Call Center Agent jobs

Principle AccountabilitiesReceiving inbound customer calls and handling as per laid down procedures and observing call quality while raising Service Requests for escalations of issues that require...

The holder of this position will first begin as a trainee then later transition into Call Centre Agent role after successfully meeting the training requirements. Below are some of the duties and...

Attend to customer service cases using the eCOA dedicated customer care line.Answer calls using the appropriate forms and trackers to record information and assist customers.Update all forms and...

Scope of work and deliverables: 1. Reminders and recovery checks to field team 2. Agent and farmer verifications - ensure that the agents and farmers have accurate information about Amana market 3....

Contact prospective customers by both telephone Vet lead list for warm and cold leads Up sell additional products as need arises Use CRM to track progress with new prospects Researching required...

To manage work queues to ensure all delinquent queues are actioned.All call information to be captured accurately.Make contact with defaulting customers by calling them with an aim of negotiating a...

Newark Capital limited is a credit only microfinance institution that offers financial solutions to small and medium enterprise (SMEs). The company is recruiting for serious individuals with good...

Essential duties: manage a high volume of inbound/outbound phone, email & chat contacts from customers who are calling with questions or need assistance with their issues full understanding of how...

Call centre agent Nairobi CBD Nairobi details employer Newark frontiers Ltd company industry banking & finance work type full time job level entry level minimum qualification diploma years...

Our client, an on-demand Courier Service that delivers products ordered through their mobile app seeks to recruit Call Center Agents, who will be a key point of contact between the company and...

To collect defaulted loans through calls and ensuring high customer service is adhered.

Our client, an on-demand Courier Service that delivers products ordered through their mobile app seeks to recruit Call Center Agents, who will be a key point of contact between the company and...

Human capital synergies (HCS) Africa is a Nairobi (Kenya) based, human resources professional services provider. Iour client, an on-demand courier service that delivers products ordered through...

Call center representative/customer support agent Nairobi CBD Nairobi details employer influx Inc company industry technology & communication work type full time job level mid level minimum...

Human capital synergies (HCS) Africa is a Nairobi (Kenya) based, human resources professional services provider. Its two directors, Ms. Veronica anam and Ms njoki mwihia jointly hold over 40 years...

Candidates must be able to respond to the needs of customers and provide products/services information to customers via Inbound & Outbound calls, Emails, and Live Chat in a friendly & timely...

Overall Job PurposeTheCall Center Agentwill be responsible for providing a first line support to service and resolution to bank customer queries through the allocated support lines on call as well...

Qualifications1 year experience in a call center or customer service environmentDiploma or Degree in public relations or any other related fieldKnowledge of administration and clerical...

Job Purpose TheCall Center Agentwill be responsible for providing a first line support to service and resolution to bank customer queries through the allocated support lines on call as well as...

Call centre agent Nairobi CBD Nairobi details employer HFC limited company industry banking & finance work type full time job level mid level minimum qualification bachelor years experience 2 years...

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Overall Job Purpose The Call Center Agent will be responsible for providing a first line support to service and resolution to bank customer queries through the allocated support lines on call as...

Job Description The holder of this position will first begin as a trainee then later transition into Call Centre Agent role after successfully meeting the training requirements. Below are some of...

Housing finance company of Kenya was incorporated as the premier mortgage finance institution in Kenya licensed under the banking act with the CDC and the Gok owning 60% and 40% respectively....