or inquiries and may be responsible for answering customer questions, resolving problems, and providing information about products or services. Additionally, Customer Service Representative will be responsible for tracking customer interactions, provid...
Job Summary:The Customer Relationship Officer (Inbound Inquiries) is responsible for managing inbound inquiries from various channels including but not limited to chats, Social media, WhatsApp, incoming calls, and leads generated from campaigns. The role involves processing inbound leads as well as following up on leads for conversion. The Customer Relationship Officer plays a critical role in pr...
Indepth Research Services (IRES) is an international training and consultancy organization with its head office in Nairobi, Kenya. IRES offers a comprehensive portfolio of technical training and education services designed for individuals, and organizations working in the agriculture; climate change and environment; disaster management; education; food and nutrition; health; humanitarian relief; ...
About the Customer Success Assistant roleThe Customer Success Assistant will be involved in a proactive and client-focused approach, aiming to build long-term relationships and ensure clients feel supported throughout their insurance journey, responsible for handling questions, comments, and complaints regarding the Incourage platform. The successful candidate will be ideally required to start AS...
Court Clerk- (Nairobi) Ital GLOBAL - We are a comprehensive Human Capital and Quality Management Consultancy firm dedicated to helping organizations just like yours with their HR and Quality Management requirements. We believe in creating productive and fruitful relationships with our clients by adding value to your business to ensure that you get the very best return on your Human Capital spend....