Mon May 06 2024 12:00:12 GMT+0000 (Coordinated Universal Time)

Call Center Manager jobs in Nairobi

Listings from fuzu.com, elevolt.co.ke and 7 more

Call Center Agent at Path Care Kenya

    PathCare Kenya was started on 25th November, 2002 by Dr. Kiran Radia as the Chief Executive Officer. PathCare is a private, Kenyan owned professional laboratory, which provides services to clinicians and their patients in collaboration with Pathcare South Africa, one of the leading pathology groups. PathCare strives to promote the health of the population by providing accessible, affordable, appr...

    Seen 7 days ago onmyjobmag.com
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    Customer Service Manager

      Manage the service function operations while driving focus to enhancing a customer centric culture across the businessLeads and motivates staff and workforce - building a top performing operational team and instilling a culture of accountability, results, and flexibility to meet/exceed customer expectations. Target is to enable managers leading their teams independently, with a high degree of col...

      Seen 8 days ago onfuzu.com
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      Client Experience Manager

        Spearheads in the formulation of client experience systems and process across the HospitalLead the implementation of all systems and processes aimed at improving client experience including but not limited to appointments , complaints management mechanisms, admis sion process, discharge process etc.Daily management and improvement of the patient journey and turnaround time.Oversee the call center...

        Seen 8 days ago onfuzu.com
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        German Speaking Call Center Agents Nairobi At Brites Management

          Duties and ResponsibilitiesLearn with passion and diligence new business scenarios and process to constantly improve his/her ability to deliver an outstanding customer experienceShare the Values of Integrity, Respect, Innovation, Professionalism and Commitment and apply them on his/her daily working and personal lifeUnderstand in deep the assigned role and provide his/her best effort to fulfil th...

          Seen 20 days ago onfindojobs.ke
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          Customer Service Manager

            About the role The Customer Service Manager Kenya will lead the call center service team with a customer centric vision in placing our customers first to ensure that the Sun King customer satisfaction operational excellence is in line with industry standards . They will be responsible for managing performance KPIs of the service teams with regular team engagements on welfare checks, continuous im...

            Seen 9 days ago onelevolt.co.ke
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            Customer Service Manager At Sun King (Formerly Greenlight Planet)

              About the roleThe Customer Service Manager Kenya will lead the call center service team with a customer centric vision in placing our customers first to ensure that the Sun King customer satisfaction operational excellence is in line with industry standards . They will be responsible for managing performance KPIs of the service teams with regular team engagements on welfare checks, continuous imp...

              Seen 8 days ago onfindojobs.ke
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              German Speaking Call Center Agents - Nairobi At Brites Management

                Duties and ResponsibilitiesLearn with passion and diligence new business scenarios and process to constantly improve his/her ability to deliver an outstanding customer experienceShare the Values of Integrity, Respect, Innovation, Professionalism and Commitment and apply them on his/her daily working and personal lifeUnderstand in deep the assigned role and provide his/her best effort to fulfil th...

                Seen 21 days ago onfindojobs.ke
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                Client Experience Manager At Savannah Healthcare

                  Spearheads in the formulation of client experience systems and process across the HospitalLead the implementation of all systems and processes aimed at improving client experience including but not limited to appointments '', complaints ' management mechanisms, admis sion process, discharge process etc.Daily management and improvement of the patient journey and turnaround time.Oversee the call ce...

                  Seen 8 days ago onfindojobs.ke
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                  German Speaking Call Center Agents Nairobi at Brites Management

                    Brites Management Services Limited is one of the best leading Recruitment and HR consultancy companies in Nairobi, Kenya. We are registered and incorporated under Companies Act (Cap. 486) and we provide a complete range of HR Solutions Salary RangeKSh 50,000 KSh 100,000/month Duties and Responsibilities Learn with passion and diligence new business scenarios and process to constantly improve his/...

                    Seen 22 days ago onjobwebkenya.com
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                    Customer Service Manager at Sun King (Formerly Greenlight Planet)

                      Greenlight Planet is on a mission to revolutionize rural energy access for the 1.5 billion off-grid villagers who use dirty, dangerous kerosene lanterns for light. In four years we ve sold 1.6 million solar lights to off-grid families in South Asia and Africa all paid for up-front, in cash the latter 1 million customers acquired over the past year. Our products were recognized recently as the bes...

                      Seen 9 days ago onjobwebkenya.com
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                      Customer Service Manager Job Sun King - Corporate Staffing Services

                        Customer service jobs in Kenya. About the role The Customer Service Manager Kenya will lead the call center service team with a customer centric vision in placing our customers first to ensure that the Sun King customer satisfaction operational excellence is in line with industry standards . They will be responsible for managing performance KPIs of the service teams with regular team engagements ...

                        Seen 9 days ago oncorporatestaffing.co.ke
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                        Client Experience Manager At Savannah Healthcare

                          S HL/HRD/04/02 /24 : CLIENT EXPERIENCE MANAGERPurpose of the Job:Ensure delivery of superior customer experience at all points of the patient journey and lead innovation and creativity towards continuous service improvement, client engagement, and client satisfaction.Responsibilities:Spearheads in the formulation of client experience systems and process across the HospitalLead the implementation ...

                          Seen 9 days ago onfindojobs.ke
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                          Client Experience Manager at Savannah Healthcare

                            At Savannah Healthcare we provide advanced, multidisciplinary care across specialties, delivering one standard of excellence for all. Our goal is to better serve our patients in a timely and convenient fashion. As a multidisciplinary service provider, our clinic contains a number of on-site services that would not be available at a typical provider. S HL/HRD/04/02 /24 : CLIENT EXPERIENCE MANAGER ...

                            Seen 10 days ago onjobwebkenya.com
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                            Call Centre Manager at Newark Frontiers

                              Job Description Cultivate Excellence: Join Our Team as Call Centre Manager! Method of Application Send your CV to Apply Now Email Job

                              Seen 23 days ago onkazitoday.com
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                              Call Centre Manager at Newark Frontiers

                                Newark Capital is a credit lending company aiming to provide instant access to loans for SMEs. We are on a mission to provide instant loans to small businesses: ensuring accessibility, affordability, value and customer experience About Job Cultivate Excellence: Join Our Team as Call Centre Manager! Don't Keep Share!:WhatsAppTweet

                                Seen 23 days ago onjobwebkenya.com
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                                Manager: Marketing At Absa Bank Limited

                                  Job SummaryThis role is responsible for developing, implementing, and executing strategic marketing plans and programmes, to meet the brand and business objectives.The role holder will drive an effective integrated campaign management and measurement delivering on set brand and commercial key performance indicators (KPIs).They will manage the day-to-day relationship with key marketing agencies (c...

                                  Seen 8 days ago onfindojobs.ke
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                                  Manager: Marketing at Absa Bank Limited

                                    Absa Bank Limited (Absa) is a wholly owned subsidiary of Barclays Africa Group Limited. Absa offers personal and business banking, credit cards, corporate and investment banking, wealth and investment management as well as bancassurance. Job Summary This role is responsible for developing, implementing, and executing strategic marketing plans and programmes, to meet the brand and business objecti...

                                    Seen 9 days ago onjobwebkenya.com
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                                    Quality Assurance Specialist At Reeds Africa Consult

                                      ROLES & DUTIESSupport the QA lead in the onboarding of new staffSupport the QA lead in preparing training materialsStand in for QA lead in their absenceOwning the QA process to support the delivery of good customer experience and uphold Apex brand values at Apex collectioncallsMonitor live calls using the dialer system to ensure collection best practices are upheldFormulate/seek updates on the st...

                                      Seen 11 days ago onfindojobs.ke
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                                      Service Center Associate- Kericho at SunCulture Kenya Ltd

                                        Job Description About the Role Reporting to the Regional Sales Manager with a dotted reporting line to the Fleet Operations Manager, the Service Center Associates will manage our Service Centers. The key role will be good customer service to all customers that come to the service center, sales conversion, stock management, troubleshooting, and escalating all aftersale issues reported by the custo...

                                        Seen 22 days ago onkazitoday.com
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                                        Service Center Associate-Bungoma at SunCulture Kenya Ltd

                                          Job Description About the Role Reporting to the Regional Sales Manager with a dotted reporting line to the Fleet Operations Manager, the Service Center Associates will manage our Service Centers. The key role will be good customer service to all customers that come to the service center, sales conversion, stock management, troubleshooting, and escalating all aftersale issues reported by the custo...

                                          Seen 22 days ago onkazitoday.com
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                                          Customer Service Representative at SunCulture Kenya Ltd

                                            Job Description About the role The Customer Service Representative will handle a high volume of incoming phone calls and assist customers with a variety of issues or inquiries and may be responsible for answering customer questions, resolving problems, and providing information about products or services. Additionally, Customer Service Representative will be responsible for tracking customer inte...

                                            Seen 22 days ago onkazitoday.com
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                                            Customer Service Representative

                                              About the role The Customer Service Representative will handle a high volume of incoming phone calls and assist customers with a variety of issues or inquiries and may be responsible for answering customer questions, resolving problems, and providing information about products or services. Additionally, Customer Service Representative will be responsible for tracking customer interactions, provid...

                                              Seen 23 days ago onelevolt.co.ke
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                                              Finance & Administration Manager

                                                Date Posted:2024-04-22Country: KenyaLocation: Butere Rd, Starehe,Nairobi,KenFinance & Administration ManagerIf you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.Otis is the world's leading elevator and escalator manufacturing, installation, and service company. We move 2 billion people every day and maintain approximately 2.2 million customer u...

                                                Seen 30+ days ago onfindojobs.ke
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                                                Live Operations Manager At Glovo

                                                  YOUR MISSIONWe are looking for a Manager to lead the Customer Service operations in SSA Sub-Saharan Africa. Glovo Customer Service helps Clients, Glovers and Partners through different channels (chat, email and phone) to solve their issues and to ensure they have an excellent experience with Glovo.THE JOURNEYBe responsible for the effective operation of Customer Service hubs providing service to ...

                                                  Seen 30+ days ago onfindojobs.ke
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                                                  Job Title
                                                  • Management
                                                  • Manager
                                                  • Center Manager
                                                  • Call Center Manager
                                                  Location
                                                  • Nairobi
                                                  Job Scope
                                                  • Full-time
                                                  Job type
                                                  • Contract
                                                  • Permanent