Institute of customer experience management

Job Description Job Purpose: The role holder will be responsible for driving initiatives to enhance employee satisfaction, retention, and productivity. He/She will play a significant role in executing the bank's employee engagement strategy and promoting a positive workplace culture. Key Duties and Responsibilities: Support management in developing and executing the Bank's employee engagement str...

Job Description Job Purpose: The job holder will be responsible for the development and execution of the recruitment plan and management of the recruitment process. The role holder will oversee the recruitment plans in terms of sourcing, screening, interviewing, selection, and onboarding the right talent that matches dynamic business needs while ensuring optimal staffing levels as per the various...

Job Description Job Purpose: The job holder will be responsible for the implementation of the recruitment plan and support in the management of the end-to-end resourcing processes to ensure efficient and effective execution of the Bank s talent acquisition strategies. Working closely with the Manager, Planning and Resourcing, the role holder will also contribute to the development of resourcing p...

Job Purpose:The role holder is responsible for the day-to-day management of compensation and benefits activities in the HR Department. He/ She will be responsible for processing payroll, staff benefits, and ensuring seamless operational execution to deliver outstanding customer experience.Key Duties and Responsibilities:Strategic ResponsibilitiesContribute, as a member of the HR Department's mana...

IntroductionAga Khan University Hospital, Nairobi is a private not-for-profit teaching hospital that provides tertiary and secondary level healthcare services. It is the first hospital in East Africa to be accredited by the Joint Commission International from the USA. The University Hospital has been providing high-quality care for the people of East Africa and beyond for over 60 years. Applicati...

Job Purpose:Formulation of short and long-term strategies; managing hospitality services programmes, environmental programmes and safety activities to ensure compliance with legal requirements. In addition, ensuring an accessible and safe environment for the patients, visitors, faculty and staff at the Aga Khan University, Nairobi; providing expert advice to the Aga Khan Hospitals in East Africa....

Aga Khan University Hospitals in Karachi, Pakistan and Nairobi, Kenya are private, not-for-profit institutions providing high quality health care. The Main Hospitals serve as the principal sites for clinical training for the University s Medical Colleges and Schools of Nursing and Midwifery in Pakistan and East Africa. Job Purpose: Formulation of short and long-term strategies; managing hospitali...

The Central Bank of Kenya is a public institution established under Article 231 of the Constitution of Kenya, 2010. The Bank is responsible for formulating monetary policy to achieve and maintain price stability and issuing currency Job Purpose The Senior Manager, Talent & Leadership Development will be responsible for the talent and leadership development strategy in the Bank employing sound dev...

Key Responsibilities Formulate and execute of marketing plans in liaison with Unit Managers and other Functional Heads. Timely development, processing and dispatch of marketing materials such as brochures, flyers, posters and cards to the user units. Generate live leads and make follow ups to be able to convert them into business Implement Institute s marketing policy at the user Unit to ensure t...

This position acts as the first point of contact for all members and prospective members, taking enquiries via multiple communication channels, providing a high level of customer service, and updating the database accordingly. Key Responsibilities Ensure timely update and maintain up to date membership database and members directory as per the communication received from the members. Recruitment ...

The job holder is responsible for increasing income and revenue by managing, negotiating, and meeting clients needs, generating leads, and qualifying prospects for SMEs in the areas of open training, in-house training, and general consultancies. Key Responsibilities Market and sell open training, consultancies and in-house trainings for the SME department to both potential and existing clients. I...

Key ResponsibilitiesDeveloping and executing effective sales strategies,Identifying and targeting prospective customers, and convert them to enrolled students,Planning and executing effective market activation campaigns,Create a formidable presence in the social media and digital platform,Appropriately positioning the institute and its products in the market,Achieve agreed upon sales targets and ...

Key Responsibilities Developing and executing effective sales strategies, Identifying and targeting prospective customers, and convert them to enrolled students, Planning and executing effective market activation campaigns, Create a formidable presence in the social media and digital platform, Appropriately positioning the institute and its products in the market, Achieve agreed upon sales target...

NKPCU/HRM/01/2024Terms of Service: Five (5) Years Contract(Renewable subject to performance and retirement age)Basic Salary: Kshs. 237,137(Minimum) Kshs. 363,887(maximum)Other remunerations: Based on prevailing Government guidelinesReporting to Managing DirectorDuties and ResponsibilitiesEnsuring market analysis is done to identify available gaps;Developing and Reviewing marketing strategies in l...

Job PurposeThe Head of Marketing will be responsible for oversight of marketing and communications strategies. Plan, coordinate and oversee implementation of marketing activities and campaigns, communicating the marketing plans and setting short-term and long-term department goals. The role will work in collaboration with segment leaders to deliver business growth that leads to higher profitabili...

About RoleThe Management Accountant for Twiga Foods is responsible for the record-to-report process within the accounting function and related control activities for this process, with the aim of reporting on the company's internal financial performance and profitability reporting on a weekly, monthly & annual basis.The key responsibility of the Management Accountant therefore is to provide assur...

Job Description:We are seeking a highly motivated Marketing Intern to join our team. The ideal candidate will assist our marketing and bids function in developing, coordinating, and managing the company's bids and marketing activities. The successful candidate will have excellent communication skills, strong attention to detail, and the ability to work collaboratively in a fast-paced environment....

NKPCU/HRM/0 2 /202 4Terms of Service:Permanent and PensionableBasic Salary: Kshs.148,514 (Minimum) Kshs.213,391 (Maximum)Other remunerations:Based on prevailing Government guidelinesReporting to Deputy Director MarketingDuties and ResponsibilitiesAnalyzing the market to identify available gaps;Coordinating implementation of marketing strategies in line with a marketing workplanEnsuring preparatio...

Britam is a leading diversified financial services group, listed on the Nairobi Securities Exchange. The group has interests across the Eastern and Southern Africa region, with operations in Kenya, Uganda, Tanzania, Rwanda, South Sudan, Mozambique and Malawi Job Purpose The Head of Marketing will be responsible for oversight of marketing and communications strategies. Plan, coordinate and oversee...

Four Leaves Kenya LTD, an IT systems integrator that specialises in Cybersecurity, Cloud Computing, Data Centre, Networking Infrastructure, and related consulting. As a trusted and reliable partner, we are committed to delivering customized IT solutions that are tailored to meet your unique needs, budget, and business objectives. Summary We are seeking a highly motivated Marketing Intern to join ...

About the positionOur organization is seeking a dynamic and experienced Resource Mobilisation Assistant (Kenya) position in the Institute's Business Development Department. The Business Development Department's primary objective is to spearhead the implementation of the Institute's Resource Mobilisation Strategy. The Resource Mobilisation Assistant will work collaboratively with the Business Deve...

In 2009, the African Institute for Development Policy (AFIDEP), an African-led, regional non-profit policy think tank, was established to help bridge the gaps between research, policy and practice in the areas of population change and sustainable development, and health systems strengthening in Africa About the position Our organization is seeking a dynamic and experienced Resource Mobilisation A...

PURPOSE:The Job holder is responsible for the day-to-day management of the Risk and Compliance function within I&M Capital Limited. The Job holder will support the CEO I&M Capital to maintain a robust Enterprise Risk and Compliance management framework within the company. In addition, the Job holder will also act as the Money Laundering and Reporting Officer (MLRO) for I&M Capital Limited.KEY RES...

Job PurposeThe Executive Director of Ekklesia Afrika will play a pivotal role in leading the organization towards its mission of equipping the church in Africa with theological resources through its various ministries - publishing, informal theological training (Soma), the Nairobi Institute of Reformed Theology (NIRT) and through conferences and events. This role requires a leader who can strateg...