logo
ADVERTISEMENT

Explainer: How to retrieve deleted electricity token SMS

These USSD options give prepaid customers quick and reliable access to vital information about their electricity usage.

image
by JANEMOLLY ACHIENG

News02 July 2025 - 09:43
ADVERTISEMENT
USSD code that a user can dial to retrieve deleted tokens and access other services. July 2, 2025/Handout

Losing a token message after purchasing electricity can be frustrating, especially when you haven’t keyed it in yet.

But Kenya Power has made it easier for prepaid customers to recover lost token SMS without visiting their offices or calling customer care.

This is premium content

Subscribe to Continue Reading

Subscription

Help us continue bringing you unbiased news, in-depth investigations, and diverse perspectives. Your subscription keeps our mission alive and empowers us to provide high-quality, trustworthy journalism. Join us today to make a difference!

Already Subscribed? Sign in

Related Articles

ADVERTISEMENT