Thu Feb 22 2024 09:00:10 GMT+0000 (Coordinated Universal Time)

Call Center Agent jobs

Somali Language Speaking Call Center Agents At Flexi-Personnel

FlexiPersonnel - Nairobi

    Duties and ResponsibilitiesAssist our client's community and help resolve inquiries empathetically, accurately and on time.Make well balanced decisions and personally driven to be an effective advocate for our community.Investigate and resolve issues that are reported on client platform such as requests for account support.Respond to user inquiries with high quality, speed, empathy and accuracy.G...

    8 days agofindojobs.ke
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    Permalink to Somali Language Speaking Call Center Agents

    Nairobi

      Location: Nairobi Our client, an international organization who is a leading provider of language interpretation services is seeking to recruit Somali language speaking call center agents. Duties and Responsibilities Assist our client s community and help resolve inquiries empathetically, accurately and on time. Make well balanced decisions and personally driven to be an effective advocate for ou...

      9 days agojobsinkenya.co.ke
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      Somali Language Speaking Call Center Agents at Flexi-Personnel

      FlexiPersonnel - Nairobi

        Flexi Personnel Ltd is a HR Company that was founded in 2008. It is currently the fastest growing HR firm in Kenya offering a wide range of services including Headhunting and Executive selection, Outsourced Labor management, HR Outsourcing, Outsourced Payroll Management, HR consultancy, Psychometric Assessments and Expatriate Services and relocation support. What makes us a unique Recruitment and...

        9 days agojobwebkenya.com
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        Call Centre Representative - Kenya

        Burn Manufacturing - Kiambu

          About the role Burn is looking for an exceptional, efficient Customer Service Agent to fill the role. The successful candidate must have experience in customer-facing tasks such as customer care, direct sales and or client relation management. Duties and Responsibilities Manage outbound and inbound calls phone calls. For Outbound Achieving the daily calls and verification target. For Inbound Achi...

          8 days agofindojobs.ke
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          Call Centre Agent

          HCS Affiliates Group Recruitment - Nairobi

            Monitor, anticipate and manage the live operation to ensure a great user experienceManage real-time fleet capacityLead the communication with the fleet for ongoing ordersGive structured and actionable daily feedback to the ops managersEnsure a smooth operation by coordinating communication with Live Ops support, clients, couriers, and other operational departments.Ensure that quality assurance ch...

            12 days agofuzu.com
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            Call Centre Representative - Kenya At Burn

            Burn - Kiambu

              About the roleBurn is looking for an exceptional, efficient Customer Service Agent to fill the role. The successful candidate must have experience in customer-facing tasks such as customer care, direct sales and or client relation management.Duties and ResponsibilitiesManage outbound and inbound calls phone calls. For Outbound Achieving the daily calls and verification target. For Inbound Achievi...

              8 days agofindojobs.ke
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              Call Centre Representative - Kenya

              Kiambu

                About the role Burn is looking for an exceptional, efficient Customer Service Agent to fill the role. The successful candidate must have experience in customer-facing tasks such as customer care, direct sales and or client relation management. Duties and Responsibilities Manage outbound and inbound calls phone calls. For Outbound Achieving the daily calls and verification target. For Inbound Achi...

                9 days agoelevolt.co.ke
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                Call Centre Agent At Hcs Affiliates Group

                Es Group - Nairobi

                  Call Center AgentOur client, an on-demand Courier Service that delivers products ordered through their mobile app seeks to recruit aCall Center Agent. He/she's main task is to coordinate live rider operations and ensure daily performance against a range of KPIs.Location: NairobiKey ResponsibilitiesMonitor, anticipate and manage the live operation to ensure a great user experienceManage real-time ...

                  11 days agofindojobs.ke
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                  Customer Service Agent At Chupa Chap Ltd

                  Chupa Chap - Nairobi

                    Department:Customer Service.Reporting To:Customer Service Manager.Working Hours:24hrs (Shift Based)Responsibilities:1. Customer Interaction:Handle incoming customer inquiries via phone, email, or chat in a timely and professional manner.Provide accurate information regarding products, services, and promotions.2. Order Processing:Assist customers with order placements, modifications, and cancellat...

                    8 days agofindojobs.ke
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                    Call Centre Representative Kenya at BURN Manufacturing

                    BURN Manufacturing - Kiambu

                      BURN designs, manufactures, and distributes aspirational fuel-efficient cooking products that save lives and forests in the developing world.BURN has revolutionized the global cookstove sector by proving the business case for selling a high quality, locally manufactured and unsubsidized cookstoves. About the role Burn is looking for an exceptional, efficient Customer Service Agent to fill the rol...

                      9 days agojobwebkenya.com
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                      Call Centre Agent at HCS Affiliates Group

                      HCS Affiliates Group - Nairobi

                        HCS Affiliates Group, is a one-stop human resources and management consultancy organization, headquartered in Nairobi, Kenya. Call Center Agent Our client, an on-demand Courier Service that delivers products ordered through their mobile app seeks to recruit a Call Center Agent. He/she s main task is to coordinate live rider operations and ensure daily performance against a range of KPIs. Location...

                        12 days agojobwebkenya.com
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                        Customer Service Agent at Chupa Chap Ltd

                        Chupa Chap - Nakuru

                          Chupa Chap Limited is your go-to party partner! Fast, affordable drink delivery and we ll even host the bar for you. Department: Customer Service. Reporting To: Customer Service Manager. Working Hours: 24hrs (Shift Based) Responsibilities: 1. Customer Interaction: Handle incoming customer inquiries via phone, email, or chat in a timely and professional manner. Provide accurate information regardi...

                          9 days agojobwebkenya.com
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                          Call Centre Agent Job Old Mutual - Corporate Staffing Services

                          Old Mutual - Nairobi

                            Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this. Job Description The Call Centre Care Agent is responsible for managing all incoming calls and client requests to the Old Mutual. Key Tasks And Responsibilities Always answer incoming telephone calls into the Call Center in a professional manner. Provides information to customers via Old Mutual approved ...

                            25 days agocorporatestaffing.co.ke
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                            German Speaking Call Centre Agents

                            Toplevelmanagement - Nairobi

                              Position:German Speaking Call Centre Agent Language Requirement: Level Proficiency B2 and above Location: Nairobi Can you speak, write, listen or read German? Are you fluent in German? We want you to be a part of our client's dynamic team! Why Join Us: Exciting Opportunities: Join a fast-growing company with room for advancement. Multicultural Environment: Work in an inclusive and diverse workpla...

                              30+ days agofindojobs.ke
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                              German Speaking Call Centre Agents

                              Top Level Management - Nairobi

                                Our Client is looking for German Speaking Call Centre Agents who can Read & Write and Listen & Speak in German.

                                30+ days agobrightermonday.co.ke
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                                Commission Based Call Center Agent

                                4G Capital - Nairobi

                                  To manage work queues to ensure all delinquent queues are actioned.All call information to be captured accurately.Make contact with defaulting customers by calling them with an aim of negotiating a settlement of the arrearsMonitoring collection accounts allocated on a daily basis and taking appropriate actions to ensure that the collection portfolio remains within acceptable limits through the ap...

                                  30+ days agofuzu.com
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                                  Call Center Agent

                                  Nairobi

                                    Responsible To:Call Center Supervisor OVERALL JOB PURPOSE Main duties and responsibilities Answering or making calls to customers to learn about and address their needs, complaints, or other issues with products or services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. Engaging in active listening with caller...

                                    30+ days agofindojobs.ke
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                                    Call Centre Agent

                                    Old Mutual - Nairobi

                                      Description The Call Centre Care Agent is responsible for managing all incoming calls and client requests to the Old Mutual.KEY TASKS AND RESPONSIBILITIESAlways answer incoming telephone calls into the Call Center in a professional manner.Provides information to customers via Old Mutual approved resources.Completes accurate and timely documentation of all services provided to callers.Assist clien...

                                      30+ days agofindojobs.ke
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                                      Call Centre Agent at Old Mutual Kenya

                                      Old Mutual Kenya - Nairobi

                                        Old Mutual Kenya is based in Nairobi and is part of a larger group that offers solutions in long-term savings, asset management and investment. We offer solutions to individuals and corporates underpinned by our core values which are: Respect, Integrity, Accountability and Pushing beyond boundaries. Summary The Call Centre Care Agent is responsible for managing all incoming calls and client reque...

                                        30+ days agojobwebkenya.com
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                                        Call Center Agent (Vendors) At Lipa Later Limited

                                        Er - Nairobi

                                          Act as the gatekeeper of the Company, you will be our vendor's first point of contact, responsible for delivering a best-in-class support experience, handling merchant's queries, providing appropriate solutions and alternatives within reasonable time limits to ensure merchant activation and retention. Key Duties and Responsibilities: Sales enablement Build relationships with vendors trading all o...

                                          30+ days agofindojobs.ke
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                                          Ict Officers (Call Center Agent) - 3 Posts At Baringo County Government

                                          Baringo County Government - Baringo

                                            Job Details/Description Duties and responsibilities Manage inbound and outbound calls Develop and follow various communication scripts when speaking to clients on specific areas; Handle daily customer engagement; Identify customer needs , answer questions and solve problems according to defined criteria; Operationalize the Customer Relationship Management (CRM) systems; Handle interaction and pro...

                                            30+ days agofindojobs.ke
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                                            Arabic Speaking Call Centre Agents At Flexi-Personnel

                                            FlexiPersonnel - Nairobi

                                              Duties and Responsibilities Assist our client's community and help resolve inquiries empathetically, accurately and on time. Make well balanced decisions and personally driven to be an effective advocate for our community. Investigate and resolve issues that are reported on client platform such as requests for account support. Respond to user inquiries with high quality, speed, empathy and accura...

                                              30+ days agofindojobs.ke
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                                              Head of Customer Experience at ENGIE

                                              ENGIE - Nairobi

                                                ENGIE is a leading world group that provides low-carbon energy. Our group is a global reference in low-carbon energy and services. Purpose/Mission The Customer Experience Department leads Support excellence through a smart customer journey and insightful & responsive analysis. The department creates & manages against a strategy and plan that speaks to the wider Group and Country strategic objecti...

                                                30+ days agojobwebkenya.com
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                                                Call Centre Nurse Aide At Old Mutual Kenya

                                                Old Mutual Kenya - Nairobi

                                                  Job Description The Information Centre Care Agent is responsible for managing all incoming calls to the OLD MUTUAL Medical emergency hotlines. KEY TASKS AND RESPONSIBILITIES Answer incoming telephone calls into the Call Center in a professional manner at all times Working with providers and the OLD MUTUAL Case management team to manage the admission and discharge process of OLD MUTUAL Members Man...

                                                  30+ days agofindojobs.ke
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                                                  Job Title
                                                  • Customer Service
                                                  • Call Center Agent
                                                  Location
                                                  Job Scope
                                                  • Full-time
                                                  Job type
                                                  • Contract