Customer relationship assistant

Job Ref. No: JLIL188Role PurposeThe main purpose is to play a key role in ensuring the efficient resolution of customer inquiries, complaints, and concerns across various touchpoints, while maintaining a high standard of customer support. In addition to supervising the team's training and empowerment, this role involves analysing premium and policy statuses for portfolio retention and proactively...

The Fairmont Norfolk is a historic hotel in Nairobi, Kenya and is owned by the luxury hotel chain, Fairmont Hotels and Resorts. The hotel has 170 rooms, 4 restaurants, and consists of 5 main blocks, each ranging from 1 to 2 stories high. The hotel has a signature Tudor style of architecture that has been maintained since its original construction. Responsibilities The Royal Service Agent is the h...

Job Purpose:Provide a relationship-based offering to high net-worth affluent individuals through a pro-active, highly responsive personal approach to meet the financial needs and service expectations of high net-worth individuals.Proactively promote a relationship-based offering through operating as a dedicated and primary point of contact for the customer and providing financial solutions which ...

Job Purpose:Provide a relationship-based offering to high net-worth affluent individuals through a pro-active, highly responsive personal approach to meet the financial needs and service expectations of high net-worth individuals.Proactively promote a relationship-based offering through operating as a dedicated and primary point of contact for the customer and providing financial solutions which ...

Job Purpose:Provide a relationship-based offering to high net-worth affluent individuals through a pro-active, highly responsive personal approach to meet the financial needs and service expectations of high net-worth individuals.Proactively promote a relationship-based offering through operating as a dedicated and primary point of contact for the customer and providing financial solutions which ...

Job Purpose:Provide a relationship-based offering to high net-worth affluent individuals through a pro-active, highly responsive personal approach to meet the financial needs and service expectations of high net-worth individuals.Proactively promote a relationship-based offering through operating as a dedicated and primary point of contact for the customer and providing financial solutions which ...

Cytonn Investments is an alternative investment manager, with a captive real estate development capability. Cytonn has a unique strategy of coupling two compelling demand areas the lack of high yielding investment products and the lack of institutional grade real estate. We distribute high yielding instruments to attract funding from investors, and we deploy that funding to investment grade, well...

Standard Bank Group is the largest African banking group by assets offering a full range of banking and related financial services. Africa is our home, we drive her growth Our vision is to be the leading financial services organisation in, for and across Africa, delivering exceptional client experiences and superior value. Job Purpose: Provide a relationship-based offering to high net-worth afflu...

JOB PURPOSEThe Job holder is primarily responsible for growth of the Bancassurance business in Nakuru branch by bringing in new business and sustaining existing business in line with Bancassurance growth strategy.KEY RESPONSIBILITIESReceiving customers and attending to enquiriesSales and support of insurance at the branch level which entails cross-selling insurance products, consumer awareness/ c...

Caritas Microfinance Bank is a licensed microfinance bank regulated by Central Bank of Kenya. Caritas MFB offers a full range of innovative and customized financial services with a special focus on the unbanked and underbanked. Its headquarters are located in the Nairobi CBD. PURPOSE The Job holder is primarily responsible for growth of the Bancassurance business in Nakuru branch by bringing in n...

Absa Bank Limited (Absa) is a wholly owned subsidiary of Barclays Africa Group Limited. Absa offers personal and business banking, credit cards, corporate and investment banking, wealth and investment management as well as bancassurance. Job Summary To manage and sustain a portfolio of Commercial customers, building long term relationships founded on efficient and reliable support for their busin...

Job Description; Looking for an Admissions and Marketing Assistant to further student recruitment activities, Plan marketing and communication actions to attract potential students for an Education consultancy recruiting students for further education in overseas Universities (High school leavers to progress to International Universities OR Diploma holders who want to progress to degree OR Degree...

ABOUT THE ROLEThis role will provide professional services as follows: -Fleet - deliver fleet clerical and management services that expedite, maintain and support motor vehicle and motorcycles operations services to staff to ensure, efficiency and excellent customer service.Liaison Act as Protocol officer, liaising with various Government departments and agencies (Immigration, KRA Customs, NGO Bo...

Plan International was founded over 75 years ago with a mission to promote and protect the rights of children. The organisation was set up by British journalist John Langdon-Davies and refugee worker Eric Muggeridge in 1937, with the original aim to provide food, accommodation and education to children whose lives had been disrupted by the Spanish Civil War. ABOUT THE ROLE This role will provide ...

Job Ref. No: JHIL107Role PurposeThe job holders will be obliged to deliver their respective regional bancassurance month-on-month and yearly revenue budgets.Main ResponsibilitiesOperationalEnsure achievement of sustainable growth of the assigned region to meet the set revenue objectives.Plan and co-ordinate health Insurance sales activation programs organized by Banks, Regional or Branch manageme...

Job Summary: To assist in all Human Resource and Administration functions; implementing and providing guidance on company policies and regulations. Key Responsibilities: Assist in recruiting, motivating and retaining high quality employees. Coordinate staff recruitment and selection process in order to ensure a timely organized and comprehensive procedure is used to hire staff. Support in monitor...

About the JobSupport the Organization realize its strategic intent on growth in quality customer numbers within the Area and depots assigned whilst optimizing on efficiency in Route to market, through cost and profit optimizationDuties & ResponsibilitiesQuality customers growth in the Area with an average consumption of >4kg per month.Identify new markets for Growth and expansion.Ensure efficienc...

Jubilee Insurance was established in August 1937, as the first locally incorporated Insurance Company based in Mombasa in 1937. Jubilee Insurance has spread its sphere of influence throughout the region to become the largest Composite insurer in East Africa, handling Life, Pensions, general and Medical insurance. Job Ref. No: JHIL107 Role Purpose The job holders will be obliged to deliver their r...

M-Gas is using technology to transform lives by providing clean cooking gas to all Kenyans 24 hrs, 7 days a week. We give you our cylinder filled with gas, a smart meter, a gas cooker and a key card as part of our package so you don t have to pay the high upfront fee of buying a gas cylinder and cooker. About the Job Support the Organization realize its strategic intent on growth in quality custo...

Gross Salary: Kshs 40-50K, Our client is seeking to hire an experienced Property Supervisor, who will be tasked with leading residential property management activities to maximise income on investments and ensure customer satisfaction. Key Responsibilities Participate in developing and implementing operational policies affecting the assigned zone. Ensure properties under the docket meet establish...

Absa Bank Limited (Absa) is a wholly owned subsidiary of Barclays Africa Group Limited. Absa offers personal and business banking, credit cards, corporate and investment banking, wealth and investment management as well as bancassurance. Job Summary To support in general business with the required skills in order to meet the customers expectations and revenue objectives. Responsibilities Customer...

The Junior Sales Assistant will work closely with the Accounts Manager in overseeing optimum client satisfaction is achieved across all MGA Sales channels. Tasks Order Processing Booking of Sales orders of clients Work closely with the production and logistics teams to make sure orders are delivered in a timely and efficient manner. Maintain accurate and up-to-date customer records and sales docu...

Job Summary To manage and sustain a portfolio of Commercial customers, building long term relationships founded on efficient and reliable support for their business. This is achieved particularly through quick risk decisions and managing consistency and quality of operational service. The primary objective is to maximize risk-adjusted portfolio contribution. The jobholder will be responsible for ...

Job DescriptionJob PurposeTo support the Relationship Manager with the day-to-day administrative (portfolio management), sales, operational functions for an allocated Growth portfolio. To ensure that all compliance requirements within the portfolio are met and act as a central office-bound contact point for the client, providing sales and service fulfilment aligned to segment targets. To proactiv...