KEY RESPONSIBILITIES:Work with the technology integration teams to provide exceptional integration support.Develop and maintain processes and procedures for the support and maintenance of the bank's integration components. Develop and maintain the bank's technical documentation and procedures for integration support.Collaborate with the bank's technology and operations teams, development teams, a...
Kenya Commercial Bank Limited is registered as a non-operating holding company which started operations as a licensed banking institution with effect from January 1, 2016. The holding company oversees KCB Kenya incorporated with effect from January 1, 2016 and all KCB s regional units in Uganda, Tanzania, Rwanda, Burundi, Ethiopia and South Sudan. KEY RESPONSIBILITIES: Work with the technology in...
Job Description Job Description Providing technical 2nd level support for the Bank's digital channels namely: POS, ATM, Agency Banking, Ecommerce as well as Host to Host Integration to 3rd Party partners. Provide first level IT training and support to users in addition to keeping track of user issues and oversee their prompt resolution. Delivering business quality solutions by ensuring that they ...
iSON Xperiences is a specialist in proactive customer engagement and customer xperience management, partnering with leading brands to optimize their customer xperience, revenue generation and business process management across the enterprise. Position Summary The Customer Care Executive is primarily responsible for ensuring delivery of exceptional customer service to customers as per the respecti...
Kenya Commercial Bank Limited is registered as a non-operating holding company which started operations as a licensed banking institution with effect from January 1, 2016. The holding company oversees KCB Kenya incorporated with effect from January 1, 2016 and all KCB s regional units in Uganda, Tanzania, Rwanda, Burundi, Ethiopia and South Sudan. Responsibilities Providing technical 2nd level su...
Job DescriptionJob Purpose To provide first level user support across all IT Applications at both Branch and Head Office levels. In addition the Applications Support Specialists will monitor performance of IT Applications and escalate high impact issues to the Manager Digital Payments & Self Service Channels. Key ResponsibilitiesProvide first level support to all users at branch and Head OfficePr...
iSON Xperiences is a specialist in proactive customer engagement and customer xperience management, partnering with leading brands to optimize their customer xperience, revenue generation and business process management across the enterprise. POSITION SUMMARY The Customer Care Executive is primarily responsible for ensuring delivery of exceptional customer service to customers as per the respecti...
Job PurposeTo provide first level user support across all IT Applications at both Branch and Head Office levels. In addition the Applications Support Specialists will monitor performance of IT Applications and escalate high impact issues to the Manager Digital Payments & Self Service Channels. Key ResponsibilitiesProvide first level support to all users at branch and Head OfficeProvide first leve...
Standard Bank Group is the largest African banking group by assets offering a full range of banking and related financial services. Africa is our home, we drive her growth Our vision is to be the leading financial services organisation in, for and across Africa, delivering exceptional client experiences and superior value. Job Purpose To provide first level user support across all IT Applications...
Are you looking for an employer who promotes individual excellence and mutual respect in a team-driven culture with a key focus on social empowerment? The Co-operative Bank of Kenya, The Kingdom Bank is the place for those looking to new horizons. To support business growth, the Bank is looking for a talented and highly motivated individual to be part of our ICT team supporting Card systems and a...
The roleThe successful jobholder will be expected to:Ensure that all the Card and E-Channels Systems are properly managed and deliver business results and delightful customer experience.Handle queries from users and resolve them accordingly.Attend to system failure and resolve or coordinate the resolution of the problem.Ensure the well-being of the systems/ housing keeping.Escalate system issues ...
The Co-operative Bank of Kenya Limited is incorporated in Kenya under the Company Act and is also licensed to do the business of banking under the Banking Act. The Bank was initially registered under the Co-operative Societies Act at the point of founding in 1965. The role The successful jobholder will be expected to: Ensure that all the Card and E-Channels Systems are properly managed and delive...
The Save the Children Fund, commonly known as Save the Children, is an international non-governmental organization that promotes children s rights, provides relief and helps support children in developing countries Role Purpose: The Senior Application Support Analyst is responsible for ensuring that the application system, Agresso, is accessible and functional for internal end users in Save the C...
The purpose of this role is to support HR core/essential work with an emphasis on Total Rewards functions for an area requiring senior professional knowledge. Employees at this level work under minimal supervision, have comprehensive working knowledge, and handle complex issues and problems. This role reports to the Mgr, Area Human Resources and frequently partners with the workforce, area leader...
The Church of Jesus Christ of Latter-day Saints is a worldwide faith of over 16 million members centered on the belief that everyone on earth is a son or daughter of a loving God1 and that His Son, Jesus Christ, saved the world from sin and death. Jesus Christ invites all of God s children to come unto, follow, and become more like Him. Summary The purpose of this role is to support HR core/essen...
Standard Bank Group is the largest African banking group by assets offering a full range of banking and related financial services. Africa is our home, we drive her growth Our vision is to be the leading financial services organisation in, for and across Africa, delivering exceptional client experiences and superior value. Job Purpose: To provide specialist service across segments, to maximize GM...
The IT Support Specialist III is an advanced position in which the candidate will be dedicated and mission-oriented regarding tasks, projects, and functions related to the position. In addition to reflecting our core values, the ideal candidate enjoys helping others reach their goals, exhibits initiative, and is excellent at critical thinking, solving problems, handling multiple priorities, and c...
Our client is looking for a Client Support Specialist who will play a vital role in ensuring exceptional customer experiences and providing support to our valued clients. This position is ideal for passionate individuals who are eager to learn and grow with our startup. You will be responsible for handling client inquiries, providing information about our car detailing and paint refinishing servi...
About The Role We are currently seeking a dedicated and knowledgeable Software Technical Support Specialist to join our team. This role involves providing high-quality technical support to our end-users, troubleshooting various software issues, and acting as a liaison between end-users and our development team. The ideal candidate should be fluent in both English and Swahili, and capable of writi...
Oracle Corporation is an American multinational computer technology corporation, headquartered in Redwood City, California. Summary We are looking for a Functional Siebel engineer who will be responsible for Siebel Application Technical Lead will provide management oversight and hands-on expertise supporting Oracle Cloud implementation projects. The Technical Lead will work as part of a project t...
Job Description :Leads the executive recruitment process for senior leadership roles for World Vision International; with a primary focus in filling National Director (ND) openings across the globe. This person will also serve as part of the WVI In-House Executive Search team assisting other World Vision offices in filling senior leadership roles as requested. The person in this role will provide...
World Vision is an international Christian relief, development and advocacy organisation working in almost 100 countries world-wide to create lasting change in the lives of children, families and communities to overcome poverty and injustice. PURPOSE Leads the executive recruitment process for senior leadership roles for World Vision International; with a primary focus in filling National Directo...
VillageReach transforms health care delivery to reach everyone, so that each person has the health care needed to thrive. We develop solutions that improve equity and access to primary health care. This includes making sure products are available when and where they are needed and primary health care services are delivered to the most under-reached. Key Responsibilities Troubleshoot technical iss...
Our client is looking for a Level Two Technical Support Specialist who will play a crucial role in providing advanced technical assistance and support to customers and internal teams. This position involves in-depth technical knowledge excellent problem-solving skills and outstanding customer service. The Level Two Technical Support Specialist works closely with Level One Support as well as other...