Reporting to the Debt Recovery Manager, the Debt Recovery Agent will: Make outbound calls to debtors owing the company short term and long term debts. Ensure allocated collection targets are achieved. Advise debtors on ways of clearing their debts while communicating with them on the importance of paying their debts and consequences of non-payment. Resolve and mediate disputes between debtors and...
Principle AccountabilitiesSalesEnsure that reactive and proactive approach is taken to prevent customer attrition.Understand needs of customers by actively providing quality sales service.Proactively explain the respective banking products that fit the client's needs e.g. type of account and its features, products offered and charges payable.Cross sell and upsell all products.Provide feedback on ...
Housing Finance Company of Kenya was incorporated as the premier mortgage Finance Institution in Kenya licensed under the Banking Act with the CDC and the GoK owning 60% and 40% respectively. Principle Accountabilities Sales Ensure that reactive and proactive approach is taken to prevent customer attrition. Understand needs of customers by actively providing quality sales service. Proactively exp...
We are seeking a dynamic and results-oriented Sales Manager to lead our Nairobi Sales team in driving revenue growth and ensuring customer retention for our business. The ideal candidate will possess a deep understanding of customer behavior, agent and dealer network management, excellent leadership skills, and a proven track record of driving sales.Key Responsibilities:Sales Strategy Development...
Better Cooking Company t/a EcoSafi is a renewable energy clean cooking start up focused on the consumer market in Africa. Better Cooking Company (BCC) is introducing a modern, delightful, and clean way to cook at home. Enjoy the experience of quality cooking on LPG at the price of charcoal. Summary We are seeking a dynamic and results-oriented Sales Manager to lead our Nairobi Sales team in drivi...
Greenlight Planet is on a mission to revolutionize rural energy access for the 1.5 billion off-grid villagers who use dirty, dangerous kerosene lanterns for light. In four years we ve sold 1.6 million solar lights to off-grid families in South Asia and Africa all paid for up-front, in cash the latter 1 million customers acquired over the past year. Our products were recognized recently as the bes...
Job briefWe are looking for a passionate Travel Agent who will cooperate with clients to determine their travel needs and advise them on appropriate destinations, modes of transportation, travel dates, costs, and accommodations based on their needs and preferences.Responsibilities for the role.Cooperate with clients to determine their needs and advise them of appropriate destinations, modes of tr...
Complete Solutions Insurance (CSI) Brokers Ltd is Your 1 Stop Insurance Solution for all your Insurance needs. Job brief We are looking for a passionate Travel Agent who will cooperate with clients to determine their travel needs and advise them on appropriate destinations, modes of transportation, travel dates, costs, and accommodations based on their needs and preferences. Responsibilities for ...
Our client, a leading telecommunications provider seeks to recruit a Trade Development Representative.Reports to:Area Sales ManagerLocation: Bungoma South, Maseno & South LakeJob purposeTo focus on channel visitations to drive retailer awareness & turnaround on SIMs & Float while paying attention to visibility and merchandising at point of purchase for SSOs and T-Kash agents.Key ResponsibilitiesS...
HCS Affiliates Group, is a one-stop human resources and management consultancy organization, headquartered in Nairobi, Kenya. Our client, a leading telecommunications provider seeks to recruit a Trade Development Representative. Reports to: Area Sales Manager Location: Bungoma South, Maseno & South Lake Job purpose To focus on channel visitations to drive retailer awareness & turnaround on SIMs &...
Brief DescriptionJob Purpose: - Reporting to the Commercial Manager, Kenya, the ideal candidate will be responsible for: Management of Corporate and Trade Accounts and deliver incremental revenue from the Corporate and Business travel market in order to achieve budgeted revenue target.Detailed DescriptionManage and grow existing Corporate and Trade accounts.Prospect for new corporate contracted b...
Kenya Airways, the leading African airline flying to more African destinations than any other carrier, takes pride in being at the forefront of connecting Africa to the world and the World to Africa through its hub Nairobi Jomo Kenyatta International Airport. Job Purpose: Reporting to the Commercial Manager, Kenya, the ideal candidate will be responsible for: Management of Corporate and Trade Acc...
About the Client:A leading private modern healthcare facility located in Nairobi, Kenya that offers a range of services with a dedicated team of various professional and qualified specialists. The facility seeks to fill the Call Center Team leader position who will onboard, train, motivate, develop, and lead our Customer Service & Contact Centre team to ensure the effective and efficient running ...
About the Client:A leading private modern healthcare facility located in Nairobi, Kenya that offers a range of services with a dedicated team of various professional and qualified specialists. The facility seeks to fill the Call Center Team leader position who will onboard, train, motivate, develop, and lead our Customer Service & Contact Centre team to ensure the effective and efficient running ...
We are a comprehensive Human Capital Consultancy firm dedicated to helping organizations just like yours with their HR activities and work. We believe in creating productive and fruitful relationships with our clients by adding value to your business to ensure that you get the very best return on your Human Capital spend About the Client: A leading private modern healthcare facility located in Na...
Department:Customer Service.Reporting To:Customer Service Manager.Working Hours:24hrs (Shift Based)Responsibilities:1. Customer Interaction:Handle incoming customer inquiries via phone, email, or chat in a timely and professional manner.Provide accurate information regarding products, services, and promotions.2. Order Processing:Assist customers with order placements, modifications, and cancellat...
Chupa Chap Limited is your go-to party partner! Fast, affordable drink delivery and we ll even host the bar for you. Department: Customer Service. Reporting To: Customer Service Manager. Working Hours: 24hrs (Shift Based) Responsibilities: 1. Customer Interaction: Handle incoming customer inquiries via phone, email, or chat in a timely and professional manner. Provide accurate information regardi...
What we are looking for Your mission is to manage our biggest and most customer centric team of all the Customer Support team. You will manage a team of 10 (and growing) Customer Support Reps to ensure that our customers get a white glove service. This role will need you to deep dive into our Customer's Issues to build and evolve the team into one that not just meets our customers expectations, b...
Our client, Glovo seeks to recruit a Content Agent. He/she will be responsible for assisting current and new clients in activations and upgrades.Key ResponsibilitiesChecking mails for new activation assignments.Working on completing the content for the activations assigned (store and menu creation)In case of no new activations, content improvement check is done (checking the menus of already impl...
HCS Affiliates Group, is a one-stop human resources and management consultancy organization, headquartered in Nairobi, Kenya. Summary Our client, Glovo seeks to recruit a Content Agent. He/she will be responsible for assisting current and new clients in activations and upgrades. Key Responsibilities Checking mails for new activation assignments. Working on completing the content for the activatio...
Our client, a leading telecommunications provider seeks to recruit a Trade Development Representative.Reports to:Area Sales ManagerLocation: Kapsabet, Munyaka, Iten, Kisumu West CBDJob purposeTo focus on channel visitations to drive retailer awareness & turnaround on SIMs & Float while paying attention to visibility and merchandising at point of purchase for SSOs and T-Kash agents.Key Responsibil...
About the Role:Apollo Agriculture is seeking experienced and highly motivated Field Sales Managers to join the Sales team and take charge of leading and managing our field sales agents in the counties where our customers are located. In the just concluded peak season, Apollo has experienced tremendous success, meeting and surpassing sales targets, thanks to the relentless dedication of the sales ...
Apollo helps farmers in emerging markets increase their profits. We use agronomic machine learning, remote sensing, and mobile technology to help farmers access credit, high-quality farm inputs, and customized advice. Our first product is a customized package of farm inputs, farming advice, and credit delivered to farmers in Kenya. About the Role: Apollo Agriculture is seeking experienced and hig...
Greets guests over the phone in a friendly, courteous manner.Records reservation information accurately in the PMS (Opera). Both Group and transient business reservations.Informs other departments of VIP arrivals.Advises travel agencies and companies on the required deposit and cancellation policy.Coordinates with Sales & Marketing and Front Office sections and updates them on any changes in rate...