Thu Apr 11 2024 14:00:13 GMT+0000 (Coordinated Universal Time)

Call Center Supervisor jobs in Nairobi

Customer Service Supervisor

Nairobi

    About the role: The Customer Service Supervisor role holder is a dynamic and results-driven individual. He /she is a key contributor to the customer service department. The role holder will be responsible for leading a team of retention representatives to ensure the effective implementation of customer retention strategies. The primary focus of this role is to minimize customer churn, enhance cus...

    10 days agoelevolt.co.ke
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    Customer Service Supervisor At Sunculture Kenya Ltd

    Sunculture Kenya - Nairobi

      About the role:The Customer Service Supervisor role holder is a dynamic and results-driven individual. He /she is a key contributor to the customer service department. The role holder will be responsible for leading a team of retention representatives to ensure the effective implementation of customer retention strategies. The primary focus of this role is to minimize customer churn, enhance cust...

      9 days agofindojobs.ke
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      Customer Service Supervisor at SunCulture Kenya Ltd

      Jobs in Kenya - Nairobi

        Job Description About the role: The Customer Service Supervisor role holder is a dynamic and results-driven individual. He /she is a key contributor to the customer service department. The role holder will be responsible for leading a team of retention representatives to ensure the effective implementation of customer retention strategies. The primary focus of this role is to minimize customer ch...

        10 days agokazitoday.com
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        Customer Service Supervisor at SunCulture Kenya Ltd

        SunCulture Kenya - Nairobi

          Since the sale of our first kit in 2013, SunCulture has been on a mission to help smallholder farmers in Africa improve both crop yields and quality. We are driven to constantly innovate and improve our technology to make solar powered irrigation solutions truly affordable for the millions of farmers on the continent About the role: The Customer Service Supervisor role holder is a dynamic and res...

          10 days agojobwebkenya.com
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          Customer Service Supervisor Job SunCulture - Corporate Staffing Services

          SunCulture - Nairobi

            About SunCulture: Founded in 2012, SunCulture s Vision is to build a world where people take control of their environment in rewarding and sustainable ways. SunCulture does this by developing and commercializing life-changing technology that solves the biggest daily challenges for the world s 570 million smallholder farming households. We are the largest distributor of solar water pumps / solar i...

            10 days agocorporatestaffing.co.ke
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            Aftersales & Escalations Supervisor

            BURN - Nairobi

              Implement the aftersales process & carbon support model in line with the laid down strategy. Provide aftersales & carbon training to call centre managers, aftersales & carbon support team, sales team, and field logistic team. Identify and vet service centre location, and define service level offering to ensure service accessibility, visibility and affordability for customers. Lead roll out of ser...

              6 days agofuzu.com
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              Aftersales & Escalations Supervisor

              Nairobi

                About the role The job holder will implement a process that will identify and develop the capability of BURN service centres and partners who will then deliver exceptional Aftersales and Carbon support for BURN products. The job holder will develop an evaluation framework & work with regional Service Centers/Stock points /Customer experience managers to assess the effectiveness of the Aftersales ...

                10 days agoelevolt.co.ke
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                Aftersales & Escalations Supervisor At Burn

                Burn - Nairobi

                  About the roleThe job holder will implement a process that will identify and?develop the capability?of BURN service centres and partners who will then deliver exceptional Aftersales and Carbon?support?for BURN products. The job holder will develop an evaluation framework & work with regional Service Centers/Stock points /Customer experience managers to assess the effectiveness of the Aftersales &...

                  9 days agofindojobs.ke
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                  Customer Service Representative At Sunculture Kenya Ltd

                  Sunculture Kenya - Nairobi

                    About the roleThe Customer Service Representative will handle a high volume of incoming phone calls and assist customers with a variety of issues or inquiries and may be responsible for answering customer questions, resolving problems, and providing information about products or services. Additionally, Customer Service Representative will be responsible for tracking customer interactions, providi...

                    22 days agofindojobs.ke
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                    Customer Service Representative at SunCulture Kenya Ltd

                    SunCulture Kenya - Nairobi

                      Since the sale of our first kit in 2013, SunCulture has been on a mission to help smallholder farmers in Africa improve both crop yields and quality. We are driven to constantly innovate and improve our technology to make solar powered irrigation solutions truly affordable for the millions of farmers on the continent About the role The Customer Service Representative will handle a high volume of ...

                      23 days agojobwebkenya.com
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                      Call Center Teamleader At Ital Global

                      Ital Global - Nairobi

                        About the Client:A leading private modern healthcare facility located in Nairobi, Kenya that offers a range of services with a dedicated team of various professional and qualified specialists. The facility seeks to fill the Call Center Team leader position who will onboard, train, motivate, develop, and lead our Customer Service & Contact Centre team to ensure the effective and efficient running ...

                        28 days agofindojobs.ke
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                        Call Center Teamleader At Ital Global

                        Ital Global - Nairobi

                          About the Client:A leading private modern healthcare facility located in Nairobi, Kenya that offers a range of services with a dedicated team of various professional and qualified specialists. The facility seeks to fill the Call Center Team leader position who will onboard, train, motivate, develop, and lead our Customer Service & Contact Centre team to ensure the effective and efficient running ...

                          29 days agofindojobs.ke
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                          Call Center Teamleader at Ital Global

                          Ital Global - Nairobi

                            We are a comprehensive Human Capital Consultancy firm dedicated to helping organizations just like yours with their HR activities and work. We believe in creating productive and fruitful relationships with our clients by adding value to your business to ensure that you get the very best return on your Human Capital spend About the Client: A leading private modern healthcare facility located in Na...

                            30 days agojobwebkenya.com
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                            Call Centre Team Lead at HCS Affiliates Group

                            HCS Affiliates Group - Nairobi

                              HCS Affiliates Group, is a one-stop human resources and management consultancy organization, headquartered in Nairobi, Kenya. Summary Our client, an on-demand Courier Service that delivers products ordered through their mobile app seeks to recruit a Call Centre Team Lead. The job holder will ensure that all Call-center functions are adequately carried out effectively, putting into cognizance clie...

                              26 days agojobwebkenya.com
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                              Customer Service Booker At Lafayette Resources

                              Lafayette Resources - Nairobi

                                Are you Customer Service Professional who is ready to take a significant career move?We are seeking to fill the position of Customer Service Booker for our client in the manufacturing sector.Our Client is a leading paint manufacturer with over 45 years' experience in the manufacture of paint and paint related products. Over the years the company has expanded its offering from the initial Economy ...

                                30+ days agofindojobs.ke
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                                Customer Service Booker at Lafayette Resources Ltd

                                Lafayette Resources - Nairobi

                                  Lafayette Resources is a Human Capital, and Business Consulting Company, providing an array of top level consulting services. At Lafayette Resources, we are Bold and Tenacious, we love to take on big challenges and win, and we always partner closely with our clients in providing long lasting business solutions. We are Ambitious, Restless, highly Energized, and Passionate about what we do. Summary...

                                  30+ days agojobwebkenya.com
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                                  Customer Service Representative Jobs SunCulture - Corporate Staffing Services

                                  SunCulture - Nairobi

                                    About SunCulture Founded in 2012, SunCulture s Vision is to build a world where people take control of their environment in rewarding and sustainable ways. SunCulture does this by developing and commercializing life changing technology that solves the biggest daily challenges for the world s 570 million smallholder farming households. We are the largest distributor of solar water pumps / solar ir...

                                    30+ days agocorporatestaffing.co.ke
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                                    Customer Service Representative Job SunCulture - Corporate Staffing Services

                                    SunCulture - Nairobi

                                      About SunCulture Founded in 2012, SunCulture s Vision is to build a world where people take control of their environment in rewarding and sustainable ways. SunCulture does this by developing and commercializing life changing technology that solves the biggest daily challenges for the world s 570 million smallholder farming households. We are the largest distributor of solar water pumps / solar ir...

                                      30+ days agocorporatestaffing.co.ke
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                                      Customer Service Representative Job 2024 - Corporate Staffing Services

                                      Nairobi

                                        Salary: Kshs 30k, Our client is a leading tour operator in Kenya and the best tour and travel agency for safaris packages. They are looking to hire a Customer Service Representative who will handle all aspects of customer service including customer communication, enquiry handling, customer relations, complaints handling and ensure high quality services to customers in accordance with the best pra...

                                        30+ days agocorporatestaffing.co.ke
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                                        Call Center Agent

                                        Nairobi

                                          Responsible To:Call Center Supervisor OVERALL JOB PURPOSE Main duties and responsibilities Answering or making calls to customers to learn about and address their needs, complaints, or other issues with products or services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. Engaging in active listening with caller...

                                          30+ days agofindojobs.ke
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                                          Call Center Agent (Vendors) At Lipa Later Limited

                                          Er - Nairobi

                                            Act as the gatekeeper of the Company, you will be our vendor's first point of contact, responsible for delivering a best-in-class support experience, handling merchant's queries, providing appropriate solutions and alternatives within reasonable time limits to ensure merchant activation and retention. Key Duties and Responsibilities: Sales enablement Build relationships with vendors trading all o...

                                            30+ days agofindojobs.ke
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                                            Universal Sales Consultant at Sheer Logic

                                            Sheer Logic - Nairobi

                                              Sheer Logic Management Consultants (SLMC) was incorporated in 1997 as a limited liability company whose overall aim is to provide Human Resource consultancy and training services to a diverse set of industries and economic sectors; both private and public Main purpose of the job An outbound contact center role whose aim is to onboard and/or cross sell to new and existing customers by contacting t...

                                              30+ days agojobwebkenya.com
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                                              Call Centre Nurse Aide At Old Mutual Kenya

                                              Old Mutual Kenya - Nairobi

                                                Job Description The Information Centre Care Agent is responsible for managing all incoming calls to the OLD MUTUAL Medical emergency hotlines. KEY TASKS AND RESPONSIBILITIES Answer incoming telephone calls into the Call Center in a professional manner at all times Working with providers and the OLD MUTUAL Case management team to manage the admission and discharge process of OLD MUTUAL Members Man...

                                                30+ days agofindojobs.ke
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                                                Call Centre Nurse Aide at Old Mutual Kenya

                                                Old Mutual Kenya - Nairobi

                                                  Old Mutual Kenya is based in Nairobi and is part of a larger group that offers solutions in long-term savings, asset management and investment. We offer solutions to individuals and corporates underpinned by our core values which are: Respect, Integrity, Accountability and Pushing beyond boundaries. SUMMARY The Information Centre Care Agent is responsible for managing all incoming calls to the OL...

                                                  30+ days agojobwebkenya.com
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                                                  Job Title
                                                  • Customer Service
                                                  • Call Center Supervisor
                                                  Location
                                                  • Nairobi
                                                  Job Scope
                                                  • Full-time
                                                  Job type
                                                  • Contract