Customer relations officer

Job ObjectiveReporting to the Administration Manager, the successful candidate will play a crucial role in building and maintaining positive relationships with stakeholders, enhancing the College's reputation, implementing effective communication strategies, branding and social media management.Duties and Responsibilities:Cultivate and maintain strong relationships with key stakeholders, includin...

Mission for Essential Drugs and Supplies (MEDS) is a registered trust of the Kenya Conference of Catholic Bishops (KCCB) and Christian Health Association of Kenya (CHAK) with the mandate to provide reliable, quality and affordable essential drugs, medical supplies, training and other pharmaceutical services. Summary The position will report to the Business Development & Marketing Manager and will...

Mission for Essential Drugs and Supplies (MEDS) is a registered trust of the Kenya Conference of Catholic Bishops (KCCB) and Christian Health Association of Kenya (CHAK) with the mandate to provide reliable, quality and affordable essential drugs, medical supplies, training and other pharmaceutical services. Summary The position will report to the Business Development & Marketing Manager and will...

The position will report to the Business Development & Marketing Manager and will be responsible for providing sales and client support services for MEDS branded products and services. Position will be based in Nairobi.Key responsibilities:MEDS Branded product Marketing and positioningLaunch and Marketing of MEDS Branded productsDevelop and implement strategies to entrench MEDS Branded products i...

The position will report to the Business Development & Marketing Manager and will be responsible for providing sales and client support services for business growth in the regions of Embu, Tharaka Nithi, Meru, Isiolo, Laikipia, Samburu, Marsabit.Key responsibilities:Product Marketing and positioningCarry out member education to improve customer experienceSchedule field activities for efficient re...

The Kenya Electricity Transmission Company Limited (KETRACO) is a 100% state-owned corporation incorporated on 2nd December, 2008 under the Company s Act, Cap 486 as a State Corporation pursuant to the Sessional Paper No. 4 of 2004 on Energy. REF: KET/5/1C/40/129/VOL II B (04/2024) ON PERMANENT & PENSIONABLE TERMS Reporting to the Corporate Communications Officer- Customer Care Job purpose This J...

REF: KET/5/1C/40/129/VOL II B (04/2024) ON PERMANENT & PENSIONABLE TERMSReportingto the Corporate Communications Officer- Customer CareJob purposeThis Job is for providing excellent customer service at the Company's entry pointKey Responsibilities:Manning and guarding all receptions at the Head OfficeMaintaining a record of all activities at other receptions within the Head OfficeReceiving walk-i...

Job Description Job Purpose Coordinate development and execution of communication and stakeholder engagement strategies for the to establish positive reputation and build relationships with key stakeholders. Ensure effective communication with both internal and external stakeholders to achieve business objectives and enhance the Fund's image and reputation. Person Specification Must have served i...

Job PurposeCoordinate development and execution of communication and stakeholder engagement strategies for the to establish positive reputation and build relationships with key stakeholders. Ensure effective communication with both internal and external stakeholders to achieve business objectives and enhance the Fund's image and reputation.Person SpecificationMust have served in the grade of Seni...

REF: KET/5/1C/40/129/VOL II B (04/2024) ON PERMANENT & PENSIONABLE TERMS Reporting to the Corporate Communications Officer- Customer Care Job purpose This Job is for providing excellent customer service at the Company s entry point Key Responsibilities: Manning and guarding all receptions at the Head Office Maintaining a record of all activities at other receptions within the Head Office Receivin...

Duties And ResponsibilitiesIn charge of customer service to walk in and online customers, communicating courteously with customers by telephone, email, letter and face to face.Ensuring professional, timely, accurate and efficient flow of information to and from members and other stakeholders.Dealing with enquiries from members on their loans and savings accounts.Answering various routine inquirie...

The Universities Fund was established under section 53 of the Universities Act, 2012 for financing Universities in Kenya. The Fund is managed by a Board of Trustees known as the Universities Funding Board (UFB) which has been in operation since 2016. The function of the Trustees is to generally manage the Universities Fund Job Purpose Coordinate development and execution of communication and stak...

Main objective:Ensure smooth HR processes, implement, and improve structures and systems. Identify organizational HR needs.Responsibilities:Strengthening the HR system.Improve and execute HR contract management & remunerationFurther develop and support Performance Management.Encouraging the HE Core values:Customer-centricityEmpowerment & InclusionEntrepreneurshipCommunication & CollaborationTrans...

PURPOSE:The incumbent shall be responsible for acquisition, growth and retention of the Corporate Business for CIC Life by managing Broker, Agency & Direct Distribution Channels. The jobholder will champion the development, review and marketing of Corporate Business products, raise the company profile and brand, and manage stakeholder relationships.PRIMARY RESPONSIBILITIES:Effectively manage the ...

HR Strategy (15%) Develop and maintain the overall Human Resource strategy for the organization in line with the overall strategic aspiration. This shall be through breaking down the overall strategy into day-to-day objectives and leading teams in achieving the same; Offering HR advisory to various committees and department heads to facilitate appropriate decision making.Culture and Change manage...

Role Purpose This position will be responsible for production of quality and safe products that meet customer and legal requirements. Ensures that the plant adheres to all food safety management system requirements. Key duties and responsibilities Ensure all finished products released from the site meet customer & legal requirements. Ensure all raw materials, ingredients and packaging materials m...

Healthy Entrepreneurs provides basic health services in remote areas through a unique supply chain and a network of over 15.000 Community Health Entrepreneurs in seven African countries. Main objective: Ensure smooth HR processes, implement, and improve structures and systems. Identify organizational HR needs. Responsibilities: Strengthening the HR system. Improve and execute HR contract manageme...

Key Responsibilities Formulate and execute of marketing plans in liaison with Unit Managers and other Functional Heads. Timely development, processing and dispatch of marketing materials such as brochures, flyers, posters and cards to the user units. Generate live leads and make follow ups to be able to convert them into business Implement Institute s marketing policy at the user Unit to ensure t...

As part of our growth strategy, we are recruiting top talent to join the innovative and transformative team in delivering success to our stakeholders.The position holder will report to the Senior Customer Care & Corporate Communications Officer. Duties And Responsibilities In charge of customer service to walk in and online customers, communicating courteously with customers by telephone, email, ...

Job Description KEY RESPONSIBILITIES Formulate and execute of marketing plans in liaison with Unit Managers and other Functional Heads. Timely development, processing and dispatch of marketing materials such as brochures, flyers, posters and card to the user units. Generate live leads and make follow ups to be able to convert them into business Implement Institute s marketing policy at the user U...

Safaricom Sacco Ltd was founded in May 2001 to provide members with the opportunity to access credit and savings to develop and improve their economic and social status. The initial membership was 222 members all from the Parent Company Safaricom Ltd. In 2011, Safaricom Sacco Ltd revised its By-Laws to open the common bond to include Employees from related Technology Companies, Safaricom Partners...

M.P Shah Hospital is looking to recruit a professional, and evidence-driven person for a vacancy in the Marketing, Brand & Communication Department, as a Client Relations Officer reporting to the Clients Relations Manager, the overall purpose of this role is to support business growth and development of assisting in prospecting, negotiating and closing new revenue streams for B2B accounts and pro...

CIC Insurance Group Limited, commonly referred to as CIC Group, is an insurance and investment group that operates mainly in Kenya, Uganda, South Sudan and Malawi PURPOSE: The incumbent shall be responsible for acquisition, growth and retention of the Corporate Business for CIC Life by managing Broker, Agency & Direct Distribution Channels. The jobholder will champion the development, review and ...

M.P Shah Hospital is looking to recruit a professional, and evidence-driven person for a vacancy in the Marketing, Brand & Communication Department, as a Client Relations Officer reporting to the Clients Relations Manager, the overall purpose of this role is to support business growth and development of assisting in prospecting, negotiating and closing new revenue streams for B2B accounts and pro...