Mon May 06 2024 12:00:12 GMT+0000 (Coordinated Universal Time)

Contact center analyst

Listings from findojobs.ke, jobwebkenya.com and 4 more

Senior Analyst, Operations Cost Accounting At Sc Johnson

    About the role:The role is part of SC Johnson's global Manufacturing Finance organization and closely collaborates with the Associate Manager, Operations Cost Accounting based in Nairobi, Kenya. The candidate is responsible for P&L budgeting, forecasting of plant expenses and related absorption and capacity analysis. Perform thorough diagnostics and monitoring to assist Nairobi site in determinin...

    Seen 4 days ago onfindojobs.ke
    See more details

    Realtime Analyst (Rta) At Calltronix Contact & Training Centre

      Real-time and/or intra-day management of resources to ensure an accurate number of resources are scheduled appropriately and are available to support a forecasted volume of inbound and outbound calls required to meet service levels.Monitor all contact and communication center sites, as well as adjust intra-day forecasts derived from business drivers to determine required staffing levels by projec...

      Seen 13 days ago onfindojobs.ke
      See more details

      Senior Analyst, Operations Cost Accounting

        About the role: The role is part of SC Johnson s global Manufacturing Finance organization and closely collaborates with the Associate Manager, Operations Cost Accounting based in Nairobi, Kenya. The candidate is responsible for P&L budgeting, forecasting of plant expenses and related absorption and capacity analysis. Perform thorough diagnostics and monitoring to assist Nairobi site in determini...

        Seen 5 days ago onelevolt.co.ke
        See more details

        Senior Analyst, Operations Cost Accounting at SC Johnson

          Job Description About the role: The role is part of SC Johnson s global Manufacturing Finance organization and closely collaborates with the Associate Manager, Operations Cost Accounting based in Nairobi, Kenya. The candidate is responsible for P&L budgeting, forecasting of plant expenses and related absorption and capacity analysis. Perform thorough diagnostics and monitoring to assist Nairobi s...

          Seen 5 days ago onkazitoday.com
          See more details

          Realtime Analyst (Rta) At Calltronix Contact & Training Centre

            Job DescriptionAs a Realtime Analyst, you will work closely with Operations, to help monitor Incoming volumes In Queues, report on Daily attendance schedule adherence of Agents in real-time, ensuring optimum service levels are achieved to deliver consistent performance.Roles and ResponsibilitiesReal-time and/or intra-day management of resources to ensure an accurate number of resources are schedu...

            Seen 14 days ago onfindojobs.ke
            See more details

            Senior Analyst, Operations Cost Accounting at SC Johnson

              We ve been making trusted household brands for more than a century. From the products we create to the planet we share, we re working toward a cleaner, healthier, better home for families everywhere We make homes better for families. About the role: The role is part of SC Johnson s global Manufacturing Finance organization and closely collaborates with the Associate Manager, Operations Cost Accou...

              Seen 5 days ago onjobwebkenya.com
              See more details

              Realtime Analyst (RTA) at Calltronix Contact & Training Centre

                Calltronix Contact & Training Centre is a business communication and collaboration process automation company that utilizes the latest technologies and best industry practices to improve productivity, efficiency and accountability within organizations. Summary As a Realtime Analyst, you will work closely with Operations, to help monitor Incoming volumes In Queues, report on Daily attendance sched...

                Seen 15 days ago onjobwebkenya.com
                See more details

                Senior Analyst, Operations Cost Accounting

                  JOB TITLE: Senior Analyst, Operations Cost AccountingLocation: Nairobi, KenyaOVERVIEW:About the role:The role is part of SC Johnson's global Manufacturing Finance organization and closely collaborates with the Associate Manager, Operations Cost Accounting based in Nairobi, Kenya. The candidate is responsible for P&L budgeting, forecasting of plant expenses and related absorption and capacity anal...

                  Seen 6 days ago onfindojobs.ke
                  See more details

                  Senior Analyst, Operations Cost Accounting

                    JOB TITLE: Senior Analyst, Operations Cost AccountingLocation: Nairobi, KenyaOVERVIEW:About the role:The role is part of SC Johnson's global Manufacturing Finance organization and closely collaborates with the Associate Manager, Operations Cost Accounting based in Nairobi, Kenya. The candidate is responsible for P&L budgeting, forecasting of plant expenses and related absorption and capacity anal...

                    Seen 7 days ago onfindojobs.ke
                    See more details

                    Data Analytics Business Partner at Safaricom Kenya

                      Safaricom is the leading provider of converged communication solutions in Kenya. In addition to providing a broad range of first-class products and services for Telephony, Broadband Internet and Financial services, Safaricom seeks to uplift the welfare of Kenyans through value-added services and support for community projects. SUMMARY Reporting to the Data Analytics Business Partner Customer Expe...

                      Seen 30+ days ago onjobwebkenya.com
                      See more details

                      Manager, Quality Assurance at SBM Bank

                        SBM Bank Kenya is a leading and trusted financial institution with an international footprint, headquartered in Mauritius and positioned to offer an unprecedented banking experience in Kenya to niche Retail, SME and corporate clients. JOB SUMMARY: The overall purpose of this role is to drive quality of service delivery and implementation of best-in-class customer experience across all customer to...

                        Seen 30+ days ago onjobwebkenya.com
                        See more details

                        Manager, Contact Center Operations At Kcb Bank Kenya

                          Key Responsibilities Work with the leadership team to develop and implement strategic plans for the centre. Monitor and analyze key performance indicators (KPIs) and all operational performance reports to identify opportunities for improvement. Build and develop workforce management processes, and collaboration to deliver desired workforce results and align workforce capacity and capability with ...

                          Seen 30+ days ago onfindojobs.ke
                          See more details

                          Manager, Contact Center Operations at KCB Bank Kenya

                            Kenya Commercial Bank Limited is registered as a non-operating holding company which started operations as a licensed banking institution with effect from January 1, 2016. The holding company oversees KCB Kenya incorporated with effect from January 1, 2016 and all KCB s regional units in Uganda, Tanzania, Rwanda, Burundi, Ethiopia and South Sudan. Key Responsibilities Work with the leadership tea...

                            Seen 30+ days ago onjobwebkenya.com
                            See more details

                            Assistant Manager, Customer Experience Contact Center at ICEA Lion Group

                              Assistant Manager, Customer Experience Contact Center at ICEA Lion Group

                              Seen 30+ days ago onbrightermonday.co.ke
                              See more details

                              Contact Centre Agent Job - Corporate Staffing Services

                                This post reports to the Contact Centre Coordinator. The purpose of the post is to provide overall coordination of the interface between Marie Stopes Kenya and her clients and stakeholders through various communication channels for information dissemination, providing professional counselling services, feedback and directing business through client bookings across all channels.Qualifications Dipl...

                                Seen 30+ days ago oncorporatestaffing.co.ke
                                See more details

                                Contact Center Executive

                                  Initiate and implement corrective action as needed to ensure that an excellent standard of service and a high level of customer satisfaction is maintained.Receive customer queries and ensure these are resolved promptly.Proactively Listen to handle all queries efficiently while maintaining service quality and standards.Help minimize defaults by reaching out to customers with delayed payments.Proac...

                                  Seen 11 days ago onfuzu.com
                                  See more details

                                  Contact Centre Nurse Job Marie Stopes Kenya - Corporate Staffing Services

                                    Nursing jobs in Kenya. We are seeking to hire a Contact Center Nurse for maternity cover, who will report to the Call Center Coordinator.The main purpose of this position is to contribute to the executions of MSK call Centre s overall digital strategy by continuously communicating and engaging with our clients and other stakeholders through various communication channels for information dissemina...

                                    Seen 3 days ago oncorporatestaffing.co.ke
                                    See more details

                                    Contact Center Associate - Kenya at Turaco

                                      Job Description About the role This role is the direct contact between Turaco and its customers. The Contact Center associate will speak with customers over the phone to explain insurance products, benefits, and payment methods to customers. The Contact Center associate will also upsell and cross-sell other products that are useful to the customer. Roles and responsibilities Telesales Engage at l...

                                      Seen 30+ days ago onkazitoday.com
                                      See more details

                                      Contact Centre Officer Job I&M Bank - Corporate Staffing Services

                                        Customer service jobs. Contact Centre is the Bank s point of contact for handling Inbound and Outbound Calls, Emails and Social Media engagements. The purpose of this role is to provide 24/7 Banking support to our customers on Voice, Email and Social Media with an objective of ensuring all Queries, Requests and Complaints are handled in a timely manner and in line with the I&M Service Standards r...

                                        Seen 24 days ago oncorporatestaffing.co.ke
                                        See more details

                                        Contact Center Associate - Kenya At Turaco

                                          About the roleThis role is the direct contact between Turaco and its customers. The Contact Center associate will speak with customers over the phone to explain insurance products, benefits, and payment methods to customers. The Contact Center associate will also upsell and cross-sell other products that are useful to the customer.Roles and responsibilitiesTelesalesEngage at least 100 customers d...

                                          Seen 30+ days ago onfindojobs.ke
                                          See more details

                                          Senior Analyst- Quantitative Research at Busara Center

                                            The Busara Center for Behavioral Economics is an advisory and research organization focused on evaluation and implementation of behavioral interventions in understudied countries and populations. Busara s mission is to work with researchers and organizations to advance and apply behavioral science in pursuit of poverty alleviation. About the role: At Busara, we work on some of the most pertinent ...

                                            Seen 30+ days ago onjobwebkenya.com
                                            See more details

                                            Senior Analyst- Quantitative Research At Busara Center

                                              About the role: At Busara, we work on some of the most pertinent challenges faced by vulnerable populations in the Global South from a behavioral lens. Our work covers Health, Financial Inclusion, Agriculture, Climate Change and much more. The Technical Vertical at Busara works across these impact areas to bring methodological rigor and expertise to our work. As part of the Technical Vertical, th...

                                              Seen 30+ days ago onfindojobs.ke
                                              See more details

                                              Contact Centre Nurse Job AAR Insurance - Corporate Staffing Services

                                                Overall Purpose of the Job To ensure the provision of high-quality customer service with respect to medical and non-medical business customers. Key Responsibilities Handling customers queries, complaints, and instructions received through all communication channels e.g. Calls, Emails etc, within a 24-hour coverage. Drive progress towards the goal to reduce operational costs and increase the total...

                                                Seen 30+ days ago oncorporatestaffing.co.ke
                                                See more details

                                                Contact Center Executive At Sun King (Formerly Greenlight Planet)

                                                  About the roleThe Contact Center Executive at Sun King will work closely with the Operations and Sales teams to serve existing and potential customers by providing product and service information while resolving product issues effectively.What you would be expected to doInitiate and implement corrective action as needed to ensure that an excellent standard of service and a high level of customer ...

                                                  Seen 10 days ago onfindojobs.ke
                                                  See more details

                                                  Page of 269 

                                                  Next Page
                                                  Location
                                                  Job Scope