What do you use mobile money for? What Kenyans said in a survey

Mobile money continues to play a central role in Kenya’s financial ecosystem, serving far more purposes than basic money transfers.

According to a GeoPoll - Kenya’s Financial Landscape Report, the most common uses include sending money (79%) and receiving money (78%), confirming its relevance in peer-to-peer transactions.

It is also widely used for paying for goods and services (73%) and settling essential bills such as electricity, water, and internet (70%), highlighting its growing integration into everyday commerce and household expenses.

Beyond transactions, mobile money has become a key tool for financial management. Nearly half of users (49%) rely on it for savings, while 32% use mobile money platforms for loans or credit, signalling a shift toward digital financial services that support long-term financial planning and access to short-term credit.

Overall, the findings illustrate how mobile money in Kenya has evolved into a multifunctional ecosystem that supports both daily transactions and wider financial needs.