Customer care call

The Kilimani Children s Clinic opened its doors to the public in November 2018.. Since then we have experienced a steady growth thanks to our dedicated team of consultant paediatricians, nurses and other health professionals. Role Description The Customer Service Representative ensures the highest level of customer care is given to all clients and no client leaves unsatisfied. The officer also en...

The Kilimani Children s Clinic opened its doors to the public in November 2018.. Since then we have experienced a steady growth thanks to our dedicated team of consultant paediatricians, nurses and other health professionals. Role Description The Customer Service Representative ensures the highest level of customer care is given to all clients and no client leaves unsatisfied. The officer also en...

Job purpose:The role holder will be responsible for answering calls in a professional and informative manner and CRM case logging as necessary. Provide timely and appropriate responses to clients and/or assign tickets to the right person or department.Key responsibilities:Handling customer queries, complaints, instructions received through call and email communication.Interact with clients, inter...

VisionSpring, an international social enterprise, was founded in 2001 with a mission to broaden access to affordable eyewear everywhere. We establish market access to eyeglasses and vision correction for people living in poverty so that they may enhance their livelihoods, learning, and quality of life. Summary This role is a contract-based, full-time position for the initial period of one year. A...

Britam is a leading diversified financial services group, listed on the Nairobi Securities Exchange. The group has interests across the Eastern and Southern Africa region, with operations in Kenya, Uganda, Tanzania, Rwanda, South Sudan, Mozambique and Malawi. Job purpose: The role holder will be responsible for answering calls in a professional and informative manner and CRM case logging as neces...

Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this. Job Description The Call Centre Care Agent is responsible for managing all incoming calls and client requests to the Old Mutual. Key Tasks And Responsibilities Always answer incoming telephone calls into the Call Center in a professional manner. Provides information to customers via Old Mutual approved ...

Jubilee Insurance was established in August 1937, as the first locally incorporated Insurance Company based in Mombasa in 1937. Jubilee Insurance has spread its sphere of influence throughout the region to become the largest Composite insurer in East Africa, handling Life, Pensions, general and Medical insurance.Job Ref. No: JHIL104 Role Purpose The job holder will be responsible for attending to...

Job DescriptionJob Purpose:Provide a relationship-based offering to high net-worth affluent individuals through a pro-active, highly responsive personal approach to meet the financial needs and service expectations of high net-worth individuals.Proactively promote a relationship-based offering through operating as a dedicated and primary point of contact for the customer and providing financial s...

Job Purpose:Provide a relationship-based offering to high net-worth affluent individuals through a pro-active, highly responsive personal approach to meet the financial needs and service expectations of high net-worth individuals.Proactively promote a relationship-based offering through operating as a dedicated and primary point of contact for the customer and providing financial solutions which ...

Job Purpose:Provide a relationship-based offering to high net-worth affluent individuals through a pro-active, highly responsive personal approach to meet the financial needs and service expectations of high net-worth individuals.Proactively promote a relationship-based offering through operating as a dedicated and primary point of contact for the customer and providing financial solutions which ...

Job Purpose:Provide a relationship-based offering to high net-worth affluent individuals through a pro-active, highly responsive personal approach to meet the financial needs and service expectations of high net-worth individuals.Proactively promote a relationship-based offering through operating as a dedicated and primary point of contact for the customer and providing financial solutions which ...

Job Purpose:Provide a relationship-based offering to high net-worth affluent individuals through a pro-active, highly responsive personal approach to meet the financial needs and service expectations of high net-worth individuals.Proactively promote a relationship-based offering through operating as a dedicated and primary point of contact for the customer and providing financial solutions which ...

Standard Bank Group is the largest African banking group by assets offering a full range of banking and related financial services. Africa is our home, we drive her growth Our vision is to be the leading financial services organisation in, for and across Africa, delivering exceptional client experiences and superior value. Job Purpose: Provide a relationship-based offering to high net-worth afflu...

What we are looking for We are looking for a sales development representative to nurture the commercial pipeline of the company. They will work hand in hand with the sales and marketing teams to maximize the inbound flow, focusing on promising prospects' leads: downloaded content, requested demos, used live chat or webinars attended. What does the job involve Qualify inbound leads and conduct out...

Job Description We are looking for a self-driven Sales Intern to join our customer service team. As a Sales Intern, your main duties will be to sell the different products we have to potential or existing customers. Some of our goals may include closing on potential sales within the set sales targets. Your role will be extremely important for client success, satisfaction, and ultimately, loyalty....

FlexPay Technologies offers an automated, reliable and accurate purchase platform that increases merchant s sales by enabling their customers to afford goods and services via convenient flexible payment. Flexpay solution general unique feature is the ability to automate the existing traditional layaway platform of purchasing good and services which rely on manual and inconvenient methods. Whether...

Do you have experience engaging human capital teams and building strong commercial relationships? Does the idea of engaging top HR Professionals and Corporate Executives sound exciting? BrighterMonday Kenya is looking for exceptional Business Development Professionals to join our growing team! Our Vision Africa's solution to bridging the talent gap. Job Mission You shall be responsible for making...

Kenya Plant Health Inspectorate Service (KEPHIS) is the government parastatal whose responsibility is to assure the quality of agricultural inputs and produce to prevent adverse impact on the economy, the environment and human health. Duties and responsibilities: Receiving, Directing and relaying telephone messages; Directing visitors and customers to the appropriate staff member when they come t...

About the Job To support the organization, realize its strategic intent on customer Service through effectively signing up new customers' as well as servicing the signed-up ones with the LPG cylinders filled with gas. The role will also entail support to the customer service by understanding issues raised by customers as well as answering any complaints raised by the customers. To offer technolog...

At Marura Nursing Home, our vision is to be the preferred quality health care provider by pioneering disease eradicators in the community through reliable, quality and affordable health solutions as well as mutual and supportive relationships with the community. Job Purpose To ensure high-quality clinical care to all patients through provision of effective nursing services as a Registered Nursing...

M-Gas is using technology to transform lives by providing clean cooking gas to all Kenyans 24 hrs, 7 days a week. We give you our cylinder filled with gas, a smart meter, a gas cooker and a key card as part of our package so you don t have to pay the high upfront fee of buying a gas cylinder and cooker. About the Job To support the organization, realize its strategic intent on customer Service th...

At Marura Nursing Home, our vision is to be the preferred quality health care provider by pioneering disease eradicators in the community through reliable, quality and affordable health solutions as well as mutual and supportive relationships with the community. Job Purpose To ensure high-quality clinical care to all patients through provision of effective nursing services as a Registered Nursing...

Absa Bank Limited (Absa) is a wholly owned subsidiary of Barclays Africa Group Limited. Absa offers personal and business banking, credit cards, corporate and investment banking, wealth and investment management as well as bancassurance. Job Summary To perform all the case management roles both at the contact centre and back office, which includes but not limited to: Responsibilities Sensitise an...

Job Purpose Provide strong operational support to the Manager, Cash & Card Operations by taking responsibility of and managing all aspects of operational processes within the production unit of Card operations.The role is responsible for ensuring customer focused, high quality fulfilment and operational services to all stakeholders (business partners and customers across all products and delivery...