Main duties will include, but not limited to the following:Respond to customer calls, emails and other messagesHandle queries received through other channels such as social media and live chatReply...
QualificationsWe're looking for people with customer service and contact centre experience, please do not apply unless you can demonstrate a strong background of helping customers and providing...
The Kenya revenue authority (KRA) was established by an act of parliament, chapter 469 of the laws of Kenya , which became effective on 1st July 1995 . The authority is charged with the...
Customer service jobs in Kenya. Customer service advisors/tellers , Caritas microfinance bank. Job purpose to efficiently handle customer transactions, maintaining customer satisfaction, maximize...
Customer service jobs in Kenya. Customer service advisors/tellers , Caritas microfinance bank. Job purposeto efficiently handle customer transactions, maintaining customer satisfaction, maximize...
Caritas microfinance bank is a licensed microfinance bank regulated by central bank of Kenya. Caritas MFB offers a full range of innovative and customized financial services with a special focus on...
The leading recruitment & training firm, specializing in the placement of candidates with clients around the world. Main duties will include, but not limited to the following: Respond to customer...
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The customer support manager is responsible for managing, motivating, and guiding the customer service team to create positive brand experiences, increase customer satisfaction and maximize...
We are looking for a customer service assistant at a wig shop.
Key tasks and responsibilitiesenforce underwriting controls ensure compliance with underwriting guidelinesdebiting of premiums and processing of policy documents within set timelinesdebiting and...
The job holder diagnoses & resolves ICT incidents, provides level 1 & 2 helpdesk support, and maintenance for moderately to highly complex client products and works on one or more projects...
The job holder will work with a broad range of infrastructure products and complex client technology services and supports area of IT. He/she will also work on multiple projects concurrently as a...
We are looking for someone that: Has prior experience in a customer-facing role Responsible for taking customer orders, troubleshooting product issues, and answering questions Will be able to...
The customer service representative attracts potential customers by answering product and service questions; suggesting information about other products and services. Relies on instructions and...
As a supervisor you will support the team manager in managing a team of customer service representatives in Nairobi. Key to the role will be developing and coaching the team to deliver a...
The job holder diagnoses & resolves ICT incidents, provides level 1 & 2 helpdesk support, and maintenance for moderately to highly complex client products and works on one or more projects...
Key responsibilitiesOversee document management, client correspondences and cash flow managementMonitor and approve the processing of contract notes, statements, business...
Responsible for directing and overseeing team members, resolving customer questions or complaints, and developing programs and procedures to enhance productivity and performance.
The applicant must have at least diploma in either customer care, sales and marketing, ICT, business, or any other office admin related course. The job vacancy is available in our Nairobi, Mombasa,...
The job holder will work with a broad range of infrastructure products and complex client technology services and supports area of IT. He/she will also work on multiple projects concurrently as a...
Our client, a global FinTech start-up based in the United kingdom(UK) with offices in several other countries is looking to recruit an experienced customer service representative Somali speaking-...
Job Specifications Duties and responsibilities will entail: i) Managing incoming and outgoing calls and route to appropriate persons; ii) Directing enquiries from external stakeholders to relevant...
The service technician will be responsible for ensuring that customer is continually informed on job status, ensuring customer sign-off for contract completion objectives so billing activities can...
Provide leadership and direction to the entire customer experience department, enabling excellence in customer support delivery, upholding a consumer-centric focus and mind-set surpassing...
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