Customer Service jobs in Nairobi

Job Description:Reporting to the Hospital Manager, this position is responsible for planning, organizing and coordinating the nursing team within the hospital. In addition, this position is responsible for ensuring consistency and continuity of high quality nursing care, while upholding the highest professional standards and excellent customer service. This position is currently open at our Momba...

Reporting to the Managing Director, the successful candidate will perform the following duties and responsibilities:Formulation and implementation of sound financial and accounting policies and procedures;Coordinating budgeting and budget control proceduresLiaising with both internal and external auditors as appropriate to ensure timely auditing is carried out on the organizationDevelop financial...

Role DescriptionThis is an internship role for a Sales and Marketing Intern. As an intern, you will be responsible for assisting the sales and marketing team in day-to-day tasks. This includes customer service, sales support, training, and sales management activities. The role is based on-site in Nairobi County, Kenya.QualificationsCommunication and customer service skillsSales and sales manageme...

IntroductionAga Khan University Hospital, Nairobi is a private not-for-profit teaching hospital that provides tertiary and secondary level healthcare services.It is the first hospital in East Africa to be accredited by the Joint Commission International from the USA.The University Hospital has been providing high quality care for the people of East Africa and beyond for over 60 years.Applications...

Britam is a leading diversified financial services group, listed on the Nairobi Securities Exchange. The group has interests across the Eastern and Southern Africa region, with operations in Kenya, Uganda, Tanzania, Rwanda, South Sudan, Mozambique and Malawi. The group offers a wide range of financial products and services in Insurance, Asset management, Banking and Property. Our Mission is to pr...

Job Description Customer Experience Officers are required to: Have a direct day to day interaction with customers Proactively call customers to check satisfaction level. Monitor issues raised from the proactive calls and ensure the issues are closed. Work with internal partners to obtain answers/solutions to clients' queries Act as the advocate and impetus for process improvements within the bank...

Job Description Are you someone with a passion for excellence and a flair for exceptional hospitality?Novotel Nairobi Westlands invites you to elevate your career journey by gaining experience with us.As the new Bar Manager you will: Be part of our pre-opening team in this amazing project from the very beginning, with opportunity to use your experience and skills and also gain new one.Recruit, ma...

Procept is recruiting to fill the position of IT Support Specialist, who has Linux, Vmware, Networking, Storage, Windows, Backup, Oracle, SQL, Firewall, and Network Security skills. The idea candidate must have knowledge of ITIL/Agile, Fintech Awareness, and at least 1-3 years Application support experience.The IT Support Specialist will provide essential support to our partners' business operati...

IT vacancies in Kenya. We re seeking qualified sales representatives to help sell the products and services that our customers rely on. The sales representatives will have a strong understanding of the sales process and excel at generating leads, building relationships, and closing deals. Ideal candidates will be quick learners who have strong negotiating skills and an ability to showcase our off...

Madison Group Limited is a locally owned financial services holding company that specializes in Insurance and wealth management services. The Group comprises of Madison Life Assurance Kenya Limited, Madison General Insurance Kenya Limited, and Madison Investment Managers Limited. Madison Life Assurance Kenya was originally incorporated under Kenyan Laws in 1988 as Madison Insurance Company Limite...

Job Purpose:Our client is a leading retailer in the ceramic floor & wall tile market. They offer the widest in-stock selection of floor & wall tiles, mosaic tiles, taps, basins, baths, sanitary ware and bathroom accessories at everyday low prices.The warehouse manager role will involve mainly overseeing the storage, handling, and dispatching of goods within the warehouse so as to ensure the smoot...

Job Description Provide technical support for business-critical applications, ensuring timely resolution of issues and incidents. Utilize expertise in Linux, Datawarehousing, Oracle, and Storage systems to troubleshoot and resolve application-related problems. Support ETL processes and data warehousing operations, ensuring data integrity, accuracy, and availability. Collaborate with data engineer...

Procept is recruiting to fill the position of Application Support Specialist, who has Linux, Datawarehousing (ETL/java / python/ bash scripting), Oracle, and Storage system skills. The idea candidate must have knowledge of ITIL/Agile, Fintech Awareness, and at least 3-5 years Application support experience.The Application Support Specialist will provide essential support to our partners' business...

About the jobOversee the overall performance to expectation of the system and operations functions on site and supervise the site staff, maintaining a high level of professionalism.ResponsibilitiesCash Handling and ManagementCustody and management of all site cash float and collections.Loading and offloading of pay stations.Banking, Verification and reconciliation of parking collections.Petty cas...

The Ticketing Officer is responsible for managing ticket sales, processing reservations, providing excellent customer service, and ensuring accurate and timely ticket issuance.ResponsibilitiesHave experience in international and local travel arrangements.processing of visa applicationspreparing travel itineraiesprior experience collaborating with tours and travels agenciesknowledge of organizing ...

Procept Associates Professional Services Limited (Procept Africa) is a consulting, training, and software solutions firm. We specialize in IT service management, project management, business analysis and business relationship management, risk management, information security & cybersecurity, business continuity management, IT governance, enterprise architecture and ISO standards. Procept Africa i...

Cigna is a global health service company, dedicated to helping the people we serve improve their health, well-being and sense of security. Cigna has almost 40,000 employees who service over 80 million customer relationships around the world. Within its international division, a dedicated unit - headquartered in Belgium - focuses on the needs of International Organisations. This unit is specialise...

Company Description Procept Associates Professional Services Limited (Procept Africa) is a franchisee of Procept Associates Ltd. We specialize in consulting, training, and software solutions, through a network of associates and partners, using best practice frameworks in Canada, Nigeria, South Africa, Zambia, Ghana, Rwanda, Kenya and now Uganda. Procept is recruiting to fill the position of IT Su...

About Securex HISTORY With the vision of a safer Kenya and the experience of the police force, former Police Inspector Kishori Lal Sahni started a small investigations company in 1970 which has now grown to be one of the most respected brands in the security industry in the East African Region. Securex has grown from strength to strength in the past forty four years to become the leading Security...

DHL Global Forwarding Kenya has an opening for a Head of Ocean Freight where you will manage, control and develop the Ocean Freight (OFR) business activities in the area in accordance with the group business strategy and local business environment to deliver maximum profit and optimize business assets and human resources and achieving EAC targets for OFR as per budgets in the country. Join us now...

About the jobCigna, a leading global health insurer, is going through an exciting period and we are looking to recruit an experienced IT Service Analyst in our Nairobi. This successful candidate will be a member of the Technology, Engineering & Operations group.Reporting to the Service Desk Manager, you will provide operational support, and account administration within the Service Desk team.The ...

The Nairobi Women s Hospital is a hospital in Nairobi, Kenya. The hospital was founded in 2001 by Dr. Sam Thenya and is the first of its kind in the East and Central Africa region. Even if it specialised in Obstetrics and Gynecology services, the hospital is equipped and staffed to handle all general medical and surgical conditions. Summary Reporting to the Hospital Manager, this position is resp...

Role DescriptionThis is a full-time on-site role for a Commission-based Sales Agent. The Sales Agent will be responsible for daily sales activities, including customer service, sales generation, lead generation, and providing insurance solutions. The Sales Agent will also be involved in training and educating customers on our financial products.QualificationsExcellent communication and customer s...

Design and implement training programs for management and customer service.Oversee talent management, ensuring equitable development opportunities.Ensure compliance with organizational policies.Manage staff productivity.Conduct training needs analyses and prepare quarterly reports.