Customer Support Agent jobs in Nairobi

You ll be tasked with answering customer questions. You'll need to be able to think on your feet, communicate clearly and effectively, and empathize with customers who are struggling to solve a...

The customer support manager is responsible for managing, motivating, and guiding the customer service team to create positive brand experiences, increase customer satisfaction and maximize...

We are looking for a customer service assistant at a wig shop.

Main duties will include, but not limited to the following:Respond to customer calls, emails and other messagesHandle queries received through other channels such as social media and live chatReply...

The customer service representative attracts potential customers by answering product and service questions; suggesting information about other products and services. Relies on instructions and...

We are looking for someone that: Has prior experience in a customer-facing role Responsible for taking customer orders, troubleshooting product issues, and answering questions Will be able to...

To provide general customer service in respect to all lines of business for all cicam departments.

The job holder diagnoses & resolves ICT incidents, provides level 1 & 2 helpdesk support, and maintenance for moderately to highly complex client products and works on one or more projects...

As a supervisor you will support the team manager in managing a team of customer service representatives in Nairobi. Key to the role will be developing and coaching the team to deliver a...

The applicant must have at least diploma in either customer care, sales and marketing, ICT, business, or any other office admin related course. The job vacancy is available in our Nairobi, Mombasa,...

Key responsibilitiesOversee document management, client correspondences and cash flow managementMonitor and approve the processing of contract notes, statements, business...

Our client, a global FinTech start-up based in the United kingdom(UK) with offices in several other countries is looking to recruit an experienced customer service representative Somali speaking-...

The job holder will work with a broad range of infrastructure products and complex client technology services and supports area of IT. He/she will also work on multiple projects concurrently as a...

As the frontline of the P2P market, you will handle all inbound inquiries received, and outbound communication is established in the form of chats, emails, and callsIndependently provide accurate...

The primary role of the agency support specialists is to lead and coordinate the banks agency and other emerging channels initiatives.

The service technician will be responsible for ensuring that customer is continually informed on job status, ensuring customer sign-off for contract completion objectives so billing activities can...

Provide leadership and direction to the entire customer experience department, enabling excellence in customer support delivery, upholding a consumer-centric focus and mind-set surpassing...

Key responsibilities:provide technical support for existing agency, mobile banking, Internet banking, middleware applications, and support implementation of related projects.Provide first level it...

Customer service manager job, latest customer service jobs in Kenya, title: customer service manager, location: Nairobi, salary: competitive based on experience, our client is a fast growing...

Job responsibilities 1. Drive amitruck s strategy and approach to customer experience be the chief customer experience champion at amitruckidentify, design, and implement strategic opportunities to...

Responsibilitiescustomer facinglead and manage the call center, delivery, and customer support teamsestablish communication channels and mediums through which clients reach out to a company and...

Duties and Responsibilities Customer Service Welcoming customers and attending to their needs in a warm and friendly mannerAnswering the office telephone in a courteous manner.Responding to queries...

The job holder will work with a broad range of infrastructure products and complex client technology services and supports area of IT. He/she will also work on multiple projects concurrently as a...

Key responsibilitiesCulture & StrategyDrive a customer first approach to service delivery, develop and advance the strategy and voice for CX.Develop strong relationships across the organization...