Telephone call center jobs

Act as the gatekeeper of the Company, you will be our vendor's first point of contact, responsible for delivering a best-in-class support experience, handling merchant's queries, providing appropriate solutions and alternatives within reasonable time limits to ensure merchant activation and retention. Key Duties and Responsibilities: Sales enablement Build relationships with vendors trading all o...

Job Description The Information Centre Care Agent is responsible for managing all incoming calls to the OLD MUTUAL Medical emergency hotlines. KEY TASKS AND RESPONSIBILITIES Answer incoming telephone calls into the Call Center in a professional manner at all times Working with providers and the OLD MUTUAL Case management team to manage the admission and discharge process of OLD MUTUAL Members Man...

Sheer Logic Management Consultants (SLMC) was incorporated in 1997 as a limited liability company whose overall aim is to provide Human Resource consultancy and training services to a diverse set of industries and economic sectors; both private and public Main purpose of the job An outbound contact center role whose aim is to onboard and/or cross sell to new and existing customers by contacting t...

About the job Job Purpose: Responsible to serve smaller and mid-sized customers through digital & voice channels (Core Accounts). Proactively pursue potential leads within our Core customer segment, to turn attractive leads into opportunities and close the business where beneficial for Hapag-Lloyd. Handle incoming Sales related requests received by Core customers. Guide customers and help navigat...

Old Mutual Kenya is based in Nairobi and is part of a larger group that offers solutions in long-term savings, asset management and investment. We offer solutions to individuals and corporates underpinned by our core values which are: Respect, Integrity, Accountability and Pushing beyond boundaries. SUMMARY The Information Centre Care Agent is responsible for managing all incoming calls to the OL...

Customer Service Jobs In Kenya.About the RoleAct as the gatekeeper of the Company, you will be our vendor s first point of contact, responsible for delivering a best-in-class support experience, handling merchant s queries, providing appropriate solutions and alternatives within reasonable time limits to ensure merchant activation and retention.Key Duties and Responsibilities:Sales enablement Bui...

mPharma s mission is to increase patient access to high quality medications. Through our drug benefits service, we offer a number of solutions to health insurance companies and pharmaceutical companies to make it easier for patients to afford their medications. Summary mPharma is looking for a Call Centre Representative with a background in healthcare management and Pharmaceuticals. As a Call Cen...

Hapag-Lloyd belongs to the leading ocean carriers for the trades Transatlantic, Middle East, Latin America and Intra-America. Job Purpose: Responsible to serve smaller and mid-sized customers through digital & voice channels (Core Accounts). Proactively pursue potential leads within our Core customer segment, to turn attractive leads into opportunities and close the business where beneficial for ...

Job Description Key Responsibilities Act as Line manager for all test centre staff regarding employee relations, training & development, absence management and performance management Support the Regional Manager in recruitment issues and conduct staff interviews as required Carry out 1-2-1 meetings, Performance Reviews and Development Reviews with staff as required Maintain and update local site ...

At Pearson, we re committed to a world that s always learning and to our talented team who makes it all possible. From bringing lectures vividly to life to turning textbooks into laptop lessons, we are always re-examining the way people learn best, whether it s one child in our own backyard or an education community across the globe. Key Responsibilities Act as Line manager for all test centre st...

Finley International Ltd Kenya s leading Credit Management Firm providing complete debt recovery solutions in Kenya and the larger East African region. We put people first while doing everything professionally to get your money back while still preserving a good relationship with your customer. We combine a customer-centric approach with cutting edge technology solutions to provide great contact ...

The University of Nairobi, a body corporate established under the Universities Act 2012 of the laws of Kenya and the University of Nairobi Charter, is the pioneer institution of University education in Kenya and the region. The only institution of higher learning in Kenya for a long time, the University of Nairobi responded to the national, regional and Africa s high level manpower training needs...

Old Mutual Kenya is based in Nairobi and is part of a larger group that offers solutions in long-term savings, asset management and investment. We offer solutions to individuals and corporates underpinned by our core values which are: Respect, Integrity, Accountability and Pushing beyond boundaries. SUMMARY The Information Centre Care Agent is responsible for managing all incoming calls to the Ol...

Apollo helps farmers in emerging markets increase their profits. We use agronomic machine learning, remote sensing, and mobile technology to help farmers access credit, high-quality farm inputs, and customized advice. Our first product is a customized package of farm inputs, farming advice, and credit delivered to farmers in Kenya. About the Role We re looking for qualified and enthusiastic custo...

Established in 1951, IOM is the leading inter-governmental organization in the field of migration and works closely with governmental, intergovernmental and non-governmental partners. With 165 member states, a further 8 states holding observer status and offices in over 100 countries, IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing servic...