Customer relations officer

City Health Hospital is a leading medical facility established by distinguished medical professionals who share a common concern for public health and human dignity. Salary Range : KSh 30,000 KSh 50,000/month Key Responsibilities: Develop creative concepts, layouts and artwork that align with project objectives and brand guidelines. Conceptualise and create visually stunning graphic designs for a...

M.P Shah Hospital is looking to recruit a professional, and evidence-driven person for a vacancy in Corporate Communications and Public Relations Division, as a Customer Experience Officer. Reporting to the Customer Experience Manager Corporate Communications and Public Relations Division, the job holder will serve as the as a first impression of the Hospital to the clients to ensure excellent cu...

Job Description 1. Develop and implement effective customer service processes that ensure customer satisfaction and Retention. 2. Supervise the customer service team in prompt response to customer requests/enquiries, ensuring top-flight service across all customer interaction touch points. 3. Skillfully investigate and resolve Customer complaints productively, ensure professionalism and complianc...

Premier Hospital is an 82 bed specialized hospital located in Nyali, Mombasa offering high quality emergency, outpatient and inpatient care. We have a patient centered culture and our approach is to provide you with comprehensive healthcare, which is focused on all aspects of your health and overall well-being. Our service delivery model is anchored on Compassion, Care and Competence. Our Doctors...

The Talent Nexus is a full-service Recruitment and Talent Management company, proud to be serving small and medium businesses across Kenya. We are obsessed with customer experience. We are specialists in executive search and recruitment Summary Our client is a well-established company in the construction industry. They are looking for a pro-active, self driven and experienced candidate to fill in...

Job ObjectiveReporting to the Administration Manager, the successful candidate will play a crucial role in building and maintaining positive relationships with stakeholders, enhancing the College's reputation, implementing effective communication strategies, branding and social media management.Duties and Responsibilities:Cultivate and maintain strong relationships with key stakeholders, includin...

Mission for Essential Drugs and Supplies (MEDS) is a registered trust of the Kenya Conference of Catholic Bishops (KCCB) and Christian Health Association of Kenya (CHAK) with the mandate to provide reliable, quality and affordable essential drugs, medical supplies, training and other pharmaceutical services. Summary The position will report to the Business Development & Marketing Manager and will...

Mission for Essential Drugs and Supplies (MEDS) is a registered trust of the Kenya Conference of Catholic Bishops (KCCB) and Christian Health Association of Kenya (CHAK) with the mandate to provide reliable, quality and affordable essential drugs, medical supplies, training and other pharmaceutical services. Summary The position will report to the Business Development & Marketing Manager and will...

The position will report to the Business Development & Marketing Manager and will be responsible for providing sales and client support services for MEDS branded products and services. Position will be based in Nairobi.Key responsibilities:MEDS Branded product Marketing and positioningLaunch and Marketing of MEDS Branded productsDevelop and implement strategies to entrench MEDS Branded products i...

The position will report to the Business Development & Marketing Manager and will be responsible for providing sales and client support services for business growth in the regions of Embu, Tharaka Nithi, Meru, Isiolo, Laikipia, Samburu, Marsabit.Key responsibilities:Product Marketing and positioningCarry out member education to improve customer experienceSchedule field activities for efficient re...

The Kenya Electricity Transmission Company Limited (KETRACO) is a 100% state-owned corporation incorporated on 2nd December, 2008 under the Company s Act, Cap 486 as a State Corporation pursuant to the Sessional Paper No. 4 of 2004 on Energy. REF: KET/5/1C/40/129/VOL II B (04/2024) ON PERMANENT & PENSIONABLE TERMS Reporting to the Corporate Communications Officer- Customer Care Job purpose This J...

REF: KET/5/1C/40/129/VOL II B (04/2024) ON PERMANENT & PENSIONABLE TERMSReportingto the Corporate Communications Officer- Customer CareJob purposeThis Job is for providing excellent customer service at the Company's entry pointKey Responsibilities:Manning and guarding all receptions at the Head OfficeMaintaining a record of all activities at other receptions within the Head OfficeReceiving walk-i...

Job Description Job Purpose Coordinate development and execution of communication and stakeholder engagement strategies for the to establish positive reputation and build relationships with key stakeholders. Ensure effective communication with both internal and external stakeholders to achieve business objectives and enhance the Fund's image and reputation. Person Specification Must have served i...

Job PurposeCoordinate development and execution of communication and stakeholder engagement strategies for the to establish positive reputation and build relationships with key stakeholders. Ensure effective communication with both internal and external stakeholders to achieve business objectives and enhance the Fund's image and reputation.Person SpecificationMust have served in the grade of Seni...

Duties And ResponsibilitiesIn charge of customer service to walk in and online customers, communicating courteously with customers by telephone, email, letter and face to face.Ensuring professional, timely, accurate and efficient flow of information to and from members and other stakeholders.Dealing with enquiries from members on their loans and savings accounts.Answering various routine inquirie...

The Universities Fund was established under section 53 of the Universities Act, 2012 for financing Universities in Kenya. The Fund is managed by a Board of Trustees known as the Universities Funding Board (UFB) which has been in operation since 2016. The function of the Trustees is to generally manage the Universities Fund Job Purpose Coordinate development and execution of communication and stak...

Main objective:Ensure smooth HR processes, implement, and improve structures and systems. Identify organizational HR needs.Responsibilities:Strengthening the HR system.Improve and execute HR contract management & remunerationFurther develop and support Performance Management.Encouraging the HE Core values:Customer-centricityEmpowerment & InclusionEntrepreneurshipCommunication & CollaborationTrans...

PURPOSE:The incumbent shall be responsible for acquisition, growth and retention of the Corporate Business for CIC Life by managing Broker, Agency & Direct Distribution Channels. The jobholder will champion the development, review and marketing of Corporate Business products, raise the company profile and brand, and manage stakeholder relationships.PRIMARY RESPONSIBILITIES:Effectively manage the ...

Role Purpose This position will be responsible for production of quality and safe products that meet customer and legal requirements. Ensures that the plant adheres to all food safety management system requirements. Key duties and responsibilities Ensure all finished products released from the site meet customer & legal requirements. Ensure all raw materials, ingredients and packaging materials m...

HR Strategy (15%) Develop and maintain the overall Human Resource strategy for the organization in line with the overall strategic aspiration. This shall be through breaking down the overall strategy into day-to-day objectives and leading teams in achieving the same; Offering HR advisory to various committees and department heads to facilitate appropriate decision making.Culture and Change manage...

Healthy Entrepreneurs provides basic health services in remote areas through a unique supply chain and a network of over 15.000 Community Health Entrepreneurs in seven African countries. Main objective: Ensure smooth HR processes, implement, and improve structures and systems. Identify organizational HR needs. Responsibilities: Strengthening the HR system. Improve and execute HR contract manageme...

Key Responsibilities Formulate and execute of marketing plans in liaison with Unit Managers and other Functional Heads. Timely development, processing and dispatch of marketing materials such as brochures, flyers, posters and cards to the user units. Generate live leads and make follow ups to be able to convert them into business Implement Institute s marketing policy at the user Unit to ensure t...

Job Description KEY RESPONSIBILITIES Formulate and execute of marketing plans in liaison with Unit Managers and other Functional Heads. Timely development, processing and dispatch of marketing materials such as brochures, flyers, posters and card to the user units. Generate live leads and make follow ups to be able to convert them into business Implement Institute s marketing policy at the user U...

As part of our growth strategy, we are recruiting top talent to join the innovative and transformative team in delivering success to our stakeholders.The position holder will report to the Senior Customer Care & Corporate Communications Officer. Duties And Responsibilities In charge of customer service to walk in and online customers, communicating courteously with customers by telephone, email, ...