Customer Service Advisor jobs in Nairobi

Hiring Organization: Kenindia Insurance Company Job Title: Insurance Financial Advisor Industry: Insurance Location: Nairobi Are you a dynamic, motivated individual looking to carve out a successful career in the financial industry? Look no further! We are currently seeking talented individuals to join our team in a promising Insurance Financial Career Opportunity. Responsibilities As Insurance F...

Are you a dynamic, motivated individual looking to carve out a successful career in the financial industry? Look no further! We are currently seeking talented individuals to join our team in a promising Insurance Financial Career Opportunity. Responsibilities As Insurance Financial Advisor you will be responsible for promoting and selling various insurance products to potential clients: Prospecti...

Role Description The Car Care team has grown significantly over the last months and is taking more external work i.e vehicle fixes and inspections, consequently the team is becoming more client facing and as such the requires a personable vehicle Service Advisor who can guide clients through their Car Care customer journey, and act as the liaison between our customers and our internal team as wel...

SBM Bank Kenya is a leading and trusted financial institution with an international footprint, headquartered in Mauritius and positioned to offer an unprecedented banking experience in Kenya to niche Retail, SME and corporate clients. Following approval by the Central Bank of Kenya, the bank started its operations in Kenya in May 2017 and currently has a branch network of 41 branches countrywide ...

Job Purpose The role holder will be responsible for delivering seamless world class customer experience across all customer touch points with utmost level of consistency & professionalism. Key Responsibilities Customer Experience Available and able to respond in a prompt, timely, friendly, supportive and helpful manner to all customers who walk into the branch and project a professional, warm and...

Understand customer needs and coordinate with the internal team to ensure customer requests are fulfilled.Result: Complete data about the car and the customer enables the team to fully meet customer expectations.Schedule bookings for maintenance, servicing, or diagnostic inspection for our customers.Result: All customer requests are scheduled with full information in the CRM.Receive all customers...

Job PurposeThe role holder will be responsible for delivering seamless world class customer experience across all customer touch points with utmost level of consistency & professionalism.Key ResponsibilitiesCustomer ExperienceAvailable and able to respond in a prompt, timely, friendly, supportive and helpful manner to all customers who walk into the branch and project a professional, warm and fri...

Role DescriptionThe Car Care team has grown significantly over the last months and is taking more external work i.e vehicle fixes and inspections, consequently the team is becoming more client facing and as such the requires a personable vehicle Service Advisor who can guide clients through their Car Care customer journey, and act as the liaison between our customers and our internal team as well...

SBM Bank Kenya is a leading and trusted financial institution with an international footprint, headquartered in Mauritius and positioned to offer an unprecedented banking experience in Kenya to niche Retail, SME and corporate clients Job Purpose The role holder will be responsible for delivering seamless world class customer experience across all customer touch points with utmost level of consist...

Opticom designs and deploys integrated security solutions using a combination of the latest future-proof technologies and drawing on our 25 years combined experience in Kenya and the United Kingdom in security, to deliver a comprehensive protection management service. Opticom (K) Limited is a wholly owned subsidiary of Optimum Group Partnerships incorporated in the United Kingdom. For more than 1...

Oracle Corporation is an American multinational computer technology corporation, headquartered in Redwood City, California. Location: Nairobi, Kenya or Johannesburg, South Africa Geographic area of responsibility: Kenya, Ethiopia, Nigeria and Ghana expanding to Middle East and Africa. Languages: Fluent spoken and written English language capability required SCOPE: Customer facing Has no direct re...

Pesapal provides a simple, safe and secure way for individuals and businesses to make and accept payments in Africa. Pesapal payments work on the internet and directly on the handset. Position Overview: As an Events Coordinator at Ticketsasa, you ll lead the management, development, and execution of a diverse portfolio of events to the highest standards. With a keen eye for detail, exceptional or...

Equity Bank is one of the region s leading banks whose purpose is to transform the lives and livelihoods of the people of Africa socially and economically by availing them modern and inclusive financial services that maximize their opportunities. With a strong footprint in Kenya, Uganda, Tanzania, Rwanda, South Sudan and DRC Congo, Equity Bank is now home to over 12 million customers the largest ...

Equity Bank Limited (The "Bank ) is incorporated, registered under the Kenyan Companies Act Cap 486 and domiciled in Kenya. The address of the Bank s registered office is 9th Floor, Equity Centre, P.O. Box 75104 - 00200 Nairobi. The Bank is licensed under the Kenya Banking Act (Chapter 488), and continues to offer retail banking, microfinance and related services. The Bank has subsidiaries in Ken...

Role Description The Car Care team has grown significantly over the last months and is taking more external work i.e vehicle fixes and inspections, consequently the client facing team is facing increased demands. At the same time, the team is relatively inexperienced in the industry and we struggle to balance (1) context-rich communication with (2) selling works and (3) managing customer expectat...

Job Purpose The Process Analyst is responsible for leading Process Reengineering initiatives across the Group. Specialized in analysis of business processes and workflows. The role works with business and projects to identify areas where complex business processes and performance can be developed or improved. It leverages BPM and Lean Six Sigma techniques, concepts, and tools to proactively assis...

Job Purpose The Process Analyst is responsible for leading Process Reengineering initiatives across the Group. Specialized in analysis of business processes and workflows. The role works with business and projects to identify areas where complex business processes and performance can be developed or improved. It leverages BPM and Lean Six Sigma techniques, concepts, and tools to proactively assis...

Role DescriptionThe Car Care team has grown significantly over the last months and is taking more external work i.e vehicle fixes and inspections, consequently the client facing team is facing increased demands. At the same time, the team is relatively inexperienced in the industry and we struggle to balance (1) context-rich communication with (2) selling works and (3) managing customer expectati...

Manage the reporting cycles for the GRBD, including but not limited to monthly GMC reports, EXCO papers and Board packs while ensuring adherence to reporting requirements, quality and timelines.Manage GRBD, agenda, prioritizing pressing matters that require direct attention and addressing any challenges or issues that can be resolved without further escalation, serving as a gatekeeper to the GRBD...

Equity Bank Limited (The Bank ) is incorporated, registered under the Kenyan Companies Act Cap 486 and domiciled in Kenya. The address of the Bank s registered office is 9th Floor, Equity Centre, P.O. Box 75104 00200 Nairobi. Job Purpose The Process Analyst is responsible for leading Process Reengineering initiatives across the Group. Specialized in analysis of business processes and workflows. T...

In this key position, you will be an integral part of our project implementation organization and a customer-facing representative of the company. You will be responsible for the end-to-end project implementation of our innovative solution, in such a way to meet or exceed our customer's reasonable expectations of the solution's technical and business benefits.You are a dynamic and enthusiastic ha...

Equity Bank Limited (The "Bank ) is incorporated, registered under the Kenyan Companies Act Cap 486 and domiciled in Kenya. The address of the Bank s registered office is 9th Floor, Equity Centre, P.O. Box 75104 - 00200 Nairobi. The Bank is licensed under the Kenya Banking Act (Chapter 488), and continues to offer retail banking, microfinance and related services. The Bank has subsidiaries in Ken...

Mercy Corps is a global humanitarian aid agency engaged in transitional environments that have experienced some sort of shock: natural disaster, economic collapse, or conflict. The Position This position works with the Regional HR Director to ensure effective HR business partnering for leaders across the East and Southern Africa Regional Office and the Country teams within the region. The Senior ...

Description Location: Any country in East & Southern Africa where Mercy Corps operates Position Status: Full time, Regular.Salary Level: Country National Salary ScaleAbout Mercy CorpsMercy Corps is powered by the belief that a better world is possible. To do this, we know our teams do their best work when they are diverse, and every team member feels that they belong. We welcome diverse backgroun...