Contact center analyst

The Role: The Contact Center Executive will work closely with the Operations and Sales teams to serve existing and potential customers by providing product and service information while resolving product issues effectively. What you would be expected to do Initiate and implement corrective action as needed to ensure that an excellent standard of service and a high level of customer satisfaction i...

What you'll do Lead a team of behavioral researchers (quantitative and qualitative) to design and execute behavioral science projects across the Global South. This includes research design, field work, and data analysis techniques, and optimization. In short do awesome behavioral science. Work with your team to develop and deliver internal training, workshops, and resources to enhance the skills ...

Our Mission The Center for Reproductive Rights uses the power of law to advance reproductive rights as fundamental human rights around the world. Our Vision We envision a world where every person participates with dignity as an equal member of society, regardless of gender The Role: The Associate Director, Global Media Relations will report directly to the Director, Global Media Relations and wil...

The Busara Center for Behavioral Economics is an advisory and research organization focused on evaluation and implementation of behavioral interventions in understudied countries and populations. Busara s mission is to work with researchers and organizations to advance and apply behavioral science in pursuit of poverty alleviation. This involves the application of research and rigorous methods to...

We at Digital Point and Marketing Agency, are looking to employ the most knowledgeable professionals to interact with our valued clients, who are looking to have their questions and concerns answered swiftly. We're looking for a highly skilled call center representative to join Digital Point and Marketing Agency team, managing a large volume of inbound and outbound calls. The ideal candidate will...

Calltronix Contact & Training Centre is a business communication and collaboration process automation company that utilizes the latest technologies and best industry practices to improve productivity, efficiency and accountability within organizations. Summary Exceptional service is the core of our business, and highly committed Customer Service Executives are critical to the delivery of our qual...

Responsible To:Call Center Supervisor OVERALL JOB PURPOSE Main duties and responsibilities Answering or making calls to customers to learn about and address their needs, complaints, or other issues with products or services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. Engaging in active listening with caller...

You will join one of our offices around the world to work in teams and directly with our clients.In this role you will help our clients in the private, public, and social sectors solve some their most pressing problems. You will also work with a range of experts in the firm, from data scientists to researchers to software and app designers.You'll work in teams of typically 3 - 5 consultants to id...

The Role:The Manager, Global Institutional Funding will manage donor outputs for all grants in their portfolio across the grant life cycle, including pre-bid capture, proposal coordination and submission, donor reporting and other award activities, and knowledge management. The Manager, Global Institutional Funding reports to the Senior Manager of Institutional Partnerships and supports the Senio...

Exceptional service is the core of our business, and highly committed Customer ServiceExecutives are critical to the delivery of our quality promise. A strong candidate should possess excellent listening skills, the ability to understand a customer's problem quickly, and be able toidentify and recommend appropriate solutions. The candidate should have a clear and pleasant speaking voice and be ve...

The International Maize and Wheat Improvement Center, known by its Spanish acronym, CIMMYTÂ , is a not-for-profit research and training organization with partners in over 100 countries. Please refer to our website for more information: Specific duties: Staffing and Recruitment: Support Programs staffing plans, including internal mobility and recruitment needs in county, primarily for internationa...

Greenlight Planet is on a mission to revolutionize rural energy access for the 1.5 billion off-grid villagers who use dirty, dangerous kerosene lanterns for light. In four years we ve sold 1.6 million solar lights to off-grid families in South Asia and Africa all paid for up-front, in cash the latter 1 million customers acquired over the past year. Our products were recognized recently as the bes...