Customer relations officer

Smart Applications International is a leading ICT solutions provider delivering a wide range of world-class technological solutions. Fondly known as Smart within the industry, the company was founded to provide innovative, secure, and high-tech solutions in Africa and beyond. Staying ahead through constant research and innovation. Job purpose: To provide exceptional customer service in order to d...

The Co-operative Bank of Kenya Limited is incorporated in Kenya under the Company Act and is also licensed to do the business of banking under the Banking Act. The Bank was initially registered under the Co-operative Societies Act at the point of founding in 1965. CUSTOMER CARE AGENT (REF: CCA/04/24) Job Purpose: The Customer Care Agent will be responsible for providing and promoting a profession...

The Co-operative Bank of Kenya Limited is incorporated in Kenya under the Company Act and is also licensed to do the business of banking under the Banking Act. The Bank was initially registered under the Co-operative Societies Act at the point of founding in 1965. This status was retained up to and until June 27th 2008 when the Banks Special General Meeting resolved to incorporate under the Compa...

About Us: Governors Balloon Safaris Limited is a premier hot air balloon company offering breathtaking aerial safaris over the stunning landscapes of Masai Mara. We provide our guests with an unforgettable experience, combining adventure, luxury, and safety.Job Description:We are seeking a dynamic and versatile Security and Guest Relations Officer to join our team. The ideal candidate will not on...

REPORTING TO: AccountantCONTRACT DURATION: 5 MonthsPURPOSE OF THE JOB:The job holder will be responsible for providing Customer Care and IT support to the Kimisitu Investment Co. PLC office and ensuring effective co ordination of customer service and IT functions as required for effective operation of the business.MAIN DUTIES AND RESPONSIBILITIES:Customer ServiceCommunicate courteously with custo...

Kimisitu Investment PLC was formed with the aim of pursuing prudent and profitable investments in order to increase shareholder value.he job holder will be responsible for providing Customer Care and IT support to the Kimisitu Investment Co. PLC office and ensuring effective co ordination of customer service and IT functions as required for effective operation of the business. Main duties and res...

Job Title: Online Client Relations Officer Job Summary: The Online Client Relations Officer will serve as the primary point of contact for our clients/customers in the online space. This individual will be responsible for managing online inquiries, addressing client/customer concerns, and fostering positive relationships through various digital channels. The ideal candidate will have excellent co...

Responding to all system and/or network security breaches.Engineer, implement and monitor security measures for the protection of computer systems, networks and information.Test, Identify and define system security requirements.Participating in change management process.Design computer security architecture and develop detailed cyber security designs.Prepare and document standard operating proced...

City Health Hospital is a leading medical facility established by distinguished medical professionals who share a common concern for public health and human dignity. Salary Range : KSh 30,000 KSh 50,000/month Key Responsibilities: Develop creative concepts, layouts and artwork that align with project objectives and brand guidelines. Conceptualise and create visually stunning graphic designs for a...

Trident Insurance Company Limited (TICL) is incorporated in Kenya and licensed to transact General Insurance business. It was licensed and began full operations in 1982. Trident Insurance has a team of highly qualified, dynamic and experienced staff who offer professional and personalized insurance services efficiently. Our operations are run on a customized automated systems to provide effective...

M.P Shah Hospital is looking to recruit a professional, and evidence-driven person for a vacancy in Corporate Communications and Public Relations Division, as a Customer Experience Officer. Reporting to the Customer Experience Manager Corporate Communications and Public Relations Division, the job holder will serve as the as a first impression of the Hospital to the clients to ensure excellent cu...

Job Description 1. Develop and implement effective customer service processes that ensure customer satisfaction and Retention. 2. Supervise the customer service team in prompt response to customer requests/enquiries, ensuring top-flight service across all customer interaction touch points. 3. Skillfully investigate and resolve Customer complaints productively, ensure professionalism and complianc...

Premier Hospital is an 82 bed specialized hospital located in Nyali, Mombasa offering high quality emergency, outpatient and inpatient care. We have a patient centered culture and our approach is to provide you with comprehensive healthcare, which is focused on all aspects of your health and overall well-being. Our service delivery model is anchored on Compassion, Care and Competence. Our Doctors...

The Talent Nexus is a full-service Recruitment and Talent Management company, proud to be serving small and medium businesses across Kenya. We are obsessed with customer experience. We are specialists in executive search and recruitment Summary Our client is a well-established company in the construction industry. They are looking for a pro-active, self driven and experienced candidate to fill in...

Job ObjectiveReporting to the Administration Manager, the successful candidate will play a crucial role in building and maintaining positive relationships with stakeholders, enhancing the College's reputation, implementing effective communication strategies, branding and social media management.Duties and Responsibilities:Cultivate and maintain strong relationships with key stakeholders, includin...

Mission for Essential Drugs and Supplies (MEDS) is a registered trust of the Kenya Conference of Catholic Bishops (KCCB) and Christian Health Association of Kenya (CHAK) with the mandate to provide reliable, quality and affordable essential drugs, medical supplies, training and other pharmaceutical services. Summary The position will report to the Business Development & Marketing Manager and will...

Mission for Essential Drugs and Supplies (MEDS) is a registered trust of the Kenya Conference of Catholic Bishops (KCCB) and Christian Health Association of Kenya (CHAK) with the mandate to provide reliable, quality and affordable essential drugs, medical supplies, training and other pharmaceutical services. Summary The position will report to the Business Development & Marketing Manager and will...

In charge of customer service to walk in and online customers, communicating courteously with customers by telephone, email, letter and face to face.Ensuring professional, timely, accurate and efficient flow of information to and from members and other stakeholders.Dealing with enquiries from members on their loans and savings accounts.Answering various routine inquiries (both phone and emails) f...

The position will report to the Business Development & Marketing Manager and will be responsible for providing sales and client support services for MEDS branded products and services. Position will be based in Nairobi.Key responsibilities:MEDS Branded product Marketing and positioningLaunch and Marketing of MEDS Branded productsDevelop and implement strategies to entrench MEDS Branded products i...

The position will report to the Business Development & Marketing Manager and will be responsible for providing sales and client support services for business growth in the regions of Embu, Tharaka Nithi, Meru, Isiolo, Laikipia, Samburu, Marsabit.Key responsibilities:Product Marketing and positioningCarry out member education to improve customer experienceSchedule field activities for efficient re...

The Kenya Electricity Transmission Company Limited (KETRACO) is a 100% state-owned corporation incorporated on 2nd December, 2008 under the Company s Act, Cap 486 as a State Corporation pursuant to the Sessional Paper No. 4 of 2004 on Energy. REF: KET/5/1C/40/129/VOL II B (04/2024) ON PERMANENT & PENSIONABLE TERMS Reporting to the Corporate Communications Officer- Customer Care Job purpose This J...

REF: KET/5/1C/40/129/VOL II B (04/2024) ON PERMANENT & PENSIONABLE TERMSReportingto the Corporate Communications Officer- Customer CareJob purposeThis Job is for providing excellent customer service at the Company's entry pointKey Responsibilities:Manning and guarding all receptions at the Head OfficeMaintaining a record of all activities at other receptions within the Head OfficeReceiving walk-i...

Job Description Job Purpose Coordinate development and execution of communication and stakeholder engagement strategies for the to establish positive reputation and build relationships with key stakeholders. Ensure effective communication with both internal and external stakeholders to achieve business objectives and enhance the Fund's image and reputation. Person Specification Must have served i...

Job PurposeCoordinate development and execution of communication and stakeholder engagement strategies for the to establish positive reputation and build relationships with key stakeholders. Ensure effective communication with both internal and external stakeholders to achieve business objectives and enhance the Fund's image and reputation.Person SpecificationMust have served in the grade of Seni...