Thu Feb 22 2024 09:00:10 GMT+0000 (Coordinated Universal Time)

Call centre jobs in Nairobi

Call Center Customer Care Manager

Frank Management Consult - Nairobi

    Provide input into the development of the Customer Service strategy, to support the realization of the client business strategyDevelop the implementation plans for the Contact Centre strategies to ensure the successful realization of objectivesDevelop the budget for the call Centre function, to ensure the timely allocation of resources required to implement the customer service strategy, and to s...

    1 day agofuzu.com
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    Call Centre Agent

    HCS Affiliates Group Recruitment - Nairobi

      Monitor, anticipate and manage the live operation to ensure a great user experienceManage real-time fleet capacityLead the communication with the fleet for ongoing ordersGive structured and actionable daily feedback to the ops managersEnsure a smooth operation by coordinating communication with Live Ops support, clients, couriers, and other operational departments.Ensure that quality assurance ch...

      10 days agofuzu.com
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      Sales Tele Service Consultant Call Center. at Izwe Loans Kenya Limited

      Jobs in Kenya - Nairobi

        Job Description Location: Nairobi, Head Office Overview: Generate revenue by proactively reaching out to potential customers over the phone and persuasively presenting products or services Key Responsibilities: Initiate outbound calls to prospective customers to introduce products or services and understand their needs, preferences, and purchasing intentions. Build rapport with potential customer...

        9 days agokazitoday.com
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        Administration & Finance Assistant Job World Agroforestry Centre - Corporate Staffing Services

        World Agroforestry Centre - Nairobi

          The World Agroforestry Centre, is an international institute headquartered in Nairobi, Kenya, and founded in 1978. The Centre specializes in the sustainable management, protection and regulation of tropical rainforest and natural reserves. Overview The role of CIRAD s regional management, which covers eleven countries in East Africa, is to promote the institution s scientific activities in partne...

          2 days agocorporatestaffing.co.ke
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          Administration & Finance Assistant to the Regional Director of CIRAD at World Agroforestry Centre (ICRAF)

          World Agroforestry Centre ICRAF - Nairobi

            The World Agroforestry Centre, is an international institute headquartered in Nairobi, Kenya, and founded in 1978. The Centre specializes in the sustainable management, protection and regulation of tropical rainforest and natural reserves. Overview The role of CIRAD s regional management, which covers eleven countries in East Africa, is to promote the institution s scientific activities in partne...

            2 days agojobwebkenya.com
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            Call Centre Agent At Hcs Affiliates Group

            Es Group - Nairobi

              Call Center AgentOur client, an on-demand Courier Service that delivers products ordered through their mobile app seeks to recruit aCall Center Agent. He/she's main task is to coordinate live rider operations and ensure daily performance against a range of KPIs.Location: NairobiKey ResponsibilitiesMonitor, anticipate and manage the live operation to ensure a great user experienceManage real-time ...

              9 days agofindojobs.ke
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              Sales Tele Service Consultant Call Center. At Izwe Loans Kenya Limited

              Izwe Loans Kenya - Nairobi

                Location:Nairobi, Head OfficeOverview:Generate revenue by proactively reaching out to potential customers over the phone and persuasively presenting products or servicesKey Responsibilities:Initiate outbound calls to prospective customers to introduce products or services and understand their needs, preferences, and purchasing intentions.Build rapport with potential customers to foster long-term ...

                9 days agofindojobs.ke
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                Call Centre Agent at HCS Affiliates Group

                HCS Affiliates Group - Nairobi

                  HCS Affiliates Group, is a one-stop human resources and management consultancy organization, headquartered in Nairobi, Kenya. Call Center Agent Our client, an on-demand Courier Service that delivers products ordered through their mobile app seeks to recruit a Call Center Agent. He/she s main task is to coordinate live rider operations and ensure daily performance against a range of KPIs. Location...

                  10 days agojobwebkenya.com
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                  Medical Contact Centre Assistant

                  Britam Insurance - Nairobi

                    Handling customer queries, complaints, instructions received through call and email communication.Interact with clients, intermediaries and service providers to ensure that the care is given within policy guidelines.Set the appropriate parameters for admission cases i.e. claim reserve, initial authorized cost, cover benefits and duration.Respond to queries from clients, intermediaries and service...

                    3 days agofuzu.com
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                    Sales Tele Service Consultant Call Center. at Izwe Loans Kenya Limited

                    Izwe Loans Kenya - Nairobi

                      Overview: Generate revenue by proactively reaching out to potential customers over the phone and persuasively presenting products or services Key Responsibilities: Initiate outbound calls to prospective customers to introduce products or services and understand their needs, preferences, and purchasing intentions. Build rapport with potential customers to foster long-term relationships and repeat ...

                      10 days agojobwebkenya.com
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                      Medical Contact Centre Assistant

                      Nairobi

                        Job purpose: The role holder will be responsible for answering calls in a professional and informative manner and CRM case logging as necessary. Provide timely and appropriate responses to clients and/or assign tickets to the right person or department. Key responsibilities: Handling customer queries, complaints, instructions received through call and email communication. Interact with clients, i...

                        7 days agoelevolt.co.ke
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                        Medical Contact Centre Assistant At Britam

                        Britam - Nairobi

                          Job purpose:The role holder will be responsible for answering calls in a professional and informative manner and CRM case logging as necessary. Provide timely and appropriate responses to clients and/or assign tickets to the right person or department.Key responsibilities:Handling customer queries, complaints, instructions received through call and email communication.Interact with clients, inter...

                          6 days agofindojobs.ke
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                          Medical Contact Centre Assistant at Britam

                          Britam - Nairobi

                            Britam is a leading diversified financial services group, listed on the Nairobi Securities Exchange. The group has interests across the Eastern and Southern Africa region, with operations in Kenya, Uganda, Tanzania, Rwanda, South Sudan, Mozambique and Malawi. Job purpose: The role holder will be responsible for answering calls in a professional and informative manner and CRM case logging as neces...

                            7 days agojobwebkenya.com
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                            Technical Assistance Centre Engineer (TAC Engineer) at West Indian Ocean Cable Company (WIOCC)

                            West Indian Ocean Cable Company WIOCC - Nairobi

                              Firmly established as Africa s carriers carrier, award-winning capacity wholesaler WIOCC provides international and African telcos and ISPs with unrivalled high-speed, resilient and diverse capacity into, within and out of Africa. Reporting Line: TAC Manager Job Objective Provide 2nd level technical support, resolve escalated incidents and assigned problems, coach the first level NOC team and man...

                              3 days agojobwebkenya.com
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                              Tax, External Training Intern, Kenya

                              Ey - Nairobi

                                The opportunity We are looking for training intern to support the trainings scheduled in the course of the year. Your key responsibilitiesThe work mainly involves working with the training team by carrying out the following roles: -Preparation of training materials for trainings scheduled in the EY Tax Training Calendar for 2024Assist in calling various potential participants to confirm their att...

                                1 day agofindojobs.ke
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                                Senior Deputy Director, Health Management Services (Primary Health Care) Health Promotion And Education Management at Public Service Commission Kenya (PSCK)

                                Public Service Commission Kenya PSCK - Nairobi

                                  The Commission dates back to 1954 when Civil Service Commission was established by British Colonial Government following Holmes Commission Report, 1948; Civil Service Commission was advisory to the Governor in matters of appointments; At independence in 1963 it was enshrined in the constitution and renamed Public Service Commission; Independence Constitution had Regional PSC s but abolished in 19...

                                  1 day agojobwebkenya.com
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                                  Senior Deputy Director, Health Management Services (Primary Health Care) Health Promotion And Education Management at Public Service Commission Kenya (PSCK)

                                  International Rescue Committee - Nairobi

                                    The Commission dates back to 1954 when Civil Service Commission was established by British Colonial Government following Holmes Commission Report, 1948; Civil Service Commission was advisory to the Governor in matters of appointments; At independence in 1963 it was enshrined in the constitution and renamed Public Service Commission; Independence Constitution had Regional PSC s but abolished in 19...

                                    1 day agomyjobmag.com
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                                    Call Centre Agent Job Old Mutual - Corporate Staffing Services

                                    Old Mutual - Nairobi

                                      Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this. Job Description The Call Centre Care Agent is responsible for managing all incoming calls and client requests to the Old Mutual. Key Tasks And Responsibilities Always answer incoming telephone calls into the Call Center in a professional manner. Provides information to customers via Old Mutual approved ...

                                      23 days agocorporatestaffing.co.ke
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                                      Care Management Assistant at Britam

                                      Britam - Nairobi

                                        Britam is a leading diversified financial services group, listed on the Nairobi Securities Exchange. The group has interests across the Eastern and Southern Africa region, with operations in Kenya, Uganda, Tanzania, Rwanda, South Sudan, Mozambique and Malawi. Job Purpose: Reporting to the Team Leader Corporate Care Management, The role holder will be responsible for control and managing of the po...

                                        7 days agojobwebkenya.com
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                                        EMC Medical Claims Assistant at Britam

                                        Britam - Nairobi

                                          Britam is a leading diversified financial services group, listed on the Nairobi Securities Exchange. The group has interests across the Eastern and Southern Africa region, with operations in Kenya, Uganda, Tanzania, Rwanda, South Sudan, Mozambique and Malawi. Job Purpose: Controlling and Managing policies through case management to ensure quality and cost effective care., client service, processi...

                                          7 days agojobwebkenya.com
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                                          EMC Case Management Assistant at Britam

                                          Britam - Nairobi

                                            Britam is a leading diversified financial services group, listed on the Nairobi Securities Exchange. The group has interests across the Eastern and Southern Africa region, with operations in Kenya, Uganda, Tanzania, Rwanda, South Sudan, Mozambique and Malawi. Job Purpose: Controlling and Managing policies through case management to ensure quality and cost effective care, client service, provider ...

                                            7 days agojobwebkenya.com
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                                            Care Management Assistant

                                            Nairobi

                                              Job Purpose: Reporting to the Team Leader Corporate Care Management, The role holder will be responsible for control and managing of the policy cycle through pre-authorization and case management, to ensure quality and cost effective care. Key responsibilities: Set the appropriate parameters for each admission (claim reserve, initial authorized cost and duration) Interact with clients and service...

                                              7 days agoelevolt.co.ke
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                                              EMC Medical Claims Assistant

                                              Nairobi

                                                Job Purpose: Controlling and Managing policies through case management to ensure quality and cost effective care., client service, processing and payment of EMC claims. Key responsibilities: Set the appropriate parameters for each admission (claim reserve, initial authorized cost and duration). Interact with clients and service providers to ensure that the care is given within policy guidelines. ...

                                                7 days agoelevolt.co.ke
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                                                EMC Case Management Assistant

                                                Nairobi

                                                  Job Purpose: Controlling and Managing policies through case management to ensure quality and cost effective care, client service, provider management, processing and payment of claims. Key responsibilities: Set the appropriate parameters for each admission (claim reserve, initial authorized cost and duration). Interact with clients and service providers to ensure that the care is given within pol...

                                                  7 days agoelevolt.co.ke
                                                  See more details

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