Customer Service Associate jobs in Nairobi

Purpose The role holder ensures customer service delivery levels are as per the Bank s prescribed standard, customer satisfaction and retention Primary Responsibilities Receive, verify, Authenticate, call back and processing thereof of all instructions delivered at the branch. Eg RTGS, TT, FDR, Forex conversions, stop payments, Treasury Bills, cheque book requests, card applications. Preparing au...

Receive, verify, Authenticate, call back and processing thereof of all instructions delivered at the branch. Eg RTGS, TT, FDR, Forex conversions, stop payments, Treasury Bills, cheque book requests, card applications.Preparing audit confirmations, certificate of balance, interest certificate and opinion letters for customers.Ensuring the completion of all Account opening Documentation and followi...

I&M Bank is a leading Commercial bank headquartered in Kenya with a growing regional presence. The Bank offers a wide range of commercial banking and financial products and services and prides itself on introducing innovative products and services based on the needs of its customers. We are seeking to recruit a competent and highly motivated individual with extensive experience and abilities to s...

I&M Bank is a wholly owned subsidiary of I&M Holdings Limited, a publicly quoted company at the Nairobi Securities Exchange (NSE). The bank possesses a rich heritage in banking. Purpose The role holder ensures customer service delivery levels are as per the Bank s prescribed standard, customer satisfaction and retention Primary Responsibilities Receive, verify, Authenticate, call back and process...

Fresh Life works with municipalities and urban residents to develop and scale safe, citywide inclusive and financially sustainable sanitation solutions in fast growing cities starting with Nairobi, Kisumu and Eldoret in Kenya. About the Role The objective of this role is to expand our franchise network, by identifying and selling our sanitation products and services. The Sales Associate is respon...

About the RoleThe objective of this role is to expand our franchise network, by identifying and selling our sanitation products and services. The Sales Associate is responsible for customer acquisition and retention, leading the sales and customer life cycle including generating leads, pursuing opportunities, closing deals, managing the resulting customer relationships, and collecting future recu...

Job Purpose The position is responsible for processing cash receipts, cash payments, cheque receipts and VAT payments as well as prepaid and multi-currency cards, credit cards and in-house cheques accurately to achieve good customer service, quick transaction turnaround time while offering the best service, mitigating the risks such as cash shortages and adhering to standard operating procedures ...

Kopo Kopo is hiring a number of Operations Associates to strengthen the company s ability to serve its customers. The role will combine aspects of customer service and operations duties. Ultimately, you will be responsible for quickly solving problems for businesses that rely on Kopo Kopo s technology. You will ensure that Kopo Kopo s information systems are kept up to date, and will engage proac...

We believe in making it simpler for businesses to operate. That's been our goal since 2012, whenwe partnered with Safaricom to bring Lipa Na M-Pesa Buy Goods service to businesses throughout Kenya.Our efforts have not stopped there we seek to understand the challenges that our business customersface and build technology tools to help them overcome those challenges. We get insights through listeni...

Working at NTT Key Roles and Responsibilities: Receives instruction to apply a level of project management principles and expertise to the management of bids including the management of resources, timeframes, risk, quality and governance Contributes to the management of all aspects and stages related to bids (particularly proposal documentation), including: Initiation and planning - Develops skil...

PATH is an international organization that drives transformative innovation to save lives and improve health, especially among women and children. Responsibilities: Develop communication materials from concept to completion through research, writing, editing, and proofreading content e.g. newsletters, fact sheets, messaging, briefs, infographics, videos, and project documentation such as presenta...

Working at NTTKey Roles and Responsibilities:Receives instruction to apply a level of project management principles and expertise to the management of bids including the management of resources, timeframes, risk, quality and governanceContributes to the management of all aspects and stages related to bids (particularly proposal documentation), including:Initiation and planning - Develops skills t...

NTT Ltd. is a leading, global technology services company. In a constantly evolving world, technology doesn't stand still. And nor do we. Every wave of change is an opportunity to transform your business today, so you can reshape the outcomes of tomorrow. As a global technology services provider, we help our people, clients, and communities do great things with technology to enable a more secure ...

NTT Ltd. is a leading, global technology services company. In a constantly evolving world, technology doesn t stand still. And nor do we. Every wave of change is an opportunity to transform your business today, so you can reshape the outcomes of tomorrow. As a global technology services provider, we help our people, clients, and communities do great things with technology to enable a more secure ...

Job PurposeThe position is responsible for processing cash receipts, cash payments, cheque receipts and VAT payments as well as prepaid and multi-currency cards, credit cards and in-house cheques accurately to achieve good customer service, quick transaction turnaround time while offering the best service, mitigating the risks such as cash shortages and adhering to standard operating proceduresPr...

I&M Bank is a leading Commercial bank headquartered in Kenya with a growing regional presence. The Bank offers a wide range of commercial banking and financial products and services and prides itself on introducing innovative products and services based on the needs of its customers. We are seeking to recruit a competent and highly motivated individual with extensive experience and abilities to s...

I&M Bank is a wholly owned subsidiary of I&M Holdings Limited, a publicly quoted company at the Nairobi Securities Exchange (NSE). The bank possesses a rich heritage in banking. Job Purpose The position is responsible for processing cash receipts, cash payments, cheque receipts and VAT payments as well as prepaid and multi-currency cards, credit cards and in-house cheques accurately to achieve go...

Job Description Your key role in operations Build and maintain relationships with customers and transporters Achieve high customer service and proper transporter management Address general customer requests and operations issues Manage customer transactions including trips and after-sale service Communicate effectively and efficiently with customers and team members Maintaining exemplary operatio...

Your key role in operationsBuild and maintain relationships with customers and transportersAchieve high customer service and proper transporter managementAddress general customer requests and operations issuesManage customer transactions including trips and after-sale serviceCommunicate effectively and efficiently with customers and team membersMaintaining exemplary operational recordsYour qualif...

Senga is a logistics software and services company catering to businesses shipping in Africa. Our goal is to simplify and ease the supply chain and logistics experience for the businesses that we serve, from the movement of goods to the software tools used to manage the workflows that help our customers get products to their customers. Your key role in operations Build and maintain relationships ...

Our environment We are a young, agile company going after a large opportunity and we aim to be the best technology-enabled logistics company in Africa. We are trying and testing new things which means that our environment is ambitious and unpredictable. A dynamic nature is required of each team member. We expect each Senga member to be a key contributor to the company and to persistently aim for ...

POSITION SUMMARY:HIAS Kenya is seeking a hairdressing tutor who will teach basic skills to residents, focusing on various techniques for hairdressing.ESSENTIAL FUNCTIONS:Develop a curriculum jointly with the Centre Manager, the MHPSS Associate on modules that suit the needs of the residents.Teach salon etiquette eg. Customer service and time management.Advise on the items required for teaching.Ma...

POSITION SUMMARY: HIAS Kenya is seeking a hairdressing tutor who will teach basic skills to residents, focusing on various techniques for hairdressing. ESSENTIAL FUNCTIONS: Develop a curriculum jointly with the Centre Manager, the MHPSS Associate on modules that suit the needs of the residents. Teach salon etiquette eg. Customer service and time management. Advise on the items required for teachi...

HIAS is the global Jewish nonprofit organization that protects refugees including women and children, and ethnic, religious, and sexual minorities whose lives are in danger for being who they are. POSITION SUMMARY: HIAS Kenya is seeking a hairdressing tutor who will teach basic skills to residents, focusing on various techniques for hairdressing. ESSENTIAL FUNCTIONS: Develop a curriculum jointly ...