PURPOSE:The Head Customer Experience is responsible for the execution of customer experience initiatives in accordance with the CIC strategic plan to align with the company's vision.PRIMARY RESPONSIBILITIES:Lead customer experience function in accordance with the CIC strategic plan and the departmental budgets;Maintain oversight of the customer experience functions, ensuring adherence to signed S...
More specifically, you will spearhead the development and implementation of Human Resource and Administration strategies, policies, and practices that support the strategic objectives of the company and are compliant with the related laws of Kenya.Key ResponsibilitiesHuman Resource ManagementKeep abreast of Kenya's legal framework for employment and HR practices.Manage HR processes such as recrui...
AU-IBAR is a specialized technical office of the African Union Commission (AUC), headed by the Director who reports directly to the AUC through the Department of Rural Economy and Agriculture (DREA). Objectives Under the direct supervision of the APMD Platform Coordinator at AU-IBAR, the Administrative Assistant will work across the platform multi-functional team to support the successful impleme...
V/No. 24/2024Duties and responsibilities will entail:Collecting, dispatching mails and running office errands.Distributing mails within the Corporation.Requisitioning office general supplies.Operating basic office equipment (binding machine, etc).Ensuring safe custody of the office facilities handed over for use or safekeeping.Filing office correspondences as guided.Monitoring and replenishing in...
Reporting to the Head of Claims, the role holder will be responsible for contributing towards implementation of the Company's general business claims strategy to achieve the company's mission of providing quality insurance and financial services through customer centric culture and speedy settlement of claimsDuties and responsibilities:Manage of claims at the individual and portfolio level, to op...
Assist with day-to-day operations of the HR functions and duties.Provide clerical and administrative support to P&D executives.Compile and update employee records (hard and soft copies)Assist process documentation and prepare reports relating to personnel activities (staffing, recruitment,training, grievances, performance evaluations etc)Coordinate HR projects (meetings, training, surveys etc) an...
Location: Tala Road, Runda Off, Kiambu Road. Job type: Fulltime Indepth Research Institute (IRES) is a global training and professional services firm that partners with organizations to enhance productivity, performance, sustainability and overall success. Job Summary The ideal candidate will be responsible for driving sales growth, establishing strong client relationships, and ensuring the succe...
Centum is East Africa's leading investment company listed on the Nairobi Securities Exchange and Uganda Securities Exchange. We are an investment channel providing investors with access to a portfolio of inaccessible, quality, diversified investments. Our Key objective is to consistently generate market beating returns by building extraordinary enterprises throughout Africa.Position Summary Centu...
Centum is East Africa s leading investment company listed on the Nairobi Securities Exchange and Uganda Securities Exchange. We are an investment channel providing investors with access to a portfolio of inaccessible, quality, diversified investments Position Summary Centum Investment Company Plc seeks to recruit an ESG, Risk and Compliance Manager. Reporting to the Partner Portfolio Operations, ...
Reporting to the Chief Operations Officer, the role holder will be responsible for the preparation and presentation of the required actuarial and other reports to management and regulators especially Annual Valuation and Financial Condition Reports and Quarterly Solvency Statements to the regulator.Duties and responsibilities:Technical Actuarial Support; Conduct and/or review internal actuarial l...
KDIC is a statutory institution established under the Kenya Deposit Insurance Act, 2012 (KDI Act, 2012). The Corporation is mandated to provide a deposit insurance scheme for customers of member institutions, to provide incentives for sound risk management and generally promote the stability of the financial system and prompt resolution. V/No. 24/2024 Duties and responsibilities will entail: Coll...
Engineering jobs. Purpose: Responsible for ensuring CIC Network (LAN & WAN) connectivity to all our Branches and Regional Offices and protecting the computer systems, networks, and data against security breaches, unauthorized access, and cyber threats. Primary Responsibilities: Design, implement, and manage network security infrastructure, including firewalls, VPNs (Virtual Private Networks), IDS...
United Nations and regional organizations; provides administrative and other support services to the United Nations Environment Programme (UNEP) and the United Nations Human Settlements Programme (UN-Habitat); provides joint and common services to other organizations of the United Nations system in Kenya, as applicable; and manages and implements the programmes of administration, conference servi...
Customer service jobs in Nairobi. Purpose: The Head Customer Experience is responsible for the execution of customer experience initiatives in accordance with the CIC strategic plan to align with the company s vision. Primary Responsibilities: Lead customer experience function in accordance with the CIC strategic plan and the departmental budgets; Maintain oversight of the customer experience fun...
Founded in 2000 with headquarters in Lagos, Nigeria, Capital Express Assurance has grown over the years to become one of the biggest life insurers in West Africa and has made the extra step to add Eastern Africa region to its global footprint. Operating as Capex Life Assurance in Kenya, we operate as a specialist life insurance company, with our major businesses ordinary life and superannuation c...
General Management and AdministrationManaging the Resources Division; overseeing Finance, Procurement, and Human Resources.Advising the Executive Director on finance and administration, enhancing decision-making and risk assessment.Participating in key meetings, contributing to the consortium s strategic and business planning processes.Treasury & Risk ManagementDeveloping and implementing investm...
Job Description Reporting to the Head of Claims, the role holder will be responsible for contributing towards implementation of the Company's general business claims strategy to achieve the company's mission of providing quality insurance and financial services through customer centric culture and speedy settlement of claims Duties and responsibilities: Manage of claims at the individual and port...
Legal jobs. Kenindia Insurance Ltd, was established as merger of Indian Insurance Companies operating in Kenya to form a vibrant joint venture with moral and financial support from leading local business elite on 6th December 1978. Main Purpose of the Job Office administration, overseeing mail management, and dispatch to ensure a smooth flow of work processes within the office in line with busine...
Job SummaryThe ideal candidate will be responsible for driving sales growth, establishing strong client relationships, and ensuring the success of our healthcare training and services within the health sector.The ideal candidate should have a strong background in Sales & Business Development, Excellent Communication Skills, and a proven track record in building successful relationships with organ...
Founded in 2000 with headquarters in Lagos, Nigeria, Capital Express Assurance has grown over the years to become one of the biggest life insurers in West Africa and has made the extra step to add Eastern Africa region to its global footprint. Operating as Capex Life Assurance in Kenya, we operate as a specialist life insurance company, with our major businesses ordinary life and superannuation c...
Collecting, dispatching mails and running office errands.Distributing mails within the Corporation.Requisitioning office general supplies.Operating basic office equipment (binding machine, etc).Ensuring safe custody of the office facilities handed over for use or safekeeping.Filing office correspondences as guided.Monitoring and replenishing inventory of office supplies, e.g. printing papers, etc...
About the Underwriting Assistant role As an Underwriting Assistant at Incourage, you will play a crucial role in supporting the underwriting team in assessing and processing insurance applications. This position requires a keen eye for detail, excellent organizational skills, and a strong understanding of underwriting principles. The successful candidate will be required to start by ASAP. Duties ...
Key ResponsibilitiesAssist with day-to-day operations of the HR functions and duties.Provide clerical and administrative support to P&D executives.Compile and update employee records (hard and soft copies)Assist process documentation and prepare reports relating to personnel activities (staffing, recruitment,training, grievances, performance evaluations etc)Coordinate HR projects (meetings, train...
Job Description Reporting to the Chief Operations Officer, the role holder will be responsible for the preparation and presentation of the required actuarial and other reports to management and regulators especially Annual Valuation and Financial Condition Reports and Quarterly Solvency Statements to the regulator. Duties and responsibilities: Technical Actuarial Support; Conduct and/or review in...