A survey by the Anti-Counterfeit Authority Consumer-Level sought to understand why some respondents chose not to report counterfeit cases to authorities.
Some of the reasons that emerged are a lack of awareness of reporting agencies; 23.45% of respondents indicated they were unaware of which agencies to contact to report counterfeit activities.
Unfamiliarity with the reporting process: 26.86% of respondents reported that they did not understand how to navigate the reporting process.
Lack of trust in the system: A significant portion (36.08%) believed that reporting counterfeit cases would not lead to any action, reflecting scepticism about the authorities' effectiveness.
