Head of customer care

Job DescriptionJob PurposeAs a Collections Strategy Manager, you will be required to perform data analysis, forecasting and generating monthly and ad-hoc management information.In carrying out this role, you will be responsible for the PPB credit portfolio (Both Digital and Conventional) and management of the entire collections cycle comprising:Pre-delinquency StrategyCollection/Recoveries Strate...

AstraZeneca is a global, science-led biopharmaceutical company that spans the discovery, development, manufacturing, distribution and worldwide commercialisation of primary care and speciality care medicines. WHAT YOU WILL DO You will be a critical player in ensuring the success of the oncology therapeutic area by delivering on strategic medical imperatives, driving scientific leadership, and bui...

WHAT YOU WILL DOYou will be a critical player in ensuring the success of the oncology therapeutic area by delivering on strategic medical imperatives, driving scientific leadership, and building mutually beneficial partnerships with oncology medical experts, diagnostic specialists, payors and PAGs. You will develop a deep scientific and medical understanding of the SSA and FSA disease landscape, ...

ABOUT ASTRAZENECAAstraZeneca is a global, innovation-driven Biopharmaceutical business that focuses on the discovery, development and commercialization of prescription medicines for some of the world's most serious diseases. But we're more than one of the world's leading pharmaceutical companies. At AstraZeneca we're dedicated to being a Great Place to Work. Where you are empowered to push the bo...

Job PurposeAs a Collections Strategy Manager, you will be required to perform data analysis, forecasting and generating monthly and ad-hoc management information.In carrying out this role, you will be responsible for the PPB credit portfolio (Both Digital and Conventional) and management of the entire collections cycle comprising:Pre-delinquency StrategyCollection/Recoveries StrategyFraud Managem...

Job Description About the Role Reporting to the Global Head of Commercial and working closely with General Managers and the Marketing and Customer Experience teams, the role holder will maintain a partnership pipeline, choreograph partnership/product launches, and iterate customer journeys. Key Roles and Responsibilities Commercial Operations Continuously pulse-checking all partnerships to ensure...

HOW YOU WILL FIT INTO OUR MISSIONWe pride in being a small community that ensures that every participant is known at an individual level in order to understand their specific needs and constantly assess that these needs are met. As an ISO 9001:2015 certified organization, we are keen to:Demonstrate our ability to consistently provide products and services that meet customer and applicable statuto...

Standard Bank Group is the largest African banking group by assets offering a full range of banking and related financial services. Africa is our home, we drive her growth Our vision is to be the leading financial services organisation in, for and across Africa, delivering exceptional client experiences and superior value. Job Purpose As a Collections Strategy Manager, you will be required to per...

Kenya Red Cross is one of the many International Red Cross and Red Crescent Movement societies around the world. The Kenya organisation was established in 1965, The Kenya Red Cross supports and runs a number of projects whilst raising awareness to the Kenyan public about the current issues or problems which may affect them. HOW YOU WILL FIT INTO OUR MISSION We pride in being a small community tha...

About the RoleReporting to the Global Head of Commercial and working closely with General Managers and the Marketing and Customer Experience teams, the role holder will maintain a partnership pipeline, choreograph partnership/product launches, and iterate customer journeys.Key Roles and ResponsibilitiesCommercial OperationsContinuously pulse-checking all partnerships to ensure existing customer j...

BIHC is ISO 9001:2015 Certified ( FOOD & BEVERAGE SERVICE LECTURER - 2024) A LITTLE ABOUT US Since 2015, Boma International Hospitality College (BIHC) has passionately trained and influenced young and aspiring hoteliers to shape one of the oldest industries since time. We believe in offering life-long learning that is innovative, with hands-on-the-practical skills that can be utilized to offer so...

Job Description About the role Turaco is looking for an Actuarial Associate to work at our Nairobi office in our Service Center reporting directly to the Head of Insurance Operations and working closely with our Chief Operations Officer. This individual will take on the technical aspects of our journey into insurance underwriting, specifically risk analysis, reserving, pricing projections, and co...

About the roleTuraco is looking for an Actuarial Associate to work at our Nairobi office in our Service Center reporting directly to the Head of Insurance Operations and working closely with our Chief Operations Officer. This individual will take on the technical aspects of our journey into insurance underwriting, specifically risk analysis, reserving, pricing projections, and compliance.Key Role...

The Aga Khan Academy Nairobi is operated by Aga Khan Education Service Kenya (AKESK), a non-profit organization, with close to a hundred years experience operating schools in Kenya The position The Aga Khan Hospital, Kisumu is an institution of the Aga Khan Health Service, Kenya, which is an Agency of the Aga Khan Development Network. The Hospital is part of a network of health facilities, which ...

Role overviewTo Focus on achieving various business objectives to ensure smooth and efficient functioning of the Operations units.The incumbent will:Operational Efficiency: Streamlining processes and workflows to enhance overall efficiency and reduce operational costs.Regulatory Compliance: Ensuring that all operations adhere to industry regulations and compliance standards, minimizing legal risk...

Purpose for the JobTo head the regional unit composed of several counties clustered together, linking Minet and all members covered under the Managed Medical Care medical schemes, ensuring that Service Providers in the region provide adequate service, to the satisfaction of both the member and the client.Duties andResponsibilitiesManagerial Roles and Responsibilities:Leadership and management sup...

Position OverviewThe Business Development Executive plays a pivotal role in our organization, responsible for identifying, triggering interest and acquiring B2B clients on all Sparepap services with a key focus on parts sales and yield revenue in return. This role demands a proactive and results-driven professional who is passionate about business development, revenue generation, and building str...

OVERALL RESPONSIBILITYReporting to the Director Quality Services Kenya & Head of Nursing Practice, Kisumu, the Manager - Nursing Practice & Education will be responsible for delivery of safe and quality patient care through evidence based clinical practice and nurses' professional growth and development.?KEY RESPONSIBILITIESPerforms clinical practice assessment and support of Core Measures eviden...

Rentokil Initial: Rentokil Initial is a Global services company employing over 35,000 colleagues across 70 countries. The Company is at the cutting edge of technology and innovation as it strives to protect people and enhance lives, by controlling pests, improving hygiene and improving interior spaces with plants and scenting. We are experts in the fields we operate in, investing in training, sci...

Rentokil Initial:Rentokil Initial is a Global services company employing over 35,000 colleagues across 70 countries. The Company is at the cutting edge of technology and innovation as it strives to protect people and enhance lives, by controlling pests, improving hygiene and improving interior spaces with plants and scenting.We are experts in the fields we operate in, investing in training, scien...

Position OverviewThe Business Development Executive plays a pivotal role in our organization, responsible for identifying, triggering interest and acquiring B2B clients on all Sparepap services with a key focus on parts sales and yield revenue in return. This role demands a proactive and results-driven professional who is passionate about business development, revenue generation, and building str...

Minet is a trusted pan-African advisor that meets the uncertainties of tomorrow by delivering risk and human capital solutions today. As the largest Aon Global Network Correspondent, Minet has access to a network of over 50,000 colleagues in 120 countries as well as proprietary data, research and analytics which enable us to manage and secure the risks of tomorrow and provide clients with an unri...

Purpose for the JobTo head the regional unit composed of several counties clustered together, linking Minet and all members covered under the Managed Medical Care medical schemes, ensuring that Service Providers in the region provide adequate service, to the satisfaction of both the member and the client.Duties and ResponsiblitiesManagerial Roles and Responsibilities:Leadership and management sup...

The Aga Khan Academy Nairobi is operated by Aga Khan Education Service Kenya (AKESK), a non-profit organization, with close to a hundred years experience operating schools in Kenya OVERALL RESPONSIBILITY Reporting to the Director Quality Services Kenya & Head of Nursing Practice, Kisumu, the Manager Nursing Practice & Education will be responsible for delivery of safe and quality patient care thr...