Call Center Supervisor jobs in Nairobi

Call center supervisor job, customer service jobs, jobs in Nairobi. Our client is one of the leading it solutions provider. They seek to hire a call centre supervisor who will be tasked with...

The customer support manager is responsible for managing, motivating, and guiding the customer service team to create positive brand experiences, increase customer satisfaction and maximize...

We are looking for a customer service assistant at a wig shop.

Main duties will include, but not limited to the following:Respond to customer calls, emails and other messagesHandle queries received through other channels such as social media and live chatReply...

Key tasks and responsibilitiesenforce underwriting controls ensure compliance with underwriting guidelinesdebiting of premiums and processing of policy documents within set timelinesdebiting and...

The job holder diagnoses & resolves ICT incidents, provides level 1 & 2 helpdesk support, and maintenance for moderately to highly complex client products and works on one or more projects...

The job holder will work with a broad range of infrastructure products and complex client technology services and supports area of IT. He/she will also work on multiple projects concurrently as a...

We are looking for someone that: Has prior experience in a customer-facing role Responsible for taking customer orders, troubleshooting product issues, and answering questions Will be able to...

The customer service representative attracts potential customers by answering product and service questions; suggesting information about other products and services. Relies on instructions and...

As a supervisor you will support the team manager in managing a team of customer service representatives in Nairobi. Key to the role will be developing and coaching the team to deliver a...

The job holder diagnoses & resolves ICT incidents, provides level 1 & 2 helpdesk support, and maintenance for moderately to highly complex client products and works on one or more projects...

Key responsibilitiesOversee document management, client correspondences and cash flow managementMonitor and approve the processing of contract notes, statements, business...

Responsible for directing and overseeing team members, resolving customer questions or complaints, and developing programs and procedures to enhance productivity and performance.

The applicant must have at least diploma in either customer care, sales and marketing, ICT, business, or any other office admin related course. The job vacancy is available in our Nairobi, Mombasa,...

The job holder will work with a broad range of infrastructure products and complex client technology services and supports area of IT. He/she will also work on multiple projects concurrently as a...

Our client, a global FinTech start-up based in the United kingdom(UK) with offices in several other countries is looking to recruit an experienced customer service representative Somali speaking-...

Job Specifications Duties and responsibilities will entail: i) Managing incoming and outgoing calls and route to appropriate persons; ii) Directing enquiries from external stakeholders to relevant...

The service technician will be responsible for ensuring that customer is continually informed on job status, ensuring customer sign-off for contract completion objectives so billing activities can...

Provide leadership and direction to the entire customer experience department, enabling excellence in customer support delivery, upholding a consumer-centric focus and mind-set surpassing...

Key responsibilitiesEngage with new patients to answer questions on our partner medical facilities, in Kenya, across Africa and internationally.Coordinate with our partner hospitals and doctors to...

Customer service manager job, latest customer service jobs in Kenya, title: customer service manager, location: Nairobi, salary: competitive based on experience, our client is a fast growing...

Job Specifications The duties and responsibilities entail: (i) Implement activities articulated in the customer relations strategies for enhanced customer experience, value addition, customer...

Duties and Responsibilities Customer Service Welcoming customers and attending to their needs in a warm and friendly mannerAnswering the office telephone in a courteous manner.Responding to queries...

Job responsibilities 1. Drive amitruck s strategy and approach to customer experience be the chief customer experience champion at amitruckidentify, design, and implement strategic opportunities to...