Customer Care Representative jobs in Nairobi

YOUR JOBDelivers basic technical, administrative, or operative Claims tasks. Examines and processes paper claims and/or electronic claims from Healthcare Providers. Completes data entry, maintains files, and provides support. Understands simple instructions and procedures. Performs Claims duties under direct instruction and close supervision. Work is allocated on a day-to-day or task-by-task basi...

About the jobYou are responsible for the client communication for designated account relationships and Contracts.You are required to response to the client on timely manner providing full and accurate information in one go.Main Duties / ResponsibilitiesPerforms research to respond to inquiries and interprets policy provisions to determine most effective response.Excellent interpersonal skills, ab...

About the jobYou are responsible for the client communication for designated account relationships and Contracts.You are required to response to the client on timely manner providing full and accurate information in one go.Main Duties / ResponsibilitiesPerforms research to respond to inquiries and interprets policy provisions to determine most effective response.Excellent interpersonal skills, ab...

Cigna is a global health service company dedicated to helping people improve their health, well-being and sense of security. Cigna has almost 40,000 employees who service 85 million customer relationships throughout the world. The Cigna office in Kenya operates as a "liaison office", providing administrative support to its parent company in Belgium, in relation with health insurance administratio...

We are looking for a detail-oriented claims processor to join our insurance team. You will be responsible for preparing claim forms, verifying information, and corresponding with agents and beneficiaries. You will also handle client inquiries, review policies, determine coverage, calculate claim amounts, and process payments.To be successful as a claim's processor, you should have excellent organ...

Non-medical Group Claims Representative at CignaWho is Cigna?Cigna provides health insurance services around the world. We're passionate about helping people improve their health, well-being, and sense of security. We started over 200 years ago and we continued to innovate and expand ever since. At Cigna Health Benefits we focus on the unique needs of Intergovernmental (IGO) and Nongovernmental (...

Job Summary:We seek a motivated and results-driven Sales Representative to join our growing team. The individual in this role would directly sell our company's animal feed products to farmers. The ideal candidate will have a strong knowledge of animal nutrition, excellent communication skills, and a customer-oriented approach. Also, they will be expected to use their knowledge of company products...

One HR information system to manage your employees entire employment lifecycle. Build an incredible workplace and grow your business with our all-in-one platform. Job Summary: We seek a motivated and results-driven Sales Representative to join our growing team. The individual in this role would directly sell our company s animal feed products to farmers. The ideal candidate will have a strong kno...

Role DescriptionThe Customer Service Representative ensures the highest level of customer care is given to all clients and no client leaves unsatisfied. The officer also ensures all clients are billed properly and the insurance documents are accurately filled.Responsibilities:Customer Care Service:Welcome patients/clients and handle all customer enquiries and complaints, providing accurate inform...

The Kilimani Children s Clinic opened its doors to the public in November 2018.. Since then we have experienced a steady growth thanks to our dedicated team of consultant paediatricians, nurses and other health professionals. Role Description The Customer Service Representative ensures the highest level of customer care is given to all clients and no client leaves unsatisfied. The officer also en...

The Kilimani Children s Clinic opened its doors to the public in November 2018.. Since then we have experienced a steady growth thanks to our dedicated team of consultant paediatricians, nurses and other health professionals. Role Description The Customer Service Representative ensures the highest level of customer care is given to all clients and no client leaves unsatisfied. The officer also en...

Aga Khan University Hospitals in Karachi, Pakistan and Nairobi, Kenya are private, not-for-profit institutions providing high quality health care. The Main Hospitals serve as the principal sites for clinical training for the University s Medical Colleges and Schools of Nursing and Midwifery in Pakistan and East Africa Job Summary The Aga Khan University s Centre for Innovation in Medical Educatio...

Key Responsibilities: 1. Customer Interaction: Interact with customers via various channels (phone, email, chat, etc.) to address inquiries, provide information, and resolve issues. Strive to exceed customer expectations by delivering exceptional service in a timely and professional manner. 2. Issue Resolution: Identify and assess customer needs and concerns, then provide appropriate solutions or...

Job Description Receiving Incoming Calls Responding promptly to clients enquires via phone and email Engaging and negotiating with clients in regards to our products and services Resolving product or service problems by clarifying the customer's complaint, determining the cause of the problem, coming up with the best solution, expediting correction or adjustment, and following up to ensure resolu...

CarHoot is a tech solution, for a tech-nation full of tech-loving drivers. We take care of all those little (and sometimes not so little) aspects of owning a car in Kenya. Think of all the things you could do if you never had to spend another minute in the garage supervising your mechanic, and still keep your car in tiptop shape? Salary Range : KSh 30,000 KSh 50,000/month Position Overview: We ar...

M-Gas is using technology to transform lives by providing clean cooking gas to all Kenyans 24 hrs, 7 days a week. We give you our cylinder filled with gas, a smart meter, a gas cooker and a key card as part of our package so you don t have to pay the high upfront fee of buying a gas cylinder and cooker. About the Job To support the organization, realize its strategic intent on customer Service th...

Description AAR Hospital's mission is to deliver an unparalleled patient experience through a customer-centered approach that leverages on innovation and an engaged workforce. The hospital is a 140-bed general hospital with an outpatient facility that has been purposefully separated from the urgent care unit. The urgent care unit is designed to receive patients who are in critical condition and n...

To provide leadership to the Clinical Division to ensure delivery of quality care in keeping with best practices by the continuous improvement of clinical services and patient care in accordance with the Hospital strategic plan, policies and procedures, rules, and regulations, and in compliance with all applicable local laws and relevant accrediting bodies. Duties and Responsibilities: Lead the i...

About the Job To support the organization, realize its strategic intent on customer Service through effectively signing up new customers' as well as servicing the signed-up ones with the LPG cylinders filled with gas. The role will also entail support to the customer service by understanding issues raised by customers as well as answering any complaints raised by the customers. To offer technolog...

About the Job To support the organization, realize its strategic intent on customer Service through effectively signing up new customers' as well as servicing the signed-up ones with the LPG cylinders filled with gas. The role will also entail support to the customer service by understanding issues raised by customers as well as answering any complaints raised by the customers. To offer technolog...

Duties & Responsibilities Responsible forsigning up /enrolling new customers to use LPG gas and accessories offered by the company in their houses, preferably in the kitchen area Verify customer identification by checking original documents. Call back on the telephone line to confirm the phone number. Satisfactorily take the customer through the contract ahead of installation. Request the custome...

JOB PURPOSE: Implementation of Bowip Agencies sales and distribution strategies, including delivery and display of the products in the assigned territory. KEY OBJECTIVES: Meet and exceed set sales targets for your assigned region Develop and maintain customer relationships with store owners, managers, and employees Daily strict adherence and completion of assigned route/itinerary(s) Ensure that s...

Adept Systems is a Kenyan company established in 1994, providing a full range of management consultancy services in the areas of human resources Summary To provide leadership to the Clinical Division to ensure delivery of quality care in keeping with best practices by the continuous improvement of clinical services and patient care in accordance with the Hospital strategic plan, policies and proc...

ABOUT VILLAGEREACH VillageReach transforms health care delivery to reach everyone, so that each person has the health care needed to thrive. We develop solutions that improve equity and access to primary health care . This includes making sure products are available when and where they are needed and primary health care services are delivered to the most under-reached. Radical collaboration with ...